Genesis Supreme Sandsport Toy Hauler reviews

This trailer should have NEVER left the factory in the condition it’s in!! The CEO of Genesis Supreme, Pablo touts “Quality and customer service “ on their web site, but this trailer has zero quality and this customer ain’t satisfied!! From the get go the shower leaked like a sieve, the bathroom sink leaked, the kitchen faucet leaked, the furnace doesn’t work (still doesn’t after being into the dealer 4 times), the cupboard doors and the drawers were warped and had to be replaced, the bed caved in while we were sleeping one night and my wife and I ended up in the cargo storage bay, it was made of 1X2 and staples!!! Now the roof material is coming off and Genesis just said contact the roof material manufacturer, and when I did and sent photos of the issue, they said Genesis cut the material too short so now it’s pulling away from the sides!!! Genesis still refuses to repair it!!! If you looking at a Genesis Supreme, don’t walk away, RUN AWAY!!! Pablo is full of crap!! The only thing he cares about is getting your money, and then you’re on your own!!!! Show less

Bought this new Genesis Toyhauler at Mike Thompson RV. As soon as we got it home we realized that the fuel station does not work. I told them right away and we proceeded on a short trip with it. Then we discovered that the Fender wells were not built and sealed properly which caused highway rainwater to flood inside. I fixed the damage and fixed the Fender wells at MY EXPENSE! All I asked them to do is replace that defective fuel module. They have been giving us the around for a month now! We are seniors and I am a Vietnam Veteran with service connected disabilities. I am shocked at the way my wife and I are being treated! They have certainly ruined the excitement we had of getting a new trailer to do some traveling. Show less