Highland Ridge RV Open Range Ultra Lite 2410RL reviews

I purchased this RV new and I feel I have a responsibility to let people know my experience. Floor plan is ok, but look deeper. The construction is very bad. The RV is user unfriendly in terms of water valves locations (crawl into a storage compartment and pull out a drawer to try reaching valves.) Black water release valves stubborn and two separate waste discharge systems are needed. The first year I had the RV was a lost summer as RV was unusable with stuck waste valves and faulty electrical and unable to get dealer assistance for several weeks. RV in the shop for 2.5 months. The user Manuel is fully inadequate. Does not diagram accurately or provide coherent instruction. I owe it to purchasers to check these items for themselves before purchase. I do not recommend this RV. Show less

I have used this trailer for 2 months in Montana, the floor plan is nice, the fit and finish not very good at all, and the fresh water system is very poor and simply does not work 50 gallons of fresh water rapidly becomes less than thirty as water continually syphons from the tank while remedies exist for this poorly designed system their customer service refuses to address the issue which is a very serious flaw for anyone intending to use a travel trailer. Kitchen cabinets fall apart, the counter tops are poorly finished mdf board which swells and delaminates when exposed to water. The entry door striker was installed wrong so the door is very difficult to close. While all of these problems can be fixed, the customer service at Highland Ridge is unwilling to do anything about them so much for a "warranty" on a New Unit Show less