East To West Class C reviews

We purchased our Entrada 2950OK at a show. I will say 1st. General Rv has been pretty good. Its Forest River and their Warranty process that is terrible. The show unit was sold but they would deliver an exact same one to us from another store. It came in and didn't have all the items ( solar hookup and many flaws. The couch backs are inches off difference in height. The cabinet doors poorly constructed and the mattress was downgraded substantially than show model. They switched the mattress and bent the slider window frame. After trying to fix it they bent it even more to where it wouldnt open. While waiting for parts we took it on our preplanned 1st trip. Within 10 days there were depressions on the mattress where our rearends were. Also found out after 1000 miles of trying to set up the SiriusXM that the parts were not installed. So we got home and took it back and they begrudgingly ordered SiriusXM parts added the solar port and fixed the doors. We are still going back and forth about about the couch and bed. We took it on trip while waiting for parts. Found the back AC unit doesnt cool and a few USB ports didnt work. Its been back in shop since August 5th and its now Oct 10th and they are still wanting more diagnostics on AC even though the Compressor is not working. Still fighting over the couch. They want pictures of tag and back but say the pictures aren't good enough. The bed they say we dont have proof that its not the same type mattress that was at the show. After 2 back surgeries and laying on the show model for a long time and checking it out. It was a thicker interspring mattress. They also said ok we will get you another one. They sent the same one just a different color. I told them i wouldnt accept it and not to install it and they did anyway. We spent alot of $ down along with making payments feel like this is the worst company to have purchased from. Forest River does not stand behind their product and workmanship. If this was a regular vehicle it would have been Lemon Lawed. They've had it at the shop more than we have... Forest Rivers warranty is worth nothing. The quality of their work and materials after really seeing it is sub par. Be very careful when looking. We will never buy from them again! Show less

This RV has been a liability since purchased. Multiple repairs under the warranty and now needs major repairs just post warranty. Forest River couldn't care less. The door to the motorhome section constantly jams and can only be opened by going in through the cab. Both the generator land the propane system failed. Show less

Well where to start. My rv spent more time in the shop in the first year then in my driveway or on a campsite. The quailty there is none this unit must have been put together by first graders. Who ever did the wiring did not know you need to crimp the wires in place. Plumbers or who ever did the water lines did not know that the hose clamps go over the male end of the pipe and not just the female end. The customer service manager is just as bad as the no experience workers in the factory. There moto is we do not make phone calls. I do not know how this company is still in buisness. Show less

⭐☆☆☆☆ “10 Months of Ownership – Not a Single Night Camping” The East to West Entrada has been an absolute disappointment due to terrible craftsmanship and quality control. In the first 10 months of ownership, we haven’t spent a single night camping because of constant failures: A/C failures – one failed the first day, and both had to be replaced again within 10 months. Water heater failure. Slide leaks water during rain. Jack not installed correctly, causing damage. Vehicle arrived out of alignment. Airbag warning lights repeatedly coming on. Faucet failed early on. Tire Pressure Monitoring System failure. Shower doors sealed so poorly they looked 10 years old on a “brand new” unit. This RV has spent more time in service than in our driveway. If you’re considering an Entrada, be prepared for constant repairs, long delays, and no camping trips in your “new” RV. Show less

Size and drive ability is superior. Floorplan and storage is superb. Workmanship, quality and durability of the unit and its components is the worst. Bought it brand new from dealer. During the 10 months I owned it, it was in the shop more than I had it out on the road for the following failures: Heater would not turn off due to staple in the wire during manufacture causing a short. End caps of the awning fell off on the road. Awning out of alignment due to lack of set screw at one end. Undercabinet dinette light did not work. Exterior storage compartment locks did not lock. Exterior rubber seal around bedroom slideout was tearing off. Backup and sideview cameras failed after 8 months. Front end alignment was out from day one. Passenger seat airbag sensor wiring was not connected or functioning. Cracked valve stem extensions on rear wheels causing tires to go flat frequently. Customer service at East to West was very difficult to work with and kept passing the alignment issue back to Ford. In the end it was East to West responsibility to recheck the front end alignment after the rv build. This unit was a horrible experience overall and I would never recommend East to West or Forest River products to anyone. Show less

We have owned the 2024 Entrada 2950OK for about 6 months, And have used it about 4 times with no issues at all. We really like the large floor plan layout and the 50 amp for running 2 a/c’s. There is some quality issues such as inside drawers were not sanded and has splinters . Everything seems to work as it should. It is a solid class c with the features in this price point. If you are looking for a class C with a lot of Class A features, this is it. So far, we are Pleased with our unit. Show less

DO NOT BUY FROM EAST TO WEST. Their customer service is non existant. I have reached out numerous times for information with zero response. The vehicle living cabin is extremely cheaply made with flimsy materials used for cabinets, furniture and electrical devices. I have regretted purchasing from this company almost immediately. Do yourself a favor and look at literally any other brand first. 3 starts for driveability because the truck is made by Ford and rides well. East to West didnt build the truck so zero credit to them. Show less

I bought this RV new in Sep of this year, 2022. It is actually a 2023 model. Today is Nov 8th and after bringing it home a second time, the issues still exist on the RV side. Just a few things....a computer steering cluster module went out the second time driven. Crossroad Ford did an excellent job diagnosing and fixing, along with a faulty brake . booster. No ladder on the unit, the radio head unit is faulty and needs to be replaced, no call on the shower at all and worst of all, the RV continues to not recognize the parking brake and will not auto level or allow slide to operate. Closest dealer is over 3 hours away. Not a happy camper. In fact I've never even taken it camping as it has been in the shop pretty much from the week after I purchased. Show less

Any Class B is going to be a compromise. The GWV Mid galley model provided us with a great layout for four. Drivability of a conventional van as well as great towing power. Since the manufacturer and there were no dealers around, and we bought it used so we did not really have any manufacturer or warranty support. Show less