Nexus RV Viper reviews

The RV is fine it's the salesmen and owners who talk a good talk, but are the most unprofessional people in the motorhome business. They do not know how deal with customers like the major dealers do. Be prepared to be insulted, like I was over a 20 dollar wheel balance. Look elsewhere for more respectful service. The only professional people are they two young people running the Clearwater fl. Location. I am so upset with the salesmen and owner I am thinking of trading my two week old unit.

Took 6 months to receive RV. Order placed on 8/3/21. Received 2/2/22. RV interior did match what was shown in their website video for model year 2022. It appeared they did false advertising. Did not have corian for kitchen, did not have folding extension for sink, did not have drawers to access storage under under bench seats, did not have two tone seat covers, and Euro chair was wrong color. Items that needed warranty work: turn signals did not work, 4-way flashers did not work, radio did not work, Euro chair could not be secured when traveling, outside storage door hinges where frozen, and did not have solid surface table top as I ordered. Warranty work has taken two months to date. I have called/emailed Nexus at least six times since my order and only once did I get a call back.

Purchased new August 2018. First trip was fine, no issues. Covered RV for winter then in Spring of 2020 uncovered to find rear plastic shroud was cracked on both sides. Took RV back to dealer who contacted Nexus and was told that because it was over 1yr old no help. Dealer cost of repair was $5000. Took it to a local camper repair shop who did a temp seal. In 2021 the rear roof vent leaked over the queen bed, nice mess, had that repaired at local dealer who found another large crack at the top of the rear shroud, again temp fix. April 2022 two more cracks in rear shroud. This RV has never been off road and has less than 5,000 miles on it! Disgusted!

Best buy for the money in a Class B 3 slide outs makes this very comfortable living area. Well designed.... still making same unit today, very popular. Ford V10 is so smooth and handles highways with ease at posted speed limits.... a comfortable unit to drive long distances. Have had Viper 29' for 6 years and have rented Nexus in Alaska.... good quality... recommend the Brand.

Worst out of 5 that we've owned. 8-10 week delivery took 5 months to build. Paint is peeling upon delivery and decals already peeling off. Have been trying to reach Service and no one answers or returns calls. We haven't even taken it camping yet!

We purchased our motorhome in 2015, as a pre-owned from the first owners who had custom ordered it. This is our first RV. Nexus RV started as a direct to consumer manufacturer that utilized unstaffed, centralized show rooms in a few parts of the country to 'sell' their RVs. Nexus was a low volume, high quality manufacturer and I liked this. This RV has given us very few problems. Everything about this RV seems to be well made, with quality components. All RV manufacturers have the option to use different components and materials of varying quality and cost should be higher with high quality, low defect components. Nexus chose to use high quality materials, like the Adzel wall panels, which are strong and water resistant. The roof is a fiberglass sheet similar to what I've seen used inside refrigerated semi trailers. No leaks. The full body paint job is great. It was sealed with something that almost makes it unnecessary to wash it. If we had kept it under a roof like the first owner did, cleaning it would be infrequent. The chassis is the Ford E-450 Super Duty which is a commercial grade, utility chassis. It does the job but could be improved with some suspension modifications, self installed for a few hundred dollars. If I was sure we would keep this RV for another 10 years, there's a company that makes ambulance suspensions that cost around $10K or $12K.

We ordered our Viper direct from the manufacturer and were able watch quality checks as our coach going was down the assembly line. We chose Nexus after driving many other models and touring manufacturing facilities. The quality of construction is second to none. The one piece roof was one of the most important features eliminating any leak possibilities. All annual slide, awning and scheduled maintenance has been performed keeping the coach in pristine condition.This is an excellent coach with low miles. Nicely broken in and ready to tour.

A total newbie when I purchased this lovely motorhome Sept 2019. Stored all winter (inside) and out camping this summer. I (we) love the motorhome, quality and interior design. No one told me the E450 was a 2017 when I thought I was buying a 2020 model. Something that should be discussed by salespeople. The dealership promised a wheel alignment prior to pick up which was never done (but told to me it had been done at delivery). The stability of driving that Ford truck has cost me a few thousand to rectify and make safer and easier to handle because of the terrible swaying while driving. The exterior compartments are not large enough and should have latches to hold the doors up as they constantly fall down and hit you in the head! Interior is wonderful, lots of room and well laid out. A pantry allows for great storage. I love the fact that even with the slides in, you can easily move around and sleep and eat etc in the motorhome. Two TV’s, built in generator, self levelling jacks, lots of fans, great AC, beautiful cabinetry, awning with lights, so many good features, just wish the service folks would remember there are people and families that use these things and expect good and fair dealing with service.

I have never been so dissatisfied with a company to this point. I have bought a brand new unit in October of 2019 and only had it in my hand for approx 2 weeks, and now here it is going into march of 2020 and I still do not have a unit. I got the run around from the dealer I bought from and now its been at the factory for the rest of repairs and now I am informed that the parts have been discontinued. I have asked for a replacement and no response. I just want what I paid for but its been a struggle. Just give me one that has current available parts. Just give me a 2020 unit. I bought it new!!!!

Purchased new first problem was auto leveling,water leakage during tank empting. NO operations manuals on how to do basics.Trip to PA was uneventful shocked about gas milage, 5-8 miles per gal.overall satisfied. Workmenship average, hard driving, cheep tires,weak shocks,no sway contol .