Highland Ridge RV Open Range 3X reviews

DRYER FIRE HAZARD! I bought this RV used earlier this year. I bought a washer/dryer combo to put in the designated closet. My maintenance guy and I both noticed the little stickers on the wall where it says "DRYER VENT LOCATION" but because of where my vent was located on my dryer, we couldn't use that location and had to make our own. It's a good thing we didn't use that spot--a normal person with a normal dryer would probably assume that the sticker means to drill your 4" hole in that spot and that there is venting already inside the wall...right? WRONG! Due to another issue, I had to take the wall down in my half bath which is on the back side of the laundry area. I discovered that the so-called vent inside the wall for the dryer is actually a CARDBOARD BOX taped at both ends and just sitting inside the wall taped to a stud. Now to back track a bit...I emailed Jayco back when getting ready to install the W/D combo. I asked them how to install the vent in my RV. I told them there was a sticker on the wall with that message. Their response was simply how to install a dryer with a vent. So obviously not reading my email or understanding the question. So....if someone actually just drills a hole in the wall assuming there is a dryer vent in there already----HUGE FIRE HAZARD! No where for the lint to go except into a paper box! What on earth are they thinking when they build these RVs? I really hope nobody has actually attached a dryer how to that spot.....if so---remove it. For whatever reason, this site will not allow a photo upload

We made a great purchase, we’ve enjoyed every minute spent with this camper. We always get great compliments about this camper never a bad moment. I would purchase this camper again in a heartbeat. We enjoy outdoor living so we couldn’t ask for anything more except more time to travel and enjoy our camper

The livability is wonderful. It is like living in an apartment but with no noisy neighbors complete with an indoor and outdoor entertainment system and a television in every room. With 5 slide outs, the roominess can be felt. A full sized, side-by-side stainless steel refrigerator freezer, a stainless steel stove, and a microwave across from the Corian countertop island is like living in a real home. The floors are solid but the reason I gave it 4 stars on quality is the naugahyde on the couch, the chairs, and the headboard of the king size bed in the master bedroom is starting to flake. Overall, it is home away from home!

We’ve had our Roamer 5 years,and have been full time living in it on the road for the past 2 years. Not one major problem,and the problems we did have was under warranty and taken care of expediently every time, no questions asked. We put a road Road Master on our truck and it pulls like a dream. We have a Ford F-150 4 4 with 5.4 liter engine. RV is 38 ft. Long w/3 slide outs, 2 ac units. We’re looking into trading in and yes it will be another Roamer and anyone looking to own an RV should look into them closely... you will not look any further!

I kept this RV parked in one spot For two years and loved everything about it . The size of the MBR was amazing along with the full bath. Having an additional half bath was awesome . The kitchen area had a great layout with a gorgeous island . The seating area was expansive a s allowed several combinations for seating and tables . The bunkhouse was plenty of room for my grandkids and had some neat features such as USB power ports . Easy to live in and plenty of room with huge storage spaces underneath .

We just bought this 5th wheel use. Great floor plan and quality materials where used. But after using it I found the craftsmanship and quality control are really horrible. I have found many miner problems that were put together that way from the factory. One major problem is with the large dining slide out. Miss-installed which caused premature ware. Good materials but poor execution on the build. I would not have bought this if I knew all the problems. I would not look at a new one from this company, as soon as the warrantee is up all the problems show up.

We bought the unit, for full time use, used for well under market value. We assumed there would be some issues. Our seller gave a great warranty and we bought a 6 year to cover any additional problems. So far we've loved living in our 5th wheel. Hot or cold weather we've been very comfortable. The issues that are common to these units (we did our research prior to purchase) have all been covered under warranty - except the previous owner had over greased the wheel bearings causing glazed pads. Understanding that a house that goes over bridges and potholes may occasionally need repairs is a prerequisite for all RV owners. Also - understanding that all manufacturers have their issues and doing due diligence should be every consumers priority before laying out their hard earned money. Our unit is spacious, well built, comfortable, easy to tow, beautiful inside and out and functional for full time living. We are traveling across the country so we're using mobile RV Technicians and they all have been the ones who handle calls about warranty and insurance.

Have owned a 2017 349RLS 3X for 3 years. The very wide slides make the living area the widest/largest by far. The residential refrigerator is great. Ice maker and water dispenser are great too. Residential shower is great. The factory support is beyond what my salesperson said would happen when I brought in for a repair. Some slide coverings underneath were peeling. A few other items and Highland Ridge approved the repairs instantly. What is not as great - 3 20lb propane tanks - kind of a strange setup, but no doubt easier to handle 20lb tanks. The tires they put on these RV's is very annoying because they are not meant for much use. Oh, and on the living room slides you get the same large windows on each slide, including a large window on the back. I have used this RV down to single digits with ease - all things enclosed. And, I have owned a travel trailer and another fifth wheel, and this one came from the factory with the spray (forget the name of this stuff) around the underneath to ensure all little nooks and cranny's were sealed to further keep the RV insulated, and critters out. I like the electronic door opener too. 80 or 88 gal water tank is nice, but I don't dry camp much, but helps in that I don't use city water connection. I prefer to fillup and use the pump system. Another curious things is why it didn't come with a screen door or screen on the door?? It has a coat hanger on it so I use that to cover the window. No carpet save the bedroom is really nice too - i.e. we have dogs so easier to keep vinyl floor clean. Sunshade and privacy window coverings nice too - just pull one or both down.

Highland Ridge refuses to stand by their craftsmanship. Our upper kitchen cabinets fell off the wall at 1year 2 weeks, repair was denied due to being 2 weeks past one year craftmanship warranty. At 1 year 9 months our floor separated from dining slide out. Highland Ridge denied repair because this did not fall under the three year structural warranty. The service center stated the floor was not properly secured to to slide out during manufacturing, Highland Ridge denied repair and this is not covered by the extended warranty. Do not trust their craftmanship and their ability to stand by their product.