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Alliance reviews

3.5 (27 reviews)
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Liveability
2.7
Overall quality
2.7
Floorplan
4.6
Driving/towing
4.0
Factory warranty
3.2

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Voted most helpful review

Robert Lawson

Oregon, USA

Reviewed on February 5, 2024

RV reviewed 2022 Alliance Paradigm 310RL view listing

5.0
The floor plan is super livable with a very large island kitchen, full size fridge, large 4 burner range and double size sink. We also love the entertainment center with fireplace, and the large shower. The laundry is convenient with the multipurpose washer/dryer being in front away from the living space.... read more
The floor plan is super livable with a very large island kitchen, full size fridge, large 4 burner range and double size sink. We also love the entertainment center with fireplace, and the large shower. The laundry is convenient with the multipurpose washer/dryer being in front away from the living space.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

John V Krupar

Colorado, USA

Reviewed on January 17, 2024

RV reviewed 2022 Alliance Avenue 32RLS view listing

2.0
We love the floor plan and space in this RV, but the quality is terrible. One of the lights over the kitchen sink fell off as we were pulling out of the dealer. Then the refrigerator broke on our first trip and it took months to get it repaired. We had to use coolers the season with this RV. When I took it i... read more
We love the floor plan and space in this RV, but the quality is terrible. One of the lights over the kitchen sink fell off as we were pulling out of the dealer. Then the refrigerator broke on our first trip and it took months to get it repaired. We had to use coolers the season with this RV. When I took it in to be winterized this year, I was given work order estimate over 5K. One of the items that needs to be replaced is the shower pan. We have only used it twice and it is cracked. I would not recommend buying an Alliance.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Kenneth Rankin

Tennessee, USA

Reviewed on January 3, 2024

RV reviewed 2022 Alliance 310RL Paradigm view listing

2.6
We bought an Alliance Paradigm 310RL in April of 2023. It was a new 2022 model still on the dealership lot. Love the floorplan, the appliances, features, and the size. That sums up the good experience concerning my review of the fifth wheel. This is the 4th fifth wheel I've owned and by far the worst in qual... read more
We bought an Alliance Paradigm 310RL in April of 2023. It was a new 2022 model still on the dealership lot. Love the floorplan, the appliances, features, and the size. That sums up the good experience concerning my review of the fifth wheel. This is the 4th fifth wheel I've owned and by far the worst in quality and manufacture warranty. At the time of this review I've had the following issues in which Alliance has denied coverage: *USB port not operational. The port was replaced once and it worked when we picked up but stopped within a few days. Took it back to have problem diagnosed and invoice stated no issue found. As a result, Alliance didn't pay for the work. Got the RV back and the USB port still dead. When I get an opportunity, I will find the loose connection myself which should have been the first thing thought of when a USB port intermittently operates. *Bedroom slide out jumped track after 3 months of owning (on its 6th cycle). Alliance denied paying because the dealership selling the unit to us didn't put down specific details during the repair which could not be determined after completion of repair. I don't care about the details, a slide out on a new RV should never jump track unless the manufacturer installing it screwed up or a defective unit was installed. Since the repair, the slideout has worked flawlessly so that tells me it was an issue as I mentioned above and should have covered. That repair alone cost me over $800.00. *AC breaker was periodically tripping. The system was tested simply by operating the AC unit for 3 hours which performed without incident and was documented as no issue found. Again, Alliance refused to pay as a result. Got the RV home and 4 days later it tripped again. If a proper testing had been performed a breaker load test would have taken place. I took the breaker to have it tested by an electrical service and the breaker was determined to be faulty, tripping below the 15 amp spec. I purchased and installed a new breaker and problem has not repeated itself. *Next unresolved issue concerns the sewage piping. I would dump the black and grey tanks system before traveling to our next destination. EVERY time when preparing to hook up sewer hose at next hookup when I would remove the sewage pipe cap nearly 1/2 gallon of sewage fluid would pour onto the ground. When diagnosed the technician reported he experienced this also when the cap was removed. However, with the tanks full no leakage was observed and therefore documented on the invoice "no issue found" and that I wasn't allowing enough time for residual sewage to drain. And as before Alliance used this assessment to refuse payment. Took the unit home and open the cap and here comes the 1/2 gallon of sewage out on the ground. Apparently, somewhere Alliance installed the pipe leaving a low spot trapping this excessive amount of residual sewage until the unit shifting during travel causes the fluid to move on down to the outlet. It's ridiculous that I have to place a bucket to catch the 1/2 gallon of spill each time we hook up. * Trim work is horrible. I've currently have reattached 2 pieces of floor trim that just fell off wall. Now I have a corner trim piece backing out and inspection shows the installer felled to hit solid backing with his staples. During cleaning the top trim facia of the kitchen slide out my wife spotted where the trim was busted. It is clearly split with the print of a forklift prong. Alliance went ahead and used it I guess thinking no one would look on top of the slide out. I have talked previously with Alliance about the claims they refused to pay with no success as their records should reflect. Their response was that I could use another dealer in my area that doesn't sell Alliance for any future repairs rather than the dealer selling their product. That's just wrong. If you can't rely on the dealership selling a manufacturers brand, then I don't want the brand. I'll guarantee that Chevrolet would not direct me to take my truck to a Ford dealership if the dealer representing their brand couldn't properly diagnose issues. In addition, my RV would not get the priority that on brands they sell would get meaning I would probably be waiting longer for repairs. I never had unresolved service and warranty issues with my 3 previous different fifth wheels brands. They were not flawless, but all were significantly superior to the Alliance RV experience. To sum up my review, we have decided to trade this Alliance fifth, which we've owned for less than 9 months, because of poor quality workmanship/build, service, and poor warranty response. Alliance, get your act together.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

