2019 Nexus reviews

We purchased a new 2019 Nexus Viper 27V in February of 2021. We have now owned the unit for 4 years, during which time we have driven it 15,000 miles and camped for about 5 months. The unit has been used only by my wife and I, who are seniors and do our test to take care of our things. Unit is stored indoors at all times when not on the road. Our experience We love the floor plan and overall livability of the unit, however we have had numerous problems right from the start. The cab was leaking above the drivers visor, and the cabinetry in the entertainment center was damaged and had to be replaced.. The power inverter/charger was defective The drivers side running board literally pulled away from the body. We also had a water leak in the shower wall. Two trips to the factory “resolved” these issues, however the water leak in the shower returned six months later , this time destroying the floor of the coach which had to be entirely replaced (on my dime). Seems the connections on the back of the shower fixture (which had been “fixed” by the factory before) were installed at a 75 degrees angle (rather than the 90 they were designed for) as a result of the hot and cold lines going around the outside of a framing member under the paneling. Notching the framing board allowed me to properly install the fittings and allowed the hall wall paneling to fit flush for the first time. I also installed an inspection plate to allow access to this are in the future should it ever be needed again.. At the rear of the coach between the floor and exterior wall under the cabinets was a gap more than an inch wide opening directly to the outside. The crossover hydraulic line on the self leveling system developed a major leak-seems the hose was Not supported or tied up in any way. It dropped down on the driveshaft which quickly melted a hole in the hose, Other system hoses were also just hanging loose and had to be secured while the damaged one was being replaced. The drivers side running board is again showing cracking and in need of repair. The “recliner” was not secured to the floor, plus it could not be used to “recline” unless moved to the center of the coach. I replaced this with a wooden bench with extra storage beneath the seat. The water pump failed and had to be replaced, as did the door lock, which failed in a latched position which prevented the coach door from being opened. We are currently “on the road” for the past 4 weeks and during this trip the vinyl on both the cab seats and especially on the dinette has completely came apart with the (very) thin vinyl cracking and peeling completely off its backing-to the point that as of today approximately 30% of the vinyl is gone from the backing, plