Entegra Coach Accolade reviews

We have been wanting a super C for soooo long and when we finally made our dream a reality we were so happy!! The price point was good for us but remember u do get what u pay for! Driving it was horrible!!! We had to put an $$ steering stabilizer in it to keep from being whipped around on the road due to big 18 wheelers and wind. We also put MUCH better shocks on, which was $$$$, but both these things made a huge difference in driving. The cockpit chairs had to be replaced because the arm rests were literally unusable, not adjustable. We also had the couch removed and put in 2 theater seats. Couch was extremely uncomfortable! And starting to wear in less than 2 yrs. House batteries died this past May, had them replaced and it happens again this October so we re placed them this time with Lithium batteries, $$$$$$!!!!! The master bedroom door is off the tracks and will need to be fixed, we’ve had issues with one of the toilets, water heater and have a list of warranty items that we will be taking it in soon before the warranty is up. And literally so type this review out rig is being towed to the Freightliner place in Lubbock, TX. We’re on our way back home without our rig. The generator has quit working as will so that has to be fixed. The list is endless. We LOVE Super Cs, just not this one! I would NOT recommend the Entegra Accolade at all, if u can afford it but the Newmar Superstar, r have talked with several people who have had them and everyone says they have never any had a punch list!! But get ready to pay an additional $250k. Show less

I would definitely stay far away from anything. Jayco makes as their customer service is horrendous. All of their warranty service is horrendous. I’ve had missing parts since the day I bought my RV and cannot get it repaired properly by any of their certified dealers because they don’t want to pay the proper amount to fix it a ton of paint flaws and issues a ton of interior issues which most of been resolved but they’re not willing to do anything with the body issues Show less

Bought our retirement present after 22 years in the Army and 15 years working civilian service. Thought we were going to the country and see what we have been protecting. We first took a three day trip to the Kern River where we can back with a laundry list of items that needed the dealers attention. The steps would not retract under the main door. We also noticed that when we were driving down the road our seats, front driver and passengers were rocking. Come to find out the were no nuts on the bolts to keep the seats in place. We also had a problem with the hydraulic stabilizers they would not retract all the way up, when we took it in they had to wait three months for the factory to send the replacement part. This has been going on since we bought the coach. We had to take it to Freightliner for a check engine light that would not go off. This was in February and they said that Jayco was responsible for the bill because they let it set in their lot causing the filter system to rust. Trying to turn it in and Jayco said that this is a good coach. Wow i wonder what they consider a bad coach. We have been looking and watching the freeways here in California have noticed that there are none on the road here I wonder way that is. The bottom line if this is the way Jayco treats soldiers that have served I wonder if any of served? Show less

DON'T MISS OUT! Are you tired of wasting your time on fun vacations? Tired of enjoying the great outdoors? Look no farther then, this is the RV for you!! Enjoy luxury, weekly rides back and forth to your local dealer for constant repair work! And...act now and you probably can get free incompetency and poor customer service! Show less

We use to own a bus type before, on the road they move a lot, the Entegra Accolade is a charm on the road, doesn't move when you pass a big truck or windy, feel very safe, we need to sell for personnel reason We like everything about it, the confort, a lot of storages, very well built. Great looking RV Show less

If you plan to buy an Entegra, don't!!! We've had it for 30 days now and here is a list of the items that have been faulty from day one: 1) Manifold over torqued from factory, dumped hydraulic fluid down our street 2) Both AC units went out 3) Equalizer jacks panels went out twice 4) Trim above door fell on husbands head 5) King sized mattress is poorest quality we've ever seen, also king mattress in a queen sized space 6) After driving 13 hours, the bed would not function at all, and thus neither would the slideout 7) Back Bathroom window came off its track 8) Drawer under stove top kept opening on its own while driving 9) House batteries keep failing and have continued to 10) Back bathroom door has a screw protruding somewhere in the wall which gouges the door 11) The exterior door to the motor home itself is hard to open and close 12) Several of the new keys to the unit were bent from day one 13) Paint on unit was poorly done and numerous nicks on the unit This is just within the first 30 days, we have no idea what to expect next! We want to take a trip to North Carolina and Pennsylvania but we're afraid it won't make it! We've owned 2 other motor homes and 2 towable trailers, and the trailers were much better quality than this piece of crap. For the money that not only us but everyone else on here is out their money just like we are. Entegra needs to be held accountable. We all need to band together and go to the BBB, Better Business Burea. We will be sending this list to them on behalf of us, and the more people that send their lists will hopefully cause Entegra to become accountable for their poorly made units! Michael and Lisa Powell, Arizona Show less

We bought a 2021 Entegra Accolade 37K at the FMCA convention in Perry,GA in March 2021. On our first trip the door to the coach kept coming open while driving down the highway. This kept happening to the point that we had to strap the door closed. The door was also hard to open and we had to enter and exit the coach through the drivers door. We took the coach to National Indoor RV Center in Dallas, TX on July 6, 2021 and as of this writing the coach has not been repaired. According to the Service Advisor Entegra is blaming the door manufacture and the door manufacture said they did not install the door wrong. It seems that the opening was cut too big for the door. Other issues we have had is the hot water heater not working. A new circuit board had to be installed. Drawers under the cooktop keep opening while driving down the highway. Loose screws were left under the slide out by manufacture which cut into the flooring when the slide out was extended or retracted. When the slide out in the living room is retracted the bathrooms and bedroom are not accessible. Overall quality is not what we expected from Entegra. Show less

Horrible story: we took delivery in January, used it for one week and since that time, the unit is at the dealer for a multitude of problems: window fell out, slide stuck, leaks etc. ^ months of waiting for repairs now, no help from Jayco or General RV. I file a complain with the Florida AG today. Show less

We bought our Entegra Accolade 37RB in November 2020 after several months delay due to COVID. Our 8hr drive home from the dealer was uneventful, but then we embarked on a 14 day 4300 mile cross country roadtrip to see family, and that was when we started to notice some issues. The primary one was that at highway speed, the entrance door was visibly flapping open at the top right hand corner, and you could see the sky thru it. Also, the interior handle to open the door was almost impossible, and took alot of strength and perseverence to unlock and open. Sadly we did buy the coach virtually, as there were no dealers within 8hrs of us that carried them, and a big regret is that when driving, the noise in the cab is SO LOUD, that my wife and I have to practically scream at each, and forget it if the wind is blowing too. Forget the radio also. A certified dealer has now had the coach since Dec.18th, and Jayco is giving them a really hard time with the door repair by saying that "that is how is was designed", so we are unsure if this is going to have a positive end at this point. Has anyone else had or heard of this issue too? Aside from that, we do love the interior and exterior of the RV. The King bed is very comfortable. Show less

Our 2020 Entegra Accolade came with problems, most significantly a separation of the cab molding from the frame around the upper bed window to the point pink insulation could be pulled out, leaks, etc. Our Class C went in for service Jan. 8th . . . it is now Feb. 6th and we were just told it will be til the end of February! Between the dealership service dept. (La Mesa RV) and Entregra,we have been repeatedly lied to, nothing was ordered to repair our RV until the 26th of January . . . This isn't our first rodeo with a new Jayco Super C, (who owns Entegra,) having previously purchased a new Jayco Seneca, but I can guarantee you it will be our last. We're getting nowhere with this good cop/bad cop routine between the two, playing the blame game with each other to the point of idiocy. Buyers, you have been warned! Show less