Entegra Coach ACCOLADE 37K 37K reviews

We purchased our Accolade new in July of 2024. We loved the floor plan and the two year warranty. We spent our winter months in Florida and Hilton Head, about 100 days overall. Our coach is designed beautifully and we thoroughly enjoyed the experience. That being said, we had several issues that occurred, as most people tell you to expect with a new coach. Our first issue happened when my wife, who is not a big woman, was reclining on the sofa. We heard a pop and the footrest wouldn’t retract. After I got underneath I found a piece of metal had broken in two. I was able to force the footrest closed and we just didn’t use it the rest of the trip. The next issue occurred one morning when we noticed a hairline crack in the front bathroom window, on the side of the Coach. We noted the issues , obvious warranty claims, and made an appointment to have them repaired at home. Imagine our surprise when Entegra denied both claims, saying we had damaged the sofa, and they to know how the window cracked. The explanation is simple - side windows in parked areas that are not chipped occur from poor installation. They didn’t accept that. Two things opened our eyes. The cost to replace the sofa I $6,400 without freight and installation. The second is the customer has nothing to say in the warranty process. They only deal with the dealer. I have no one at Entegra to be my advocate. The dealer pretty much eluded to the cost of the sofa being an issue. My point here is the famous two year warranty is not worth considering when you buy. Assume you are on your own when you buy from them. Show less

We have been wanting a super C for soooo long and when we finally made our dream a reality we were so happy!! The price point was good for us but remember u do get what u pay for! Driving it was horrible!!! We had to put an $$ steering stabilizer in it to keep from being whipped around on the road due to big 18 wheelers and wind. We also put MUCH better shocks on, which was $$$$, but both these things made a huge difference in driving. The cockpit chairs had to be replaced because the arm rests were literally unusable, not adjustable. We also had the couch removed and put in 2 theater seats. Couch was extremely uncomfortable! And starting to wear in less than 2 yrs. House batteries died this past May, had them replaced and it happens again this October so we re placed them this time with Lithium batteries, $$$$$$!!!!! The master bedroom door is off the tracks and will need to be fixed, we’ve had issues with one of the toilets, water heater and have a list of warranty items that we will be taking it in soon before the warranty is up. And literally so type this review out rig is being towed to the Freightliner place in Lubbock, TX. We’re on our way back home without our rig. The generator has quit working as will so that has to be fixed. The list is endless. We LOVE Super Cs, just not this one! I would NOT recommend the Entegra Accolade at all, if u can afford it but the Newmar Superstar, r have talked with several people who have had them and everyone says they have never any had a punch list!! But get ready to pay an additional $250k. Show less

Bought our retirement present after 22 years in the Army and 15 years working civilian service. Thought we were going to the country and see what we have been protecting. We first took a three day trip to the Kern River where we can back with a laundry list of items that needed the dealers attention. The steps would not retract under the main door. We also noticed that when we were driving down the road our seats, front driver and passengers were rocking. Come to find out the were no nuts on the bolts to keep the seats in place. We also had a problem with the hydraulic stabilizers they would not retract all the way up, when we took it in they had to wait three months for the factory to send the replacement part. This has been going on since we bought the coach. We had to take it to Freightliner for a check engine light that would not go off. This was in February and they said that Jayco was responsible for the bill because they let it set in their lot causing the filter system to rust. Trying to turn it in and Jayco said that this is a good coach. Wow i wonder what they consider a bad coach. We have been looking and watching the freeways here in California have noticed that there are none on the road here I wonder way that is. The bottom line if this is the way Jayco treats soldiers that have served I wonder if any of served? Show less

We use to own a bus type before, on the road they move a lot, the Entegra Accolade is a charm on the road, doesn't move when you pass a big truck or windy, feel very safe, we need to sell for personnel reason We like everything about it, the confort, a lot of storages, very well built. Great looking RV Show less

If you plan to buy an Entegra, don't!!! We've had it for 30 days now and here is a list of the items that have been faulty from day one: 1) Manifold over torqued from factory, dumped hydraulic fluid down our street 2) Both AC units went out 3) Equalizer jacks panels went out twice 4) Trim above door fell on husbands head 5) King sized mattress is poorest quality we've ever seen, also king mattress in a queen sized space 6) After driving 13 hours, the bed would not function at all, and thus neither would the slideout 7) Back Bathroom window came off its track 8) Drawer under stove top kept opening on its own while driving 9) House batteries keep failing and have continued to 10) Back bathroom door has a screw protruding somewhere in the wall which gouges the door 11) The exterior door to the motor home itself is hard to open and close 12) Several of the new keys to the unit were bent from day one 13) Paint on unit was poorly done and numerous nicks on the unit This is just within the first 30 days, we have no idea what to expect next! We want to take a trip to North Carolina and Pennsylvania but we're afraid it won't make it! We've owned 2 other motor homes and 2 towable trailers, and the trailers were much better quality than this piece of crap. For the money that not only us but everyone else on here is out their money just like we are. Entegra needs to be held accountable. We all need to band together and go to the BBB, Better Business Burea. We will be sending this list to them on behalf of us, and the more people that send their lists will hopefully cause Entegra to become accountable for their poorly made units! Michael and Lisa Powell, Arizona Show less

Our 2020 Entegra Accolade came with problems, most significantly a separation of the cab molding from the frame around the upper bed window to the point pink insulation could be pulled out, leaks, etc. Our Class C went in for service Jan. 8th . . . it is now Feb. 6th and we were just told it will be til the end of February! Between the dealership service dept. (La Mesa RV) and Entregra,we have been repeatedly lied to, nothing was ordered to repair our RV until the 26th of January . . . This isn't our first rodeo with a new Jayco Super C, (who owns Entegra,) having previously purchased a new Jayco Seneca, but I can guarantee you it will be our last. We're getting nowhere with this good cop/bad cop routine between the two, playing the blame game with each other to the point of idiocy. Buyers, you have been warned! Show less