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Roadtrek ZION PROMASTER 3500 reviews

1.0 (0 reviews)
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Liveability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0

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Voted most helpful review

Bobby Gingras

Reviewed on September 10, 2023

RV reviewed 2023 Roadtrek Ram Promaster Zion view listing

4.2
Overall I am happy with the camper but I have had several issues with the chassis battery not holding its charge. I tend to blame Dealer Prep for not checking terminal connection but after one mechanic found that the battery was not set correctly and termibals were loose I am now looking at...read more
Overall I am happy with the camper but I have had several issues with the chassis battery not holding its charge. I tend to blame Dealer Prep for not checking terminal connection but after one mechanic found that the battery was not set correctly and termibals were loose I am now looking at battery #3. I am against governments getting too much overnight in industry but something needs to be done to shake up the RV industry. Buyer beware!
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Margaret

Reviewed on August 12, 2023

RV reviewed 2023 Roadtrek Ram Promaster Zion view listing

3.2
I DO NOT RECOMMEND THIS VEHICLE!!! We owned a 31’ Class C for 5 years. Grandkids grew up so we downsized to a Promaster Ram Zion Slumber. We haven’t had it six months and we already have several problems! We got a call from the dealership saying we needed to bring it back so they could...read more
I DO NOT RECOMMEND THIS VEHICLE!!! We owned a 31’ Class C for 5 years. Grandkids grew up so we downsized to a Promaster Ram Zion Slumber. We haven’t had it six months and we already have several problems! We got a call from the dealership saying we needed to bring it back so they could fix/replace the dump cover as it was broken. Which they didn’t tell us when we received our brand new vehicle… In the pictures we saw at the dealer there were locking latches on all doors and drawers but when we got ours there were plain knobs on the cupboards-we asked for the three we didn’t get, now they’re charging us $250 for them! Our first trip just four hours away, the little screw covers fell out, then the screws in the door screen fell out. Then the buttons started to pop off the interior padding, and the driver’s side step stopped sliding out-we found that the framework that holds it to the van was broken off. Next trip was to Ontario, the clips on the sliding window shades fell off and are now lost behind the couch and inaccessible, the shower hose inside is leaking each time it’s used. The shower hose outside was too short to use and had to be replaced. The lithium batteries die quickly and we have to either plug in or run the vehicle for an hour to recharge them. You can’t run the AC unless you’re plugged in. The water tank has been filled twice and now must have a big crack in it because it only holds 1/2 a tank and spills all over the ground. When we drained the black tank then the grey tank the first time it was fine. After draining it the second time, now the Firefly sensors show it’s still full-also not working. Next, I couldn’t figure out where the water was coming from on the floor. Our mat was soaked. Thought it was the fridge as it usually drips down onto the drawer and down the wall but after searching for the problem I found that under the drawer where the pipes are in the small closet, was soaked from the two pipes that were dripping constantly. I dried it out but then had to place cups under the pipes to catch the water. After dumping the cups three times overnight, i had to turn the taps off to prevent any more water damage. Also, the pop top leaks at all the seams and drips inside on the bedding and ledge. When you slide out the bench seat to complete the king size bed, you can’t lean on it without putting something under it to support it because it collapses under any weight. When the bed is down, the bench seat and the couch with the seatbelts (side facing) is not made of the same material so sleeping in the passenger side is different than the driver side. We had to buy a 4”thick foam mattress to put down on top to be comfortable. I’m not sure if we have a Friday vehicle or if this is typical for this brand BUT I know the speel they give you at the dealership is not what you get for $200,000. You can go to the wilderness for 4 days as long as you don’t use anything but the bed!!! Had we known about all the problems with the vehicle we never would have bought it. We’re now looking for a Westfalia that is tried and true!!!!!
Livability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

