NeXus RV Viper reviews

We purchased a new 2019 Nexus Viper 27V in February of 2021. We have now owned the unit for 4 years, during which time we have driven it 15,000 miles and camped for about 5 months. The unit has been used only by my wife and I, who are seniors and do our test to take care of our things. Unit is stored indoors at all times when not on the road. Our experience We love the floor plan and overall livability of the unit, however we have had numerous problems right from the start. The cab was leaking above the drivers visor, and the cabinetry in the entertainment center was damaged and had to be replaced.. The power inverter/charger was defective The drivers side running board literally pulled away from the body. We also had a water leak in the shower wall. Two trips to the factory “resolved” these issues, however the water leak in the shower returned six months later , this time destroying the floor of the coach which had to be entirely replaced (on my dime). Seems the connections on the back of the shower fixture (which had been “fixed” by the factory before) were installed at a 75 degrees angle (rather than the 90 they were designed for) as a result of the hot and cold lines going around the outside of a framing member under the paneling. Notching the framing board allowed me to properly install the fittings and allowed the hall wall paneling to fit flush for the first time. I also installed an inspection plate to allow access to this are in the future should it ever be needed again.. At the rear of the coach between the floor and exterior wall under the cabinets was a gap more than an inch wide opening directly to the outside. The crossover hydraulic line on the self leveling system developed a major leak-seems the hose was Not supported or tied up in any way. It dropped down on the driveshaft which quickly melted a hole in the hose, Other system hoses were also just hanging loose and had to be secured while the damaged one was being replaced. The drivers side running board is again showing cracking and in need of repair. The “recliner” was not secured to the floor, plus it could not be used to “recline” unless moved to the center of the coach. I replaced this with a wooden bench with extra storage beneath the seat. The water pump failed and had to be replaced, as did the door lock, which failed in a latched position which prevented the coach door from being opened. We are currently “on the road” for the past 4 weeks and during this trip the vinyl on both the cab seats and especially on the dinette has completely came apart with the (very) thin vinyl cracking and peeling completely off its backing-to the point that as of today approximately 30% of the vinyl is gone from the backing, plus the cushions on the dinette have collapsed, so we are basically sitting on a piece of plywood. Also, on this trip the bathroom floor has developed a “soft” spot-as I have no leak from the shower or sink it appears the black tank or toilet seal is leaking. The inverter/charger is again acting up and will need to be serviced or replaced. At this point I am looking at $5-7k in repairs at the end of this trip. Nexus has one of The best basic designs out there, but shoddy construction, a complete lack of any quality control and the use of extremely low quality materials throughout significantly degrade the product. For the record, we have camped for 25 years, have owned a fifth wheel and two travel trailers in the time and covered tens of thousands of miles in campers over the years. The Nexus, in 4 years, has had far more issues that the other three combined. We actually lived in our 5th wheel for a year while our home was being built, and then let my brother in law use it for another 10 months while his home was being built (plus 3 years of camping) and it looked nearly new inside-with zero upholstery issues. We would NOT recommend Nexus to anyone.. Show less

For the time we have had this Rv we have enjoyed it. Due to my husband’s health we need to sell it A great Rv for a couple. Has comfortable theater seats that you could actually sleep in if you wanted to. There is a queen size bed in the back. Full side slide behind driver’s seat Easy to drive, no need to tow a vehicle. Great Rv to go cross country with. Has full paint & a fiberglass roof. Just had it detailed - washed & ceramic waxed. Show less

Alk aluminum wall studs, makes it lighter than wood. Reliable Fird engine and chassy. Workmanship in cabinets are excellent Like the worm gear slide system Big foot level system Kitchen table a bed for kids All ducted heat and air system are excellent way for heat and cooling. Show less

