RV Type
Make and model
Floorplan
Year
Thor Outlaw 38KBpage=2 reviews
Liveability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0
Reviews
Stars Refinement
38 ratings and reviews
Voted most helpful review
Erin E
California, USA
Reviewed on September 13, 2025
RV reviewed
2017 Thor Outlaw 37RB

4.4
I owned this model for several years. It handles better than other large gas class A vehicles. The sky bunk is an excellent option for kids and provides so much additional space. This rv sleeps 10 comfortably. The garage is so big it can handle several motor cross bikes, off road vehicles, or even...read more
I owned this model for several years. It handles better than other large gas class A vehicles. The sky bunk is an excellent option for kids and provides so much additional space. This rv sleeps 10 comfortably. The garage is so big it can handle several motor cross bikes, off road vehicles, or even a smart car.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
Voted most helpful review
TREVOR M TEMPLETON
Virginia, USA
Reviewed on August 27, 2025
RV reviewed
2021 Thor Outlaw 38kb

1.0
The RV is 4 years old and coming apart where the walls meet the floor. And when submitted to thor under their 12 year structural warranty, they denied it because it isn't structural. I'm sorry, when you pay 200k for a RV, you should stand behind it. I'd give negative 5 stars for support . Their...read more
The RV is 4 years old and coming apart where the walls meet the floor. And when submitted to thor under their 12 year structural warranty, they denied it because it isn't structural. I'm sorry, when you pay 200k for a RV, you should stand behind it. I'd give negative 5 stars for support . Their stance is, we know we make a piece of shit, but oh well sorry. Ridiculous, don't buy anything from this company.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
Voted most helpful review
Jay Sullivan
California, USA
Reviewed on August 10, 2025
RV reviewed
2017 Thor Outlaw 37RB

4.4
The garage is huge and can fit lots of toys or additional gear. There is a second gas tank that enables you to fill your toys when you are out having fun. The living space is private and sleeps up to 10 people. The bunk loft is a great place for kids to have their own private space, which normally...read more
The garage is huge and can fit lots of toys or additional gear. There is a second gas tank that enables you to fill your toys when you are out having fun. The living space is private and sleeps up to 10 people. The bunk loft is a great place for kids to have their own private space, which normally cannot be found in RVs even at the ClAss A level.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
Voted most helpful review
LaReese Ballmer
Reviewed on September 26, 2023
RV reviewed
2016 Thor Motor Coach Outlaw 37RB

2.4
We were new to RV;s and trusted the salesman and service department that this Thor Toy hauler was a great deal We flew to Tampa and purchased it. From day one, we had issues. We managed to get it home with the overhead bunk sliding off the brackets. Luckily we had purchased an excellent extended...read more
We were new to RV;s and trusted the salesman and service department that this Thor Toy hauler was a great deal We flew to Tampa and purchased it. From day one, we had issues. We managed to get it home with the overhead bunk sliding off the brackets. Luckily we had purchased an excellent extended warranty and additional coverage to have someone come to our house and repair it.
We had to take it to the RV dealer in Huntley and were treated poorly but the Service reps and the Service manager and were told to come back as we would have to leave the RV there for an undetermined amount of time. WE went back and General RV in Huntley did not honor our extended warranty, I was yelled at by the Service Manager and the overhead bunk slipped off the brackets again on our way home. To make a long story short, we have spent more time in service than on the road with this POS RV. Nothing works works correctly, if at all.. As soon as current repairs are done I am getting rid of this Lemon and will never ever buy a Thor product again. Stay away from General RV in Huntley also. Never have I been so disrespected. By the way, my husband is a Retired veteran and I am a retired nurse. Shame on them
Livability
2.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
2.0
Voted most helpful review
RV There Yeti
Reviewed on April 23, 2023
RV reviewed
2022 Thor Motor Coach Outlaw 29J

