Grand Designs RV Toy Haulers Travel Trailer reviews

I am extremely disappointed with my experience with Grand Design. For more than a year, I have dealt with repeated issues and defects with my trailer, many of which have made the unit completely unusable. Despite multiple attempts to seek support and a resolution, the process has been slow, frustrating, and has required constant follow-up on my part. My RV has spent months in storage because it cannot be safely or reliably used, yet I have continued to incur monthly loan payments, insurance costs, storage fees, and additional travel expenses due to breakdowns and mechanical failures. In total, the financial loss and lost use have been significant. Several major issues have occurred, including but not limited to: Electrical malfunctions that remain unresolved Axle and suspension concerns Flooring and wall problems Hot water heater failures Multiple campground disruptions due to malfunctioning components Despite all of this, Grand Design has repeatedly refused to consider a full refund—even though the situation was escalated to management back in April 2025, and a refund was initially discussed as a potential solution. Instead, I was offered a monetary amount that does not come close to covering the actual costs, time lost, or frustration experienced over the past year. The compensation offered feels dismissive considering the long-term impact of these ongoing issues. Additionally, communication has been inconsistent, and I have often been left waiting days for responses on matters that should be treated urgently. Grand Design markets itself as a company that “stands behind its product,” but my experience has not reflected that promise. After more than a year of unresolved problems, excessive repair needs, and thousands of dollars lost, I cannot recommend Grand Design to anyone looking for a reliable RV or a company that takes accountability for its product failures. I hope this review encourages more transparency, better customer support, and a higher standard of responsibility for those who invest significant money into these units with the expectation of quality and reliability. Show less

The worst. Drawers/cabinets falling apart. Pipes leaking, paneling and trip falling down...a lot. Skirting brackets loose. Multiple issues with AC/Heater. Slide outs not working. Door not latching. Refrigerator/ Freezer doors not latching. I have had a lot of travel trailers, and this is far and away the worst piece of junk. Show less

We have a 2023 Riverside Retro 13.5. We bought the camper new. We sized down to a small camper so we could tow with our Jeep Wrangler. The camper has not had any problems and we have had dozens of trips in it. It was one of the few campers at this size that checked all the boxes. We love the full size fridge and dry bath. We have the Elite and like the ADZELL siding too. My biggest complaint is the awning. It works fine but the arms are very low. Coming from the rear door, it is very easy to bang your head on the low arms and we have a lot. The only other complaint is the upholstery on the sofa is very delicate. I keep a futon cover on it because we take our pups and this has kept it damage free. We feel for the price point, amenities and tow ability the camper has been a good value. Show less

I (second owner) have owned this travel trailer for 5 years and have traveled with it cross country four times in addition to running a number of short trips to national parks (Grand Canyon, Glacier National, Crater Lake) and it has provided a safe and comfortable shelter for two adults and two small dogs in both freezing (<15F) and extreme hot (>105F) weather. After traveling thousands of miles, I have found that this trailer has held up very well and looks to be on the road for many more years due to being well maintained and properly operated. Storage includes not only kitchen cabinets, but also storage under the bed (which pivots up to allow access and storage under the dinette benches. Both areas have been used to store tools, repair parts, dry food, blankets and many other items used on month long trips. Storage accessed externally is enough to store a hitch, load balancing bars, chock blocks, power cables, wi-fi antenna pole, and cleaning supplies. Vaulted ceiling, insulated skylights, 2" insulated side walls, double wall front with extra-tall diamond plate, sealed floor to keep holding tanks from freezing, and heavy-duty forced air 25,000 BTU furnace combine to keep the inside warm. I have used this trailer in temperatures down to 15F with no problem. After market modifications include installing all LED lights inside and outside; a 12V shut-off switch; addition of a half cabinet to provide additional storage; a new stove/oven; new awning; side and rear view cameras used during travel; locked battery storage box; and flex armor applied to the roof. The 19B is a well-built and designed travel trailer that optimizes convenience and ease of use in a small space that makes it ideal for "traveling" cross country in any weather. Anyone wanting more space simply needs to buy a bigger trailer. As my first RV, I could not have bought a better trailer. Show less

