Recreation by Design Toy Haulers Travel Trailer reviews

I am extremely disappointed with my experience with Grand Design. For more than a year, I have dealt with repeated issues and defects with my trailer, many of which have made the unit completely unusable. Despite multiple attempts to seek support and a resolution, the process has been slow, frustrating, and has required constant follow-up on my part. My RV has spent months in storage because it cannot be safely or reliably used, yet I have continued to incur monthly loan payments, insurance costs, storage fees, and additional travel expenses due to breakdowns and mechanical failures. In total, the financial loss and lost use have been significant. Several major issues have occurred, including but not limited to: Electrical malfunctions that remain unresolved Axle and suspension concerns Flooring and wall problems Hot water heater failures Multiple campground disruptions due to malfunctioning components Despite all of this, Grand Design has repeatedly refused to consider a full refund—even though the situation was escalated to management back in April 2025, and a refund was initially discussed as a potential solution. Instead, I was offered a monetary amount that does not come close to covering the actual costs, time lost, or frustration experienced over the past year. The compensation offered feels dismissive considering the long-term impact of these ongoing issues. Additionally, communication has been inconsistent, and I have often been left waiting days for responses on matters that should be treated urgently. Grand Design markets itself as a company that “stands behind its product,” but my experience has not reflected that promise. After more than a year of unresolved problems, excessive repair needs, and thousands of dollars lost, I cannot recommend Grand Design to anyone looking for a reliable RV or a company that takes accountability for its product failures. I hope this review encourages more transparency, better customer support, and a higher standard of responsibility for those who invest significant money into these units with the expectation of quality and reliability. Show less

The worst. Drawers/cabinets falling apart. Pipes leaking, paneling and trip falling down...a lot. Skirting brackets loose. Multiple issues with AC/Heater. Slide outs not working. Door not latching. Refrigerator/ Freezer doors not latching. I have had a lot of travel trailers, and this is far and away the worst piece of junk. Show less

This travel Trailer is great to tow though i use an equalizer hitch and a 3500 diesel to pull it. Even in very strong winds this trailer pulls very nicely. We have two adult sized special needs men and the bunkhouse is perfect for them. The primary bedroom has enough room when the slide is out to allow dressing in that room. The kitchen and living room are very roomy and makes cooking easy and out of the way of others that are watching tv etc. Only issues we have had is a broken refer latch and a piece of trim fell off inside. This floor plan is perfect for our needs. Show less

The floor plan is absolutely amazing. It feels so open and easy to move around in. The counter space is unmatched that is for sure. Plus the bathroom is perfectly sized and has lots of storage. The ability to drive our truck and not have to get a fifth wheel hitch but have a fifth wheel feel is perfection. We use our truck bed for hauling other things so this is the best of both worlds. Best travel trailer design I have ever seen. Show less

BEWARE OF GRAND DESIGN RV AWNINGS Grand Design installs the Solera 3000 Awning by Lippert, which is a design disaster. It can’t shed rainwater, so water pools on top until the awning collapses under its own weight. When I asked for help, I was told it’s “only meant as a sunshade” – not for rain. That’s unacceptable on a product built for outdoor use. Buyers, beware. Show less

If you're thinking about buying a Grand Design RV—don’t. I trusted this brand, and by extension, Winnebago Industries. I believed I was investing in quality, reliability, and peace of mind. Instead, my Momentum 397 has been a constant source of frustration—frame flex, upper deck separation, and a manufacturer that refuses to take real responsibility. The “repairs” they offer are nothing more than temporary patches. The problems keep coming back. I’ve tried escalating—respectfully, professionally—even CC’ing Grand Design CEO Don Clark. They didn’t help. They blocked my emails. And now, they’ve blocked me on Facebook too—because they don’t want real customers telling the truth. Saturday, I refused delivery of my camper. It’s already on its way back to Indiana. I was explicitly clear: the unit was to return spotless. Instead, it came back in worse condition than when it left. Here’s the reality: Paint: More defects than before, especially in the phylon area. Phylon: Scratched beyond belief—it was flawless before Grand Design touched it. Cleanliness: Metal drill shavings on the floor, sawdust throughout the unit (even in the rear sink), and someone stood on our mattress with shoes. TV & Mounting: The main TV was loose during transit, bouncing around and damaging the mount. Caulking: Sloppy, rushed, and careless. Missing in spots, globbed in others, smeared all over. Water Intrusion: Water in the front compartment near the batteries—clear negligence. This is appalling. I trusted Grand Design with my camper, and instead of being repaired to a higher standard, it was returned in a condition that’s flat-out insulting. If this is the level of detail on visible items, how can I trust that the actual repairs were done correctly? I’ve taken extensive photos documenting every issue and will be sending them in multiple emails. At this point, we have a serious problem. I expect a conference call Monday with every responsible party—including Don Clark and, if necessary, the CEO of Winnebago. No excuses. And to top it off, a Grand Design dealer offered me $49,000 on trade for a unit with an MSRP of $185,000. That’s how little they value their own product. This isn’t just my story—it’s happening to others too. Grand Design knows it. Winnebago knows it. But they’re not stepping in. We deserve better. Show less

I bought my Grand Design 27MAV RV excited to camp in all sorts of weather. But one shocking flaw has soured the experience – the factory-installed Solera 3000 Lippert awning. The first time it rained, water pooled on the fabric because the design doesn’t allow it to run off. Within minutes, the weight bowed the arms and destroyed the awning. When I asked for help, Grand Design told me the awning “wasn’t meant for rain” == only as a sunshade. Imagine that: a camping RV that can’t handle rain on its awning! If you’re considering Grand Design, know this upfront: you’ll either need to avoid using the awning in rain (completely impractical), or pay out-of-pocket for a sturdier replacement. Show less

We have owned one of these for 6 years and never had an issue, only 4 stars on factory warranty because never used that service. We traveled around the western states every winter and truly enjoyed living in this model. We brought our bicycles and my husband's motorcycle and were able to enjoy them many places. Show less

My wife and I purchased a new 2025 Grand Design and went to use it for first time and when opened door the floor was flooded from rain. Took almost 3 months for correct part to come in and repair to be completed. (Slide out seal) First trip after repair, 2 days in to trip it started raining and trailer leaked water again. Now in shop again. Bought my new Grand Design and have not been able to use once since purchase 8 months ago Show less

This Grand Design is my 7th. This 17MKE is my 3rd. I used all of them for traveling to work sites harvesting. When not working used for camping throughout western and mid western USA and wintering in Arizona and New Mexico. For the most part I was able to fix problems and issues. All trailers I owned never froze up and I remained comfortable. I sold 3 to my workers and they still have them back to 2018. The current 17MKE had an inoperable awning. Dealer fixed it by replacing the circuit and unity board. It does pay to buy local! The 2150 RB was my first and that was repaired local. They replaced Thetford toilet with an American Dometic 310. Yes. I had issues with other models but had to fix myself or call a mobile rv technician because I was harvesting and my time was completely focused on the thousands of acreage to be completed. I am 78 and can’t work anymore. I bought this 2025 17MKE and it’s for sale because of health reasons. Bottom line…Yes! I would still buy Grand Design Products because of the quality and my personal experience with the product! No RV is perfect! I Have seen people with Airstreams with problems! Read the unbiased reviews on other brands. Make your decision on the top 5. Stay away from the Covid era years! The Chinese tried to kill us and they disrupted the world! The USA will prevail because God is still in charge! Show less