Bill Abbott

Nebraska

Reviewed on March 11, 2020

RV reviewed 2016 Roadtrek Zion Ram Promaster view listing

4.2
We have loved this RV from the moment we purchased it in August 2016. It is easy to drive with cruise control and 6 speed automatic transmission and front wheel drive. Great gas mileage at mpg = 17. It has a short turning radius & at 21ft length you can park in a normal space with minimal overhang....read more
We have loved this RV from the moment we purchased it in August 2016. It is easy to drive with cruise control and 6 speed automatic transmission and front wheel drive. Great gas mileage at mpg = 17. It has a short turning radius & at 21ft length you can park in a normal space with minimal overhang. At 9.5ft height it does not fit into "normal" garage opening so inside storage is challenging.The Dodge RAM Promaster chassis with V6/3.6 L gas engine has performed outstanding with regular (5K) synthetic oil changes. It has a built in GPS and backup camera and a tow hitch with wiring. The floor plan is great with a front facing rear power sofa with 2 side benches for sleeping as 2 twin beds or 1 queen bed. The table can be setup between the front cab swivel seats or in the rear by the sofa. The most outstanding feature is the SPACIOUS storage everywhere - above & under beds, hanging clothes wardrobe, huge pot / pan drawer, pullout pantry, and shelves under sink / stove. The complete bathroom with shower is nice and there is also an outside shower. The kitchen galley has a sink and 2 burner propane stove and includes a foldout counter extension. We have constant hot water with an on demand water heater. The 200W solar panel and underhood generator produces power for the 400amp AGM coach battery making boondocking simple. The 6cu ft refrigerator / freezer runs great on battery or 110. The LED lights are everywhere and use little power. Multiple plugs allow charging devices easy. Roadtrek has carefully designed the ZION model with 37gal fresh water tank, 10gal black tank & 23gal grey tank - emptying the tanks is easy with a pump and macerator hose. It has Propane Dometic furnace (16,000 BTU) and Roof-mounted 110 V Air Conditioner (11,000 BTU). The 12ft power awning is great for shade when sitting outside. There are Automatic power steps for both front cab and side doors and the screen package with Sliding screen door for side entry and removable screen for rear cargo doors make for great ventilation. Our RV also has a Fantastic ventilation Fan with rain sensor. Cooking is easy with a Microwave (110 V, 0.7 cu. ft., 700 W). The 24" HD TV and CD Player require a 110 V power source. We added Rear Sumo springs for additional suspension & ride comfort. This Roadtrek ZION has all the comforts of home as a "house on wheels". ENJOY!
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Andrew Poultney

Ontario

Reviewed on August 9, 2019

RV reviewed 2016 Roadtrek Zion SRT view listing

4.0
I recently purchased the Zion 2016 and just came back from a 5 week road trip to Newfoundland and the Cabot trail. I love the van, the space and found the king bed to be as comfortable then my bed at home. I had some problems in the past with the charging the lithium batteries which cost me $1,000...read more
I recently purchased the Zion 2016 and just came back from a 5 week road trip to Newfoundland and the Cabot trail. I love the van, the space and found the king bed to be as comfortable then my bed at home. I had some problems in the past with the charging the lithium batteries which cost me $1,000 to repair. Of course Roadtrek was out of business so I had to pay. However, it was fixed quickly and s&%t happens I especially like the large fridge that was jammed full and kept everything icy cold and the freezer frozen solid. I put on 7500 km and besides filling it up with gas it ran like a top. I love driving the van as its comfortable and smooth Andrew
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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Voted most helpful review

Alan Thomas

Missouri

Reviewed on April 29, 2019

RV reviewed 2018 Roadtrek Zion SRT view listing

5.0
Best Class B available Has Lithium battery packs and voltstart that allow A/C to be run off battery for hours. Great engine, good fuel mileage, king size bed, induction cooktop. Allows mostly propane free operation. If plugged into shore power you can heat the van and hot water from...read more
Best Class B available Has Lithium battery packs and voltstart that allow A/C to be run off battery for hours. Great engine, good fuel mileage, king size bed, induction cooktop. Allows mostly propane free operation. If plugged into shore power you can heat the van and hot water from electricity. Only use propane if you need fast heat. Great Class B camper van.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Jim

Utah

Reviewed on September 14, 2017

RV reviewed 2016 Roadtrek Zion SRT view listing

4.8
This is great RV for seeing the US, Great for going to Yellowstone, Jackson Hole. You can park just like you have a car. In a pinch you can always stay in a Walmart parking lot. We really enjoyed owing ours. Roadtrek's warranty is the best in the industry . 5 years unlimited miles. That's for...read more
This is great RV for seeing the US, Great for going to Yellowstone, Jackson Hole. You can park just like you have a car. In a pinch you can always stay in a Walmart parking lot. We really enjoyed owing ours. Roadtrek's warranty is the best in the industry . 5 years unlimited miles. That's for Roadtrek installed parts not Dodge.
Livability
4.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Helpful (42)

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