Dutchmen Astoria reviews

We bought this 2024 Dutchmen Astoria 260rk because of the kitchen - it's a 'couples' trailer which suited us for our first Fifth Wheel. The Dutchmen (and I guess really, Keystone) salesperson guaranteed the craftmanship and warranty. One of the key selling points was the rear camera as, given this is our first RV, we were nervous about taking it through the US. The walkthrough at Arrkann was incredibly fast and I wish I had thought to film it. At any rate, our first trip out was over a long weekend and spending time in the RV, I am now shocked at the poor craftmanship - it really felt like the RV was 'slapped' together. Getting warranty work done at Arrkann has been a huge pain as well - I really believe no one there talks to anyone else in the shop. The rear camera worked for about 20 min after we left Red Deer - and hasn't worked since. Dutchmen (Keystone) is refusing to change it out - and the service person at Arrkann said that Dutchmen (Keystone) knew the camera was faulty at the build stage (and apparently, have now removed the camera completely) - yet they let the 2024 RVs with the rear camera be sold at the RV show. It's been a huge learning for us - will never do business with Keystone or Dutchmen again - unfortunately, just driving the RV off the lot cost us $20,000 in resale value. Do the best, most detailed due diligence when shopping for an RV - and don't just check out the manufacturer - check out the RV dealer as well because working with them can be just as frustrating as dealing with all the defects in the RV. Show less

The Astoria fifth wheel we bought last year is the worst camper I’ve owned!! The12 volt fridge eats so much power you HAVE to be plugged in!!! The Gibby box idea is a disaster!!!!! We had a typical warranty whine list after a disastrous maiden voyage that we still haven’t been correctly repaired!! I don’t know what I’m going to do with the camper yet(get rid of), but I sure as Hell won’t buy another one of these!!!! Show less

We bought this Astoria brand new back in June 2023. Had it two days and a limb fall through roof. 6 months later, we finally get it back from repairs. The only issue has been the Haier fridge hasnt worked and had to be replaced, but so far we are really enjoying this trailer. Beautiful interior, great storage and all the comforts to glamp. I had a reese goosebox installed and it pulls like a dream. Overall only months into it, but we love it so far. Would recommend. Show less

This is my 4th camper. I love the floor plan and layout. This camper has the most solid floor out of all the campers I have owned. I splurged and bought the tankless water heater. Best thing ever. It is very efficient. I cook one meal everyday and shower once a day. It came with two 30 pound propane tanks and I have been using it for 5 months now and still have not refilled the propane once. This camper is very nice and Im happy with my choice. That being said. One thing EVERYONE must realize is all campers nowadays are being built cheaper. With cheaper materials and craftsmanship to make then lightweight and affordable. As long as you take care of it, and dont have a bunch of rowdy kids in it. It will last you many years. I was lucky to have bought mine in South Carolina at Optimal rv . Awesome sales guy and unbelievable service from the dealership. It had a few small issues at 1st. But the dealership service manager DJ sent people to my camp ground and fixed everything on site. Thats 100% customer service at its best. No extra trouble for me . So I have yet to need anything from factory warranty. I know this from experience. DO NOT BUY, OR "TRY TO HAVE" SERVICED ANYTHING FROM CAMPER WORLD. 🤮 Go anywhere but there. Show less

Like all the other RV owners say…anything built after 2019 is crap. This RV looks nice but there are pipes that lead to nowhere under the sinks not capped off. The handles to the black tank are hard to maneuver. The microwave died within 10th use of it. The trim is falling off. The tv sometimes works. The awnings squeal and the plastic bits are falling off. The shower floor is already soft. I mean the list goes on. Cheaply made. Really regret it. Show less

Picked it up in Utah. Stay two nights in it on the way home to California. Now I need to go in the shop for extensive rebuild. Most everything is broken toilet won’t work. The walls are falling down construction very poor hope to have it all fixed and on the road soon love the trailer. Just wish they would build it better. Show less

The floor-plan is similar to a lot of 5th wheels and it works well for us. A king size bed, large shower, and plenty of storage for everything we need for extended trips. No issues yet with the quality of the build and included appliances. Show less

It looked nicer than others that were on the dealer lot. It certainly wasn’t cheap. But the problems we have had over the past 6 months ( the first 6 months of ownership) have made us hate this company. The shower pan drain was installed off center causing a major leak into the underbelly and the inside walls of the bathroom. The oven was forced into place by the assembly team and the vents were crushed causing the over to catch fire and burn the countertops. The bathroom sink plumbing was glued together and tied in straight so a major leak occurred and the entire pipe system had to be reworked and replaced. The trim on the ceiling was not stapled/nailed correctly and popped off repeatedly. The outside fiberglass finish cracked and discolored after the first week. The company would not stand behind any of their warranties. I have spoken with other Astoria owners and apparently this brand has deteriorated so severely after Covid, that it’s not worth it to buy them. This model is a piece of trash. I am dreading what is coming since it’s only 6 months old and has had these horrific problems. Show less

Buyers Beware !!! We bought our trailer new and were disappointed with the poor dealer prep when we showed up for ‘their’ scheduled pick up day/time. Once everything was repaired, we enjoyed our first camp trip. Our second trip out was canceled however. We always have tires inspected and checked for correct air pressure before heading out. This trip, with less than 200 miles on the trailer and tires, we had a back dual axle tire blow out less than seven miles after air and tire check. There was no road hazard, nail/spike or visible reason for the blow out, just poor quality tires! We had roadside assistance replace the tire with the spare and headed back to Commercial Tire and bought and replaced all five tires. We took pictures and the tire back to the dealer and they submitted a warranty claim. KEYSTONE DOES NOT WARRANT THEIR TIRES!!! Show less

We have absolutely loved living in this 5th wheel for the last year. It has plenty of space for the two of us. More storage than we can use. The most important part of beginning this lifestyle was to have a layout that felt like home and this Astoria delivers. Show less