4.4
This is my second Outlaw Class C. I have owned multiple Bigfoot Class Cs and multiple Winnebago Class As. All have been purchased new. All have had warranty concerns of some kind. These are complex, moving machines and problems happen. Same as new cars, motorcycles, and every other kind of...read more
This is my second Outlaw Class C. I have owned multiple Bigfoot Class Cs and multiple Winnebago Class As. All have been purchased new. All have had warranty concerns of some kind. These are complex, moving machines and problems happen. Same as new cars, motorcycles, and every other kind of machine. That said, large RV dealers tend to be uniquely awful at addressing issues, and COVID and the crush of RV buyers in recent years has exacerbated wait times. So I try to avoid large dealers and stick with small shops. I have found Thor to be good about providing names of authorized repair shops that are competent and relatively fast. I had some minor "punch list" items on this latest rig and these were resolved as quickly as COVID supply chain issues permitted. If you can learn how to address minor problems on your own, you will have a happier RV experience. If not, honestly just avoid RVs, stay in hotels, and find something to complain about there. If you own an RV, you need to understand and follow the component's operating manuals, follow the maintenance schedules, use common sense, don't take shortcuts at the campsite, take care of the rig, be gentle on the components, and slow down when you drive. These things are a blast if you use your head and accept that you are driving a house down the road at freeway speeds.
The Outlaw is a unicorn. The garage doesn't have to be a garage. It can be a truck bed, a studio, a private bedroom with a patio, a laundry room, an office, whatever you want. Very versatile. But look at the weight of the rig and consider the weight of the toy you want to bring along before you buy. If you have a heavy toy, buy a heavy rig. If you have dual sport or dirt bikes, coolio, this 29J is your rig. You have a Razor or a trike, you will need a bigger rig. Overall, this rig rocks, and that's why I have owned two of them. But this is a mass produced rig, built to maximize margin for Thor. If you want better or different components, it's pretty easy to mod this rig. I personalize all my rigs with the gadgets and mods that make me happy, so I don't worry too much about a radio that sucks or a thin mattress. I install a better radio or a mattress topper. No big deal, just a little extra cost and I've got exactly what I want at a reasonable price. Happy camper here.
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Eskenberry Erika
Wyoming
Reviewed on August 2, 2021
RV reviewed
2022 Thor Motor Coach Outlaw 38KB

1.0
Brand new from store
Came with missing mattress, we were told mattress would be shipped and nada.
Slide out leaks when driving on a rainy day
Shower box leaks and water go thru the wall outside of the bathroom
Vynil floor unfinished, some parts has bubble and had a puncture damage
Terrible...read more
Brand new from store
Came with missing mattress, we were told mattress would be shipped and nada.
Slide out leaks when driving on a rainy day
Shower box leaks and water go thru the wall outside of the bathroom
Vynil floor unfinished, some parts has bubble and had a puncture damage
Terrible sliding door, it felt off the rail falling over the deck screen and damaging the screen
Sliding door never closes or open smoothly, you better not be weak to be able to do the job
Window screen was damaged, blind kep faking every time we were on the road
Motor smoked in a short trip and we had to evacuate as the smoke was all inside as well
Lots of issues for a brand new motor coach and who knows what else we’ll find
And good luck with customer service, at least 20min wait time until somebody answer
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
Voted most helpful review
mark shaffer
Indiana
Reviewed on June 23, 2021
RV reviewed
2021 Thor Motor Coach Outlaw 38KB

1.6
As we sit on the road 1000 miles from home while my son trys to get his 2021 Outlaw repaired with no help from Thor I just want to say if you are thinking of buying a motorhome I would NOT buy one of these POS's. It has been in the shop 7 of the 9 months they have owned it and it still has multiple...read more
As we sit on the road 1000 miles from home while my son trys to get his 2021 Outlaw repaired with no help from Thor I just want to say if you are thinking of buying a motorhome I would NOT buy one of these POS's. It has been in the shop 7 of the 9 months they have owned it and it still has multiple problems. Leaks, jacks, windows, water runs out from under the shower and they told him this was normal. This list is to long for here. Thor buyers beware!
Livability
2.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
1.0
Factory warranty/support
1.0
Voted most helpful review
ALAN B
Texas
Reviewed on April 26, 2021
RV reviewed
2021 Thor Motor Coach Outlaw 38KB

