Undoubtedly the WORST mechanical item I've ever purchased in my life. In 6 months of ownership: Incorrectly installed fuel filler pipes, incorrectly installed generator fuel lines, broken dishwasher (2x), failed refrigerator (1 month out of service), 2 recalls, incorrectly sealed roof that resulted...read more
Undoubtedly the WORST mechanical item I've ever purchased in my life. In 6 months of ownership: Incorrectly installed fuel filler pipes, incorrectly installed generator fuel lines, broken dishwasher (2x), failed refrigerator (1 month out of service), 2 recalls, incorrectly sealed roof that resulted in leak into back bunks and mold/mildew, where my children sleep, incorrectly seating living room slide, allowing for water intrusion, water/electric door would not stay shut while driving (torn calf muscle exiting coach to shut in traffic), screen door not sealing properly, washing machine that inadvertently works, bathroom shade broke on first use. When I both called and emailed to schedule a factory service to address all of the issues, I was never contacted back via either medium. I know I'm missing items, but this is off the top of my head. It has been in service approximately 40% of our ownership time, with a retail list of nearly $500K and a purchase price in the mid $300s, this is criminal. In what was supposed to be a once-in-a lifetime experience for my family and I as the pandemic set in, I had a chance to remove myself from the grind of managing multiple companies and spend quality time with my family, especially my special needs daughter, as they weren't in school. It's egregious that the entire industry gets away with the quality issues they do, but based on my experience, I would not buy a toaster put together by REV Group. It's nice to see their statements on driving shareholder value. Maybe consider reinvesting some of that shareholder value in building a product worthy of even half the cost you currently charge, make customer service and client satisfaction a priority and you might still be in business a decade from now. The industry has been gifted a golden opportunity to grow a whole new generation of RV'ers, and this is how they respond. My experience with my '19 Winnebago View was only slightly better than this. If I operated any of my businesses in this manner, or provided a product or service of this quality, I'd be bankrupt in no time. Buy a second/vacation home instead of spending the same money on a rolling lemon like I own. It would be comical if not so painful for my family.
Livability
Overall quality
Floorplan
Driving/towing
Factory warranty/support
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