This travel Trailer is great to tow though i use an equalizer hitch and a 3500 diesel to pull it. Even in very strong winds this trailer pulls very nicely. We have two adult sized special needs men and the bunkhouse is perfect for them. The primary bedroom has enough room when the slide is out to allow dressing in that room. The kitchen and living room are very roomy and makes cooking easy and out of the way of others that are watching tv etc. Only issues we have had is a broken refer latch and a piece of trim fell off inside. This floor plan is perfect for our needs. Show less

The floor plan is absolutely amazing. It feels so open and easy to move around in. The counter space is unmatched that is for sure. Plus the bathroom is perfectly sized and has lots of storage. The ability to drive our truck and not have to get a fifth wheel hitch but have a fifth wheel feel is perfection. We use our truck bed for hauling other things so this is the best of both worlds. Best travel trailer design I have ever seen. Show less

We were very impressed with the overall quality and craftsmanship of this trailer made in Oregon. It's thicker walls made it much warmer for our winter camping trips and its rugged design handled our off-road dry camping adventures with ease. Super roomy inside with a large pop-out! We loved this trailer! Show less

So I purchased my Radiance ultra lite 32 BH in 2019, I've used the camper roughly 20 times and have mixed thoughts on the unit, the Fridge leaked out it's ammonia a month after the appliance warranty was up, it's 2500 dollars to replace, the wall leaked by the sink from the roof at brand new, had to silicone the hole. And the main door pops open when driving because of shifting do I have to have the hand rail folded over the door and locked to prevent it from completely opening. The camper pulls very nice, the weight seems to be well balanced on the axles, over all I'm disappointed in the unit, I paid 62k for the unit new and have had to fix little things and big things IE the fridge Show less

BEWARE OF GRAND DESIGN RV AWNINGS Grand Design installs the Solera 3000 Awning by Lippert, which is a design disaster. It can’t shed rainwater, so water pools on top until the awning collapses under its own weight. When I asked for help, I was told it’s “only meant as a sunshade” – not for rain. That’s unacceptable on a product built for outdoor use. Buyers, beware. Show less

If you're thinking about buying a Grand Design RV—don’t. I trusted this brand, and by extension, Winnebago Industries. I believed I was investing in quality, reliability, and peace of mind. Instead, my Momentum 397 has been a constant source of frustration—frame flex, upper deck separation, and a manufacturer that refuses to take real responsibility. The “repairs” they offer are nothing more than temporary patches. The problems keep coming back. I’ve tried escalating—respectfully, professionally—even CC’ing Grand Design CEO Don Clark. They didn’t help. They blocked my emails. And now, they’ve blocked me on Facebook too—because they don’t want real customers telling the truth. Saturday, I refused delivery of my camper. It’s already on its way back to Indiana. I was explicitly clear: the unit was to return spotless. Instead, it came back in worse condition than when it left. Here’s the reality: Paint: More defects than before, especially in the phylon area. Phylon: Scratched beyond belief—it was flawless before Grand Design touched it. Cleanliness: Metal drill shavings on the floor, sawdust throughout the unit (even in the rear sink), and someone stood on our mattress with shoes. TV & Mounting: The main TV was loose during transit, bouncing around and damaging the mount. Caulking: Sloppy, rushed, and careless. Missing in spots, globbed in others, smeared all over. Water Intrusion: Water in the front compartment near the batteries—clear negligence. This is appalling. I trusted Grand Design with my camper, and instead of being repaired to a higher standard, it was returned in a condition that’s flat-out insulting. If this is the level of detail on visible items, how can I trust that the actual repairs were done correctly? I’ve taken extensive photos documenting every issue and will be sending them in multiple emails. At this point, we have a serious problem. I expect a conference call Monday with every responsible party—including Don Clark and, if necessary, the CEO of Winnebago. No excuses. And to top it off, a Grand Design dealer offered me $49,000 on trade for a unit with an MSRP of $185,000. That’s how little they value their own product. This isn’t just my story—it’s happening to others too. Grand Design knows it. Winnebago knows it. But they’re not stepping in. We deserve better. Show less