The dealership spent a half day tightening screws, table, door latches. Couldn't get it home from dealer without thinking it was going to burn up. The support phone number was useless and wanted us to sit in the RV for the weekend without anything working, including heat, in about fifteen degrees. We prepared to jump out of the vehicle as it was smoking but found a Ford dealership who spent hours with us trying to figure out the problem. A relay from the engine to the living area. It was disconnected, got it home the rest of the way discovering additional other problems. Took a lot for manufacturer to agree to fix the numerous problems. Drive it there an left it for weeks. We went through what they said they checked, but still didn't fix all the problems. We've driven thousand of miles and none for pleasure. Dealership nor manufacturer will take it back. Absolutely do NOT recommend Nexus! Show less

Took 6 months to receive RV. Order placed on 8/3/21. Received 2/2/22. RV interior did match what was shown in their website video for model year 2022. It appeared they did false advertising. Did not have corian for kitchen, did not have folding extension for sink, did not have drawers to access storage under under bench seats, did not have two tone seat covers, and Euro chair was wrong color. Items that needed warranty work: turn signals did not work, 4-way flashers did not work, radio did not work, Euro chair could not be secured when traveling, outside storage door hinges where frozen, and did not have solid surface table top as I ordered. Warranty work has taken two months to date. I have called/emailed Nexus at least six times since my order and only once did I get a call back. Show less

Purchased new August 2018. First trip was fine, no issues. Covered RV for winter then in Spring of 2020 uncovered to find rear plastic shroud was cracked on both sides. Took RV back to dealer who contacted Nexus and was told that because it was over 1yr old no help. Dealer cost of repair was $5000. Took it to a local camper repair shop who did a temp seal. In 2021 the rear roof vent leaked over the queen bed, nice mess, had that repaired at local dealer who found another large crack at the top of the rear shroud, again temp fix. April 2022 two more cracks in rear shroud. This RV has never been off road and has less than 5,000 miles on it! Disgusted! Show less

Best buy for the money in a Class B 3 slide outs makes this very comfortable living area. Well designed.... still making same unit today, very popular. Ford V10 is so smooth and handles highways with ease at posted speed limits.... a comfortable unit to drive long distances. Have had Viper 29' for 6 years and have rented Nexus in Alaska.... good quality... recommend the Brand. Show less

Worst out of 5 that we've owned. 8-10 week delivery took 5 months to build. Paint is peeling upon delivery and decals already peeling off. Have been trying to reach Service and no one answers or returns calls. We haven't even taken it camping yet! Show less

We purchased our motorhome in 2015, as a pre-owned from the first owners who had custom ordered it. This is our first RV. Nexus RV started as a direct to consumer manufacturer that utilized unstaffed, centralized show rooms in a few parts of the country to 'sell' their RVs. Nexus was a low volume, high quality manufacturer and I liked this. This RV has given us very few problems. Everything about this RV seems to be well made, with quality components. All RV manufacturers have the option to use different components and materials of varying quality and cost should be higher with high quality, low defect components. Nexus chose to use high quality materials, like the Adzel wall panels, which are strong and water resistant. The roof is a fiberglass sheet similar to what I've seen used inside refrigerated semi trailers. No leaks. The full body paint job is great. It was sealed with something that almost makes it unnecessary to wash it. If we had kept it under a roof like the first owner did, cleaning it would be infrequent. The chassis is the Ford E-450 Super Duty which is a commercial grade, utility chassis. It does the job but could be improved with some suspension modifications, self installed for a few hundred dollars. If I was sure we would keep this RV for another 10 years, there's a company that makes ambulance suspensions that cost around $10K or $12K. Show less

We ordered our Viper direct from the manufacturer and were able watch quality checks as our coach going was down the assembly line. We chose Nexus after driving many other models and touring manufacturing facilities. The quality of construction is second to none. The one piece roof was one of the most important features eliminating any leak possibilities. All annual slide, awning and scheduled maintenance has been performed keeping the coach in pristine condition.This is an excellent coach with low miles. Nicely broken in and ready to tour. Show less