Haulmark Motor Coachpage=2 Class C reviews

We purchased our 2022 Freedom Elite new from the dealer in Fort Myers. The purchase experience was awful, and the service department was twice as awful. The nightmares started when about a year into owning of this RV, we started dealing with leaks in the front portion over the Ford cockpit. Took the vehicle in and after a month sitting at the dealership, I picked up the vehicle and took it home. A few months later, we had a heavy down pour and when I went to inspect the vehicle after the rains stopped, the entire headliner, dash, driver's and passenger seat were flood. In fact, the radio was damaged from water intrusion. Took the vehicle back in and now it sat for 3 months. I personally showed them where the water intrusion was located and they confirmed the location of the problem. After picking up the vehicle, on the way back home, a two-hour drive, it was raining and to my surprise, I looked up and the headliner was getting wet. As soon as I arrived home, I striped the head liner off and notice the BS repair the dealer made. It was a worthless attempt done by apparently an amateur. I set to dehumidifiers in the cabin and that weekend; I put a new seal between the Ford cabin roof cut out and the underside of the bunk head where they join. I caulk the inside and outside of the roof cutout and added a second black rubber seal on the outside of the roof cutout. I have to say, it looks nicer that the garbage vinyl seals the factory uses. It's been a year and that was the last she ever leaked. The leaks are inherited due to poor quality, lack of workmanship and design issues, which could be easily corrected but apparently not a concern for the manufacturer as their warranty protects them from water leaks. There are 3 main leak points on the Freedom Elite. The first one is the 5 LED marker lights across the roof above the bunk head fiberglass cap. These LEDs each fit into a hole in the roof. The LED's have a rubber O-ring that is supposed to prevent water intrusion. Unfortunately, the O-rings rot from exposure to the sun and rain over time and the water enters into the front portion of the bunk bed extension behind the inner wall and works its way down the left and right bulk heads just behind the driver and passenger doors. Mold build up will be heavy and will require immediate attention. The second point of intrusion are the front left and right aluminum moldings that join the side walls to the fiberglass hood of the bunk head. Under the vinyl molding insert that covers the aluminum molding, there are self-tapping screws the Mfg. secures the molding down to the wood / aluminum super structure. We removed the vinyl molding insert and found more than half of the screws were heavily rusted and there were no caulking or seals before the screws were driven down. We even found holes with no screws. This is just lack of quality control and interest in providing the finished product. As for the 3rd issue, the rubber seal around the roof cutout of the cab as mentioned seems to be a popular problem that I have run into with other owners of the Thor product. Show less

Brand new 2025 Thor outlaw 38kb. The roof is leaking. Thor refused repair in October 2025. We took one trip from Michigan to Kentucky. Water is pouring in from our rear top ac unit. Per General RV we need a new roof. Waiting on Thor to approve. If they had approved last year maybe this issue would have been found prior to the water infiltration. Very poor customer service. Very poor warranty approval. Spending 200,000 on a rig that has white caulk showing on the roof. They don't care if we drive it around looking this way? Buyer BEWARE Show less

I purchase in 2020. Right away it had a knock in slide on the 600 mile trip home. Dealer said best to take to factory to resolve. Factory trip was worth it they fixed it. Hydraulic hose cut due to hose routed incorrectly. Hydraulic motor failed A cheap China product. Tankless water heater leaked because of a faulty O-Rings. Switchover box failed. Fake leather bench and sofa are flaking. 18k and just my wife and I. Wallpaper coming loose. If you want a fixer upper get a Thor! Oh just remembered had to replace water vavle system. Show less

This is just a test from a TI employee to determine how the workflow functions. I am hoping to discover cool things, particularly in the realm of URL tracking. This is to be rejected on sight. I was kind of hoping this wouldn't have a minimum character requirement, but I guess that makes sense so that this text box doesn't get inundated with spam. Oh well, that's just how it goes, I guess. Show less

I've been full time in this RV for 18 months and I tow a Chevy Colorado with a motorcycle in the back. The Ford powertrain is great with plenty of power and no issues. Currently 25k on the motor. The motorhome part has had zero issues that were the result of poor workmanship. Some just have more problems. I got lucky. The floorplan really works as an office as well since I wfh. Show less