CLIFF

Reviewed on November 22, 2023

RV reviewed 2024 ALLIANCE AVENUE 32RLS view listing

4.6
I love the way it tags Long behind my Silverado 2500 HD with A duramax diesel. It is advertised as a full time living 5th wheel. We have now lived in ours for about 3 weeks. All has gone great with no complaints . However, today it began to rain. Our particular 5th wheel did not come with sl... read more
I love the way it tags Long behind my Silverado 2500 HD with A duramax diesel. It is advertised as a full time living 5th wheel. We have now lived in ours for about 3 weeks. All has gone great with no complaints . However, today it began to rain. Our particular 5th wheel did not come with slide out toppers. (MY mistake) As I type this review it is raining,(drizzle) not hard down pour outside. I have in the past lived for years in a 4th wheel with slide out toppers and now realize just how much they help. I EXPECT noise from rain on the roof BUT not the amplified thumping of rain drops on the flat slide out roofs. It currently sounds like I am sitting inside a drum that is being played at a rock concert. This RV is to expensive of an investment for the slide out toppers not to be standard equipment I WOULD ADVISE ANYONE WHO IS CONSIDERING AN ALLIANCE RV, TO NOT EVEN CONSIDER PURCHASING ONE IF IT IS NOT EQUIPPED WITH SLIDE TOPPERS . Given the cost you pay for such a 5th wheel it is not acceptable for Alliance not to include on all of their products.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

John k

Reviewed on November 8, 2023

RV reviewed 2024 Alliance Avenue 33RKS view listing

1.8
Just picked it up and in one day awning tore out of the wall, can’t use it or it will be on the ground. Door will not close hits top of frame and stops. Fireplace slide won’t open all the way. No quality control no pdi and I’m left with a piece of junk.... read more
Just picked it up and in one day awning tore out of the wall, can’t use it or it will be on the ground. Door will not close hits top of frame and stops. Fireplace slide won’t open all the way. No quality control no pdi and I’m left with a piece of junk.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Susan Denny

Reviewed on September 21, 2023

RV reviewed 2022 Alliance Avenue 32RLS view listing

3.4
Love the floor plan, light interior color scheme, no carpet ease of cleaning. Have had 2 huge issues with unit since purchase. When we picked up from dealership we’re told runner slides had just been replaced on the bedroom slide out because it wouldn’t retract . In a month -6 weeks time had to... read more
Love the floor plan, light interior color scheme, no carpet ease of cleaning. Have had 2 huge issues with unit since purchase. When we picked up from dealership we’re told runner slides had just been replaced on the bedroom slide out because it wouldn’t retract . In a month -6 weeks time had to have repairs on both kitchen and dining/recliner sofa slide outs due to gouging into the underside of slide outs causing damage to waterproofing. This work required OK by Alliance before work could be done. Work required RV to be brought to dealership and took 2 days to complete. During that time we (2 dogs, 2 cats, and 2 people) had to stay in a motel! Got it back to the campground and set up only to find that somehow the shower base had 3 cracks in it that absolutely did not happen just towing 15 miles. Alliance would not replace the shower base, so we had to pay over $800 for new shower base, shipping, and labor. Did not use the shower for 3 days after work done, but in less than a week, there were 3 cracks around the shower drain!! Alliance and shower base manufacturer finally agreed to pay for the new shower. After a month, the new shower base has arrived at dealership and will be replaced at no cost to us. Poor quality shower! Avenue has plastic shower. Paradigm (upgraded model Alliance) has fiberglass shower, but measurements are not interchangeable. Today we discovered cracks in the linoleum where the slide floor and interior floor over lap.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
2.0
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Voted most helpful review

