KZ Durango Gold reviews

We have been RVing for 50 years. This is our 5th brand new RV. The fit and finish leave a great deal to be desired. I sometimes wonder if we got the training unit and that that accounts for the sloppy workmanship. There are too many problems to go into in detail. I will focus on the on demand water heater. The low flow faucets that came from the factory don't flow enough water to activate the water heater. The warranty people made one attempt to correct the problem. We have hot water in the kitchen and half bath. I drilled out the orifices in the shower head and that worked. But after two years and no more help from KZ we still don't have hot water in the master bath sinks. The on board pump didn't produce enough pressure to activate the water heater. No help from KZ, I replaced the pump myself. Customer service and warranty support are very poor. Show less

This has been an excellent RV for us. We have lived in it for three months the last 4 Winters in Arizona. It has been just the right size and not too long for us to manage in traffic. It pulls like a gem and is easy to hitch up and go. We have loved the walk around bed, the extra roomy shower with a seat, handy for elderly owners such as ourselves. Only selling because we are getting too elderly to be on the road with an RV. Show less

This RV is beautiful and the floorplan is perfect especially for extending use. When we were shown this model we immediately felt like it would be exactly what we need to live in while we were building. We went to a great deal of trouble to locate one and drove a long distance to purchase it. Unfortunately upon our return home we realized the many faulty issues. Some of these issues lay solely with the dealership and some I believe are poor craftsmanship. However the craftsmanship issues should have been resolved by the dealership before in good faith allowing a customer to purchase. All 3 AC units were damaged and appeared used. After relentless requests to both dealership and manufacturers they were replaced but we continue to have issues. We have missing or wrong size blinds, lose trim, and the bed was broken. I hope all of the issues are corrected and the manufacturer address their quality control issues because I believe this unit could be the best we’ve owned. The floor plan and the amenities included are Gold. Show less