Dutchmen EPIC 3970 reviews

So this is 10 year's late but, better late than never. We had major issue's with our rv, 15,000.00 worth to be exact! And to top it all off Dutchman went out of business, and that's why I'm writing this review to keystone, they bought Dutchman out. I would do business anytime with this company they honored all of our warranty and fixed all 15,000.00 repairs! Show less

Let me just start by saying stay as far away from Keystone/Dutchman as you can! I have had a solid year of nothing but leaks and shoddy workmanship. Now my unit is in the shop yet again with a leak in the bed room slide that is so wet that it has grown mold so thick that it looks like spray foam insulation. I have been waiting for over a month while the dealership deals with Keystone/Dutchman so today I decided to call myself. It was very clear from the phone call that the manufacturer is more interested in trying to make this issue my fault instead of standing behind their product and getting my RV back on the road. I traded a 2008 Dutchman that was not manufactured by Keystone that was a great unit, it is clear now that all the all the unfavorable remarks I have heard about Keystone is completely true and I can't wait to get this unit back so that I can immediately get rid of it! I am in hopes that I can find a class action law suit to join against Keystone or possibly start one! So please hear this warning DO NOT BUY A KEYSTONE BUILT RV!!!! Show less

Please , please dont buy a dutchman !!! Worse mistake i ever made . So fare i've had 100 % of all the appliances break . refrigerator ,microwave,stove started on fire the first time i used it . the toilet valves are now leaking and the seal inside is bad .the hydraulic jack leaked ,the slide tore a hole through the floor when the dealer was repairing it . Today the central AC unit failed and i have four inches of water in my ceiling . It also flooded the floor to the point it was running out of the trailer . I payed 128,000 for this nightmare !!!! Show less

I love this unit awesome!!the only thing wrong with it is red or orange strip on it,wish it was blue!i could live with it!otherwise unit is perfect,very comfortable looking!!!It is also very appealing to draw attention to unit which,could probley sell more in my area!Very Sharp! Show less

Our bedroom slide on our 2016 Voltage Model 3970 does not extend out far enough. This causes the rubber seals to rest on the window frame, which in turn prevents a water tight seal against the exterior side walls. We have water leaking into the bedroom when it rains. Because of the danger of water damage and or mold, we have to keep the slide in during questionable weather. My Voltage 3970 is still under warranty, but I\'m not at all happy with the customer care and email responses from them. I recently sent pictures of the problem with no response from the customer care representative. What I did find out from industry professionals, was that the 2015 3970 had the old schwintek slide system. My new 2016 3970 has a new cable system. Because of slide motor size and placement, the slide does not extend out far enough. The bedroom windows on the new 2016 model should have been re located to accommodate the slide chages made from the 2015 Voltage model 3970 to the 2016 model. I hope the manufacture does the right thing, honors my warranty and fixes this problem. Show less

Our bedroom slide on our 2016 Voltage Model 3970 does not extend out far enough. This causes the rubber seals to rest on the window frame, which in turn prevents a water tight seal against the exterior side walls. We have water leaking into the bedroom when it rains. Because of the danger of water damage and or mold, we have to keep the slide in during questionable weather. My Voltage 3970 is still under warranty, but I\'m not at all happy with the customer care and email responses from them. I recently sent pictures of the problem with no response from the customer care representative. What I did find out from industry professionals, was that the 2015 3970 had the old schwintek slide system. My new 2016 3970 has a new cable system. Because of slide motor size and placement, the slide does not extend out far enough. The bedroom windows on the new 2016 model should have been re located to accommodate the slide chages made from the 2015 Voltage model 3970 to the 2016 model. I hope the manufacture does the right thing, honors my warranty and fixes this problem. Show less

My wife and I are living in it full time for work. I haven't had any major issues. The only problem that we have had is the drain valve for the grey tank does not shut off all the way and the faucet in the bathroom does not regulate the cold and hot water very good when you turn it on. One other thing is the holding tanks have heaters installed and the switches are not labeled. I have been told that you should not turn them on if the tanks are empty because it could damage them. Show less