Travel Supreme SUPREME reviews

Had this 40GS toy hauler custom built in Perris, CA. (Manufacturer facility). Had a few issues on the shake out like most 5th wheel toy haulers experience. Had excellent customer service from Richardsons (Dealer) and Genesis manufacturer. Have put several thousand miles and unit is solid as the day we purchased. Highly recommend. Show less

If you are looking for quality, reliability and customer support DO NOT buy a Genesis Supreme. I have owned my 2020 20CK for just over 8 months, of that time it has been at the dealership over 5 months of that time, it’s been back over 4 times. Genesis and the dealer, RV Country are useless and will not cover warrantied items tgg hi at were found during the pre deliver inspection. Heater doesn’t work, AC doesn’t work, power bed doesn’t work correct, bathroom mirror fell of the wall, brakes don’t work correctly, power connection fell off, leaks in the bathroom from the drain, batteries won’t hold a charge...in general they lack quality and workmanship...then don’t back their warranty. The said if I tow it to the factory, they will fix it. DONT BUY GENESIS SUPREME!!!! Show less

They did a great job remodeling this coach. I am looking at 2001-2008 year coaches, the golden years before all the plastic dashes etc.. And I want one that has been updated. This is a strong possibility for me. The floor plan is excellent and the maintenance done on the coach meets my expectations. Good job folks! If I don't buy it, I know someone will soon. Show less

Cheap Cheap Cheap on all levels. I've owned LazyDaze, Winnebago, Holiday Rambler,Weekend Warrior and all were on a much higher level of build quality and craftsmanship. I take pride in ownership on all my rigs and go over the top on maintenance. I've done the same with the Genesis 29CK 5th wheel and have been so disappointed. I've had the rig 3yrs now and I have significant delamination going on below the master bedroom window. I have a 15yr old Weekend Warrior (LE3505) parked right next to it that has no issues at all. The Genesis products look great when new but be warned that the materials used are cheap, cheap, cheap and will fail. Here's a few of the issues I've fixed myself: All faucets failed before 3rd trip out Bathroom medicine cabinet shattered driving rig home from purchase. It was closed....just latch inadequate for transit. All outside storage doors rubbed door jamb when opening and closing. Poor craftsmanship!! Landing Jack electric up/down switch failed after 1yr. Switch is not water-proof and cheap. Kitchen drawers do not latch good enough for transit. Had to rework all drawers with new latches to ensure drawers stay closed in transit. Overall....what kind of crap is this? I can fix most of this cheap crap but the delamination underneath the fiberglass siding is a serious issue and unacceptable. Stay away from this brand. Go look at old Weekend Warriors that have been cared for or a Holiday Rambler next Level. Way better build and quality coach. Genesis is all show and no "go" Show less

Had excellent experience with all phases of the Motor home We bought it new and just have not had time to use it as much as we wanted We enjoyed the trips we did take and never had any issues with the motor home Show less

THis trailer hss beeen home to us for many wwinters fron missisippi to florida to tucson to sandiego,and many other short trips. some items have been replaced during that period but at the moment everything is funtional. have replaced everything that has failed Show less

We purchased our toy hauler back in April 17 and 20 minuets after we drove it of the lot noticed a couple things wrong. We live 9 hours from the dealership and we’ve had nothing but problems trying to resolve all the issues with this unit. Every time we went out something wouldn’t work. Thank goodness we stayed where there was facilities cause our hot water heater took a dump. We’ve called and emailed Genesis and we’re promi our camper would be warranted and to take it back to the dealership where we purchased. We made arrangements to do so back in October 2017 and here we are January 2018, no resolution and the dealership told us today that they aren’t able to get warranty work done and they are no longer dealers of Genesis so they cannot work on it for us anymore! Don’t deal with Genesis ever! Scum of the earth and customer support sucks! Show less

This a buyer beware, 3 months ago we bought a brand new Genisus toy hauler. At that time we were told they have a wonderful 2 year warranty. We did our initial walk thru and noted all existing issues that were immediately noticeable. And there were several, from outlets that were installed crooked, to cuts in the floor where they installed it incorrectly. They told us to go ahead and take it and they'd contact Genisus and get authorization to make repairs. We took it out on our fist camp trip and food more issues, the outside tv doesn't work, the awning was installed backwards so you have to push in to make it go out and the arms controlling it stutter. We contacted dealer (were we purchased) They said to bring it in and they'd take care of it. 3 weeks later we needed our RV back because our house was being replumbed and we need it to stay in. We picked it up and NOTHING was repaired. But we used it as is. Then we go out to check the generator and found it was spewing oil!!! So back it goes to the dealer. 3 more weeks and the tv is replaced and some very shady superficial fixes have been made. But they did get the generator fixed because it's warranted through Onan but Genisus says the rest of the issues aren't their problem so they're not fixing them!!!! At this point we've been making payments on this thing and it's literally been in the service shop more time than it's been in our possession. This is a picture of one of their repairs. Show less

Absolutely don't buy a Genisus!! We've had ours for several months and still can't get issues fixed that we saw on our walk through at purchase. It's back in the shop for the second time, this time for the generater. The dealer can't get Genius to return their calls. We're making payments on a toy hauler we don't even have because it's at the shop. Show less

Run, find another brand. Warranty - you will have to work at getting Genesis to call you back let alone honor their warranty. They only want to talk with dealers, and not all dealers will warranty Genesis unless you buy from them. After and if you get them to approve warranty work in my case replace fuel sender unit and A/C you will have to have service provider get with component provider to issue part(s) as Genesis will be of zero help. Started in March, it is June and still do not have RV back. Have Genesis apologies but no RV. Stick with reputable supplier who can handle Sales AND warranty/support. By the way I called Genesis directly before buying with assurances they back up their RV's. Show less