Chris Chamberlain

Reviewed on August 24, 2023

RV reviewed 2023 Alliance Paradigm 395DS view listing

2.6
Bought the unit mid December 2023 , started leaking from main water manifold within 3 weeks. Took almost 7 weeks to get dealer to look at it. With a list of 19 different things to be addressed we dropped the rig off mid April on August 23 2023 the dealer called to ask me to call alliance because the whole ki... read more
Bought the unit mid December 2023 , started leaking from main water manifold within 3 weeks. Took almost 7 weeks to get dealer to look at it. With a list of 19 different things to be addressed we dropped the rig off mid April on August 23 2023 the dealer called to ask me to call alliance because the whole kitchen floor, and stairway to the front bedroom have extensive BLACK mold and needs to be replaced and they want us to sign paper work to be responsible for payment if alliance won't. This the poorest plumbing work I have seen ( I'm a renovation contractor for 45 years and I've seen a lot of bad work) 118,000 dollars us -180,000 canadian we paid cash, they got their money we are getting the shaft. My advice make payments so you can get warranty work done without being out of pocket. Second avoid Alliance! Rv.
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Ken Rankin

Reviewed on August 11, 2023

RV reviewed 2022 Alliance Paradigm 310RL view listing

3.0
The floor plan is what sold us on buying this unit. Very good layout for full time RVers. However, once we moved in the overall poor quality started revealing itself. Ist visit after 1 month of living was to resolve dead USB port, island misalignment and main awning hitting slideout cover when extending/retra... read more
The floor plan is what sold us on buying this unit. Very good layout for full time RVers. However, once we moved in the overall poor quality started revealing itself. Ist visit after 1 month of living was to resolve dead USB port, island misalignment and main awning hitting slideout cover when extending/retracting. Turned out that Alliance had failed to connect USB port and failed to screw island to floor. 2-1/2 months now and we are scheduled to return to dealer for a second time. This time lights are flickering/surging, multiple breakers are constantly tripping, and the USB port that was repaired on previous service is dead again. One of the gray water tank valves is not sealing allowing constant drip (note - this was happening since first owned but didn't have time to fix on first dealer visit for repairs). This is my 3rd fifth wheel ownership and never had the problems with workmanship and features failing as I've had with this unit. If problems continue I will be looking for another brand to replace with.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Mike

Reviewed on July 28, 2023

RV reviewed 2022 Alliance Valor 42V13 view listing

2.6
Bought this rig brand new and had nothing but problems from day one. We are very experienced RVers, but after so many problems (I could write a book here), we just decided to take a huge loss and sell it. This was heartbreaking because all these problems made us stop RVing. Customer service is good when you c... read more
Bought this rig brand new and had nothing but problems from day one. We are very experienced RVers, but after so many problems (I could write a book here), we just decided to take a huge loss and sell it. This was heartbreaking because all these problems made us stop RVing. Customer service is good when you can get someone, but it’s not helpful when you have an issue on a Friday, but have to wait until Monday to talk to someone and you also have to vacate your campsite. It’s also not good when you practically know all the customer service reps. We were really hoping Alliance would be different from all the other crap brands, but they are right up there with all the leading crap. Would definitely not buy another Alliance product. I simply can’t understand why so few companies want to build quality products.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

Irene Phillips

Reviewed on July 23, 2023

RV reviewed 2022 Alliance Valor 41V15 view listing

5.0
We have had nothing but great things to say about this Valor. This RV is so comfortable to move around in and we especially like the 2nd bathroom in the garage and the 2nd door. A must have. From day one we have thoroughly enjoyed the convenience of all the amenities. My husband loves all the exterio... read more
We have had nothing but great things to say about this Valor. This RV is so comfortable to move around in and we especially like the 2nd bathroom in the garage and the 2nd door. A must have. From day one we have thoroughly enjoyed the convenience of all the amenities. My husband loves all the exterior storage space and I find I can store a lot inside too. We primarily use the loft for storage space since we do not have any children. I would definitely recommend this RV. We especially enjoy the living area with the fireplace. It gives off a lot of heat and not just for ambiance. You will not be disappointed.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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