East To West reviews

I purchased this RV (brand new) in April 2024. I tried to use it for the first time on July 9, 2024. (1) the converter was defective (replaced by dealer); (2) microwave was dead (dealer claims to have back ordered a new one); (3) hot water heater was not working - Ca error. After fiddling with both propane tanks, and several days, it finally started working. However, it occasionally stops working. (4) the device indicating the battery/solar status continually gives an E01 error code indicating no charging; (5) the awning motor extends the awning, but fails to retract. I have replaced the motor but it still has difficulty retracting. I have to manually retract about 50% of the way and then the motor will slowly retract the awning. (6) The dealer was initially responsive. Now no calls are returned. I do not know if these problems are due to shoddy construction or lack of quality control before shipping. It is ridiculous that I have a brand new unit that I was taking out on my first trip and was confronted with numerous things that were broken or did not work. I liked the layout of the unit and imagine that if things worked as they were supposed to, it would be well worth it. However, I cannot recommend this unit to anyone. Show less

We just purchased our 2025 Blackthorn 26RD despite negative reviews on other East to West RV's. We chose this model because it was the only model with a king bed and low pin weight out of all the manufacturers. After picking it up from the dealer we spent 2 nights in a FHU campground. We tested all functions except the freshwater pump. We towed it home and put it in storage for a few months due to my upcoming surgery. The only problem we found was a drawer below the refrigerator wouldn't stay closed during towing. A simple fix. I gave 4 stars on Livability because the cabinets over the head of the bed could be a little higher, so I don't hit my head. I gave 4 stars on Floor Plan because I can't access the bathroom, bedroom or heater/AC controls with the slide in. I rated Factory Warranty/Support 5 stars, however we haven't needed any Warranty Support. If support needed any Forest River Service Center can provide support. Show less

To whom it may concern, I would not recommend this camper to any person the east west Tundra We've had nothing but problems with it from the day we bought it The 1st year Are Galley tank tank Overflowed, Then they told us that the air conditioner bedroom worked so we didn't working it right What do I know I'm just an ownerowner! So that year we took it they had it all winter we should take your time fix the galley tank underneath overflowing outside we want it all fixed the right way check our air conditioner And They had it all winner Until April. Should we go pick our camper up It's not fixed Nothing is fixed I had it all winter so it's your fault you didn't have the parts Couldn't get the parts from The manufacturer. We get our camper back they used our brand new camper for parts for other campers Now we get it back again and the scene breaks And floods the whole kitchen It takes off Compressed board Around the island so now it's all full of water And then I forgot the most important thing too we get our camper and there's a pc of the floor missing we bought it from the lot So the people that seem the camper liked it but they like the color of the floor and cut the pice of the floor out of our camper wasn't that nice of them. Well I'm really not afraid to leave you my name my name is Vivian ELAND. I really do not like your camper at all I would not recommend it to anyone our next step is to our lawyer so sorry to say Hopefully we can get something done for an $80,000 camper PS never buy this product Show less

We have owned the 2024 Entrada 2950OK for about 6 months, And have used it about 4 times with no issues at all. We really like the large floor plan layout and the 50 amp for running 2 a/c’s. There is some quality issues such as inside drawers were not sanded and has splinters . Everything seems to work as it should. It is a solid class c with the features in this price point. If you are looking for a class C with a lot of Class A features, this is it. So far, we are Pleased with our unit. Show less

I bought the unit new, 3 weeks in I lost power to the unit. Contacted the warranty they coached me thru what I needed to do to regain power. Contacted the dealer they put me off for 3 months. The converter had burned up. Waited another 2 months for repair, 2 weeks later it failed again. I ordered a new one on line had it in 3 days and has been working since, the blower moter on the furnace has now gone out. This trailer has not been a good investment. Show less

We purchased this 5th wheel brand new in July. It’s a 2022. We are in it all the time as we travel for work constantly. ( also pioeliner’s ). It has been a fantastic camper once we got the “bugs” worked out. Beautiful layout. Dependable 2nd “home” for us. I recommend it to everyone that asks about it Show less

Bought a east to west tandara. Brand new first thing off the bat first rain the master slide leaks a lot. Shower leaks we had to put a Shower curtain in it. The washer area gushed water out of the walls all fittings were so loose. The kitchen sink pipes are put together with hose and poured water out for days under the island. We had to pay to put proper fittings and pipe on. Both toilets leak. The front slide has some kind of weird plastic skid on it and so the corners stick up that's a fall hazard. The bunk ladder hurts your feet when going up it not to mention how hard it is to make the bed. I also didn't realize the bathroom sinks were made of paper don't let them get wet. Show less

I just purchased this RV brand new. Audi have come across two electrical issues. One was for the back up camera that was supposedly propped, but was not there was no power. And the second one was the Tele Vader power wire fell out because it was only held in by a piece of electrical tape. Not much of a response from east to west other than it’s in the description that you’ll have problems the first year. Not sure I would buy this fifth wheel again and I am pretty sure I cannot recommend this company to anyone else. Had a entry-level Coleman that I had no problems with Show less

DO NOT BUY FROM EAST TO WEST. Their customer service is non existant. I have reached out numerous times for information with zero response. The vehicle living cabin is extremely cheaply made with flimsy materials used for cabinets, furniture and electrical devices. I have regretted purchasing from this company almost immediately. Do yourself a favor and look at literally any other brand first. 3 starts for driveability because the truck is made by Ford and rides well. East to West didnt build the truck so zero credit to them. Show less

Worst experience I have ever had when purchasing a new unit. The Dealer is trying to repair the multidute of issues but this unit should have never left the factory in this condition. The Bath sink faucets run water over the counter every time you turn on a faucet. The drawers will not stay closed I have to tape them shut to pull down the road. The shower wand leaks water at the faucets, The Hot Water tank when you turn on the heater runs water out over the entire bathroom floor. The backing to hang the tv mount is not there even though there is a prominent sticker announcing this is where the backing board is The first time emtying the dump tanks the inside of the trailer smells like sewage. The flush line for the blackwater tank runs water onto the floor in the bathroom. All of this was three days after taking delivery. Ruining a 4 day fishing trip. Would not recommend this unit or manufacturer to anyone. We bought a new unit to avoid the problems you might have buying a used Trailer with unknown maintenance Show less