Alliance RV Paradigm reviews

BOUGHT THIS UNIT UPGRADED TO FIFTH WHEEL FROM A TOW BEHIND FOUND THIS TO BE REALLY NICE WITH THE SET UP FOR FULL TIME LIVING BEFORE PICKING UP UNIT MANY INTERIOR ISSUES HAD TO BE REPAIRED MOLDINGS FALLING OFF WALL SHELVES UNLEVEL SCREWS COMING OUT SHOULD OF RAN THEN BEFORE DELIVERY NEVER GOT ANY BETTER BATHROOM FLOODED DUE TO CROOKED WALLS AND TOILET KEPT RUNNING SPARE TIRE CRANK BROKE ALLOWING SPART TO HIT ROAD MOLDINGS COMING OFF OUTSIDE SPENT MORE TIME IN REPAIR SHOP THAN IN MY BUILDING WOULD NOT RECOMMEND THESE FIX OR REPAIR DAILY RV NOT GOOD INVESTMENT!!!!!!! Show less

I have owned 8 rvs over a period of 45 years. This Alliance is by far the best of them all. It has heavy duty construction and is very well designed. After 21 months and 20,000 plus miles I must say this unit can handle anything. So far my only problem has been a bad tv splitter. Don't worry if you have an unresponsive dealer. Call Alliance and they will fix it. When I posted a question online about the location of the bedroom splitter I got a call from a factory tech a 1/2 hour later. He stayed on the phone and walked me thru finding it in the ceiling. I had an accident requiring the replacement of some skirting, trim pieces and support arms. A repair place wanted over $1000, I knew I could do the work myself. I called Alliance Parts. They put me on the phone with a tech and gave me info on what part #s to order. I was quoted $300 - 400 depending on shipping cost. It had to be shipped by a large truck because the skirting was 12' long. A week later it arrived at only $200. when I called them they said it was less because they charged me cost for parts. Nobody takes care of customers better than Alliance. They also have online training of how to fix common problems at no cast. There motto is Do the right thing. The company executives post their cell phone numbers so customers can call them. So, if your need help you can call the CEO, VP of Service, etc. Try that with anyone else and see what happens. Show less

Many stars to livability. Spacious, well lite, well thought out coach. Lots of windows, charge ports, plugs, storage inside and out. Not much to dislike about this coach except build quality. Wiring is a shambles. Some wires not attached properly causing fuse issues. Some nopt attached at all. Cable TV wires not hooked up. Satellite/Cable wires not attached. Drawers falling apart needing reglued and the rails not screwed in properly., Cabinets needing worked on so the drawers stay in. Some plumbing needing rerouted to make it better and less prone to leaks. Lots to like but lots to do to get it "camp ready". Fairly easy plug ins for satellite and hotspot attachments. Lots to like just needs some attention to getting things built properly. Maybe just my coach, just saying. Show less

Do not purchase the time of day from General RV. We purchased a 2022 Alliance Paradigm 390mp with our total savings for our retirement dream. The dream turned into a nightmare. Took delivery on 11/29/2021 moved in 12/01/2021. Thermostats were broken and it was 30 degrees outside. No propane in either tank even after we were told they filled our tanks as a gift. What a gift!! Toilet leaked all over bathroom because flange was cracked during installation. Vent pipes were covered by roofing material so all we could smell is sewer. One recliner operated on it's own, always going in the up position. Black and gray tanks mismarked. General RV took the unit for 5 days while we stayed in a hotel at our expense plus food. When problems persisted we were told by General to take our unit some place else. Now we are dropping a gray tank for replacement. We are now living without a useable kitchen sink and the we are a mess $108,000.00 later. Show less

This is by far the best fifth wheel I have owned. This our 3rd fifth wheel. The true master suite with its own private bath and true walk in closet help to make this a condo on wheels. The large atrium window bring the great outdoors in so you can easily enjoy your camp site while inside your camper. As for customer service non better and I don't just mean in the RV world. When I called on a Saturday to see how my 5th wheel was coming along (as it was a custom order) expecting to leave a message i get the owner of the company answer my call. While he did not have the exact answer at the time he called me back Monday morning with an update. That pretty much says it all. Show less