4.8
Very nice travel trailer better built then most I’ve seen the only negative thing I can say is the gray tanks both are 32 gallon the gray tank for the bathroom and shower should be more then 32 gallons . It said it has a 64 gallon gray tank well that’s 32 gallons for the kitchen sink and 32...read more
Very nice travel trailer better built then most I’ve seen the only negative thing I can say is the gray tanks both are 32 gallon the gray tank for the bathroom and shower should be more then 32 gallons . It said it has a 64 gallon gray tank well that’s 32 gallons for the kitchen sink and 32 gallons for the bathroom shower everyone needs more for the bathroom shower then the kitchen sink. But we can live with this otherwise the trailer is very nice. very well built compared to others and it is very homey inside. We do more camping we’re there is not full hookups . The theater seating is very nice .it has a full-size queen bed and not a travel trailer queen. The bedroom you can actually walk around the bed.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Jeffrey Feller
California
Reviewed on February 14, 2021
RV reviewed
2021 Thor Motor Coach Outlaw 38KB

2.6
I have had issues with this van (Thor Tellaro 20KT, class B RV) from the beginning when I bought it in November 2020 until the present time (Feb 2021) . First off this van went through (supposedly two (2) inspections) prior to purchasing the RV. If it did, who did it and was their any quality...read more
I have had issues with this van (Thor Tellaro 20KT, class B RV) from the beginning when I bought it in November 2020 until the present time (Feb 2021) . First off this van went through (supposedly two (2) inspections) prior to purchasing the RV. If it did, who did it and was their any quality assurance on these inspections. (Rhetorical questions) I am so frustrated and over $100,000 lighter. I heard all the horror stories, from the sales people that sell these things to the problems and issues you experience with RV’s in general, and I get it if these problems started a couple of years down the road (no punn intended ) however, they started from day one and I will take ownership on the fact that I should have done more due diligence in the research and the inspection of this vehicle, I was just excited , I retired from the military and I wanted to get my own RV to drive around this beautiful country since I spent most of my time overseas. Neither here or their the RV has been in the shop longer then I have had it and it still has major issues. We are on our fist trip and I have had to tape and rigged up stuff , just to try and get it back to California. This vehicle just to name a few has lights flickering, noises and rattling that should not be happening, to include , nuts are missing, the side window fell out, water is leaking. It won’t hold propane, the tires won’t stay inflated correctly, the bed broke the first night we laid in it. Again this is just to name a few, please I just want a vehicle that starts off with zero issues and problems. If things happen down the road, I could deal with that, however, this is to much to soon. At first I took my frustrations out on Giant RV (in Colton) the place where I purchased this from, and they were totally wrong on selling me this knowing EVERYTHING was wrong from the jump street, in my next breath I will say that I am fortunate that I have an amazing service manager (Tom Decker) because with out him this process would be even that much more painful, and I will add that I have the GM of Giant RV Mike Jacque that stepped in to get things moving. However, they could just do so much, I am requesting that Thor supplies me with an RV that is problem free and in 100% operating condition and trouble free.
V/r
Jeffrey Feller
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
3.0
Voted most helpful review
Steven
New York
Reviewed on February 7, 2021
RV reviewed
2021 Thor Motor Coach Outlaw 38KB

1.0
Absolute piece of shit. Amazingly poor quality for a 200k RV. Has spent more time at camping world then with me. Electrical issues, cosmetic, operational, cheap cheap cheap. Save the frustration. Go to the casino and just put it all on red, you’d be happier if you...read more
Absolute piece of shit. Amazingly poor quality for a 200k RV. Has spent more time at camping world then with me. Electrical issues, cosmetic, operational, cheap cheap cheap. Save the frustration. Go to the casino and just put it all on red, you’d be happier if you lost!
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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