East To West Alta 2350KRK reviews

I have had the worse experience ever, the dealer has had the trailer 5 months out of the time I have owned it the airconditioner does work in auto fan. The slide had a short in the 12v system that was because they ran the wiring through aluminum support that chaffed through a wire and had 1 1/2 screws in the same tubing, it only needs about 1/2 in length screws in it. The dealer hasn't helped nor has East to West support it is like they all sit at their desk and laugh at emails all-day Show less

I purchased new and had problems from the first trip with the Air conditioning and has never been resolved. Now comes the next season and now I have a short in the circuit that runs the tv and stereo. So it being a lift system tv cant raise the tv and the Kicker is the tv blocks all the wiring so can even see where the problem is. Now comes too east to west customer service, There is none. They responded to my last review just so it looked good and asked me to email them I did 4 months with no reply. If you think they will do something they wont so if you buy one you are at the mercy of your dealer and even they are fed up and tell you sorry they cant even get them to pay for parts Show less

We purchased our East to West trailer brand new in Canada, and like others, have had nothing but problems since owning it. It seems quality control is not done whatsoever at East to West. There were gouges in the linoleum floor under the slide out due to carpet staples that were shot through the plywood, on both sides of the slide out. The awning leaked directly above the rear door. The kitchen table is so wobbly and unstable it is virtually unusable. Trim pieces all around the trailer are popping off, faster than we can nail them back in. The electric stabilizer jacks stopped working on our second trip. Drawer slides that were not even screwed on. Door hinges missing screws. Plastic spacers on exterior doors also missing screws. The anode is missing from our hot water tank. The screen doesn't snap in to the largest window because the frame is bent. I'm not even mad anymore, I'm just amazed a product like this could be "made in America" and sold to suckers like me who believe that these companies care about their customers and products. Our dealership, Fraserway RV in the Yukon is doing what they can but they too are struggling to keep up with the repairs and to recoup the money from East to West. Show less