Alliance Toy Hauler reviews

THE WORST RV EXPERIENCE EVER! Alliance RV’s claims they are “Obsessed with the best RV ownership experience” with a motto or “Do the right thing”. What a joke. We bought a brand new 2022 Alliance Valor with the top of the line Solar System. The Alliance Factory wired the system backwards and burnt wires in the ceiling of the 5th wheel. We dealt with NOTHING working in our RV on a 10 day Road-trip. The amount of damage to the electric in the 5th wheel is unknown and ongoing as the voltage through the system was 35 volts in a 12 volt system though all the circuit boards. The refrigerator was fried. The garage bed was stuck down, the CO2 was fried and beeped for hours until it was replaced by a technician we had to have come to our camp site in a national park. The TV fell off the wall in the main living area, I could go on and on. There was clearly NO QA on this trailer and our trip was ruined to say the least. We contracted Alliance to get them to take the trailer back and exchange for one that wasnt ruined but their negligence. Alliances response was take it to your local dealer and have it fixed. They didn’t offer any compensation for the inconvenience we experienced or acknowledge the issues that will continue.. Show less

Just bought a Brand New Alliance RV. We were so excited to try a Toyhauler versus our wonderful Grand Design Reflection. The trade off was losing tons of storage and a better made RV, to get the garage and extra 1/2 bath. We have owned it for about two weeks, just using it to come home from purchasing in Montana, getting a great purchase price. The refrigerator doesn't work, bed in the garage won't go up and down without working on it. The microwave is coming off of the cabinet, TV has no sound. The lights in the bay storage doesn't work. We were told from Bish's RV in Great Falls, MT to bring it closer to home and have it serviced by an Alliance Dealer. Well, at this point we were told if we didn't purchase at said Dealer close to home, they would not service it.. We have pretty much been told to google everything and figure it out ourselves. Luckily Alliance Customer Support have been very helpful, and letting us use a Mobile RV Service Technician. If we could, the unit could go back to the dealer and we would keep the Grand Design. Very dissappointed and wish we would not have bought this. Eventually we will get everything working, but spending over $100,000 for an RV with this many issues was not what we were expecting. Show less