This motor coach is amazing when traveling. Sleeps 2 comfortably and great on gas. 10 out of 10 recommend. Has TV generator satellite microwave stove top refrigerator shower and toilet. Tows with ease. Cabinets are spacious with outlets throughout Show less

Do not buy Thor Motor Coach . Mine has been in the shop for five months. It’s a 2025 Gemini trip. Everything was put together backwards. I’ve made five payments still not working. Jeremey that works at Thor is a liar. I got two 200 amp our batteries in my RV when I bought it. It’s the wrong brand so they don’t communicate. They ordered new batteries and he only ordered 100 amp our batteries. I straight up instructed him not to do this because I knew he was gonna do this and he wanted me to take it in and put those in there just to see if they work and then he could install more to make them equivalent to how I bought it. That didn’t sit well with me because I knew he was lying so when I said no, I will wait for the 200 amp power batteries he proceeded to say I’ll have to talk to your attorney. I can’t upgrade the batteries. I said it’s not upgrading. It’s how I bought it and yesterday you were saying, let’s just put these lower grade batteries in And then I’ll order more. What happened to that statement? Oh, he was lying. I had no intent in turning this in as a Lemon because it’s officially a Lemon thanks to his lies and manipulation. I would never wanna work with this company in the future. It would be very difficult to convince me to keep this and deal with Thor. Show less

I purchased the coach in southern Texas this February. Drove down from NE Ohio in my Prius. Rented a U-Haul trailer in Del Rio, loaded the Prius and drove the RV back with the Prius on the car hauler in tow. The Chevrolet 3500 chassis with 6.6L gas & 6 speed transmission got 10.3 mpg all the way back. Towed great. Regarding the coach, I had a few minor issues that resulted in my visit to Thor's repair facility in Wakarusa, IN. It appears several were caused by an authorized realer in NM (or TX) during a minor repair intervention. A couple of other cosmetic issues created by the previous owner, a couple of minor issues from the factory and one electrical issue that prevented the coach battery from charging while driving. I can't be more pleased with the folks at Thor in Wakarusa, IN. The early June warranty appointment at their factory repair facility with the Chateau 22E far exceeded my expectations. Not only did all the important issues on my list get resolved, but they also found a couple I had missed and even generously took care of a few items created by the Chateau's previous owner. My sincere thanks to Warranty Administrator Leslie, Service Repair Tech Tim, Service Supervisor Ed and Service Coordinator Jennifer. You were all professional and thorough. As I previously indicated, you more than exceeded my expectations. In this day and age of RV manufacturers that hide & obfuscate their problems, it's so gratifying to come across a corporation whose staff puts their customers' needs first. BTW.. With regard to overall RV quality and the warranty issues.. I'm totally impressed with the quality of the coach. While there were a couple of minor factory finishing issues, there was only one I considered significant that involved a circuit that prevented the chassis from charging the coach while driving. I believe the remaining issues were either created during a NM (or TX) repair center intervention or by the original owner sometime before I took possession of the RV. Thank you and Thor for your generosity and all your help resolving the issues! Show less

The lemon hasn't had working hot water. No hot water being produced by the AquaHot system for nearly 1 year. The Firefly readout says that it's working and status is "OK". There are no system faults. It was in the repair shop at Lazy Days of Wilmington, Ohio for 3 months. They couldn't fix it. I drove it back to the Thor factory repair, where the lemon was made, in Wakarusa, Indiana and they had it for two weeks. This is all warranty work. They stated on the work order that the hot water system was "On" for 2 days so no repair was needed. The only problem, still no hot water is being made. They were too incompetent to actually turn the water on to see if it was getting hot. Show less

Checked out a c class Ford four winds at delightful days in Walton ky. It was perfect for a couple to travel. Low mileage only 5500 miles. It isn't over sized easy to handle for inexperienced driver. Frist time owners this C class would be perfect. Purchase price was negotiable great team of sales persons to work with i had the pleasure to work with the owner Chris as well as his son Doug . It is still available as of this past weekend. Show less