2019page=2 Highland Ridge Open Range reviews

Highland Ridge has stood behind their product, as it relates to warranty and any issues that needed factory sign off they were excellent to deal with. The dealership complimented this as well very nicely. The trailer is an excellent setup for full timers the second bathroom is probably my favorite feature, you can keep you bedroom separate and not have anyone going through it to use the washroom. Storage is good the kitchen ahs ample pot and pan storage as well as deep enough cupboards to feel actual plates in it. Show less

Don't buy these RVs,they don't stand behind there product, don't honour the warranty and refused to pay for the repairs,there customer service is really bad, they're people are rude, we've had this RV 1 1/2 years all for slides are ruined from water damage and the rear wall has to be replaced due to leaks and there is black mold thru out the RV,all windows weren't sealed when it was built,they are blaming me for the leaks ,due to not keeping up on maintenance,it came this way,it wasn't old enough to need maintenance and the kitchen holding tank also leaked which I had to repair myself, Show less

This was an upgrade from our previous "try it out"camper, which was a starcraft 17footer. A year and 7 camping trips in we are extremely satisfied with the overall quality of the unit. I tow with a 5.3 silverado and weight dist/anti sway hitch and its easy as can be. I've had no trouble maneuvering it into camping sites, and all amenities have worked as they are supposed to. We couldn't be happier with our experience. Show less

Easily towable with 5.3 silverado. Enough room inside for us, the kid, and dog. Overall quality seems sturdy through the first year of ownership. Its been vert easy to maintain and enjoy this unit. Show less

“Defect in material and workmanship”, I have a unit I purchased new in January 2019, my slide seals have already gone bad (deteriorated) and while checking them I find a crack going up from the corner of the rear bedroom slide out cut, heading towards the roof. The RV Dealer I purchased the unit from says its not a cosmetic issue. When Highland Ridge “Jayco” was contacted, they say it’s a cosmetic issue and won’t offer any type of repair. Show less

I purchased this RV new and I feel I have a responsibility to let people know my experience. Floor plan is ok, but look deeper. The construction is very bad. The RV is user unfriendly in terms of water valves locations (crawl into a storage compartment and pull out a drawer to try reaching valves.) Black water release valves stubborn and two separate waste discharge systems are needed. The first year I had the RV was a lost summer as RV was unusable with stuck waste valves and faulty electrical and unable to get dealer assistance for several weeks. RV in the shop for 2.5 months. The user Manuel is fully inadequate. Does not diagram accurately or provide coherent instruction. I owe it to purchasers to check these items for themselves before purchase. I do not recommend this RV. Show less

The highland ridge open range light LF295BHS is definitely the perfect camper. Being that it is half-ton towable is awesome, I can use my Ford F150. This unit was definitely made for a full family with everything thought of for us. Even our pets. Thank you highland ridge open range. I recommend this unit to everyone and always let people come insde and see our half ton light camper. Everyone is always surprised. We are getting everything the 44ft camper has in our 34ft camper. Amazing. This unit fills all our families needs with the amount of storage inside and outside we can bring all the toys for us adults, kids and pets with no worries. We use the hitch on the back for bikes, extra small trailer for wood and coolers. We love the 2ns AC unit keeps all areas cool when we need it in the summer and the fireplace is extra heat on the cooler nights. The outside kitchen was a huge plus because husband and kids are not running in and out of the camper all day. Everything is at their finger tips outside keeping it cleaner inside. The men and kids have a tv to watch outside. The bathroom has so much space it's an A+. My husband and I love the ability to get to the bathroom in privacy with the second pocket door from the master bedroom. Show less

My wife and I and three of our children used this RV on a six-month trip covering all of the western United States. We had enough space to live and we loved the separate sleeping areas for our boy and two girls. There is lots of storage inside and out. Once we learned how the leveling system worked, set up was a snap. It pulled great with our Ford F-350. Once parked, it was very stable even when facing 80 mph wind gusts in Amarillo, Texas. We loved the RV which was perfect for our extended trip. Show less

Many problems after afew months of ownership. With my research l thought l was on track for a halfway decent RV. My wife & l are selling our home so have been in this nearly 2 months now. we have approx 6 issues we will take this in for when we reach our next home in Feb. 1: Slide will not close completely even after trying Lipperts suggestion. 2: the valve that flips from city to holding tank seemed messed up at first but MAYBE ok now. either way on the initial use on city setting it filled the holding tank, over flowed to the point it filled the underbelly enough i had to drill a small hole to release the water. 3: duct vent under bed must be pinched as little to no heat comes from it. 4: right front bedroom wall near window feels cold/wet after rain. went to roof & found a screw missing from the gutter. sealed this & hoping it's the problem though the interior wall could now be holding water? 5: bathroom sink, l believe hot water line has a leak somewhere as every morning we dump the small tupperware bowl. 6: furnace was working fine till lastnite. the fan comes on then turns off as no ignition. many things this could be. seems there is no QA anymore on products. just push them out. no need to have pride in your products.... Steve from Virginia... Show less

I have used this trailer for 2 months in Montana, the floor plan is nice, the fit and finish not very good at all, and the fresh water system is very poor and simply does not work 50 gallons of fresh water rapidly becomes less than thirty as water continually syphons from the tank while remedies exist for this poorly designed system their customer service refuses to address the issue which is a very serious flaw for anyone intending to use a travel trailer. Kitchen cabinets fall apart, the counter tops are poorly finished mdf board which swells and delaminates when exposed to water. The entry door striker was installed wrong so the door is very difficult to close. While all of these problems can be fixed, the customer service at Highland Ridge is unwilling to do anything about them so much for a "warranty" on a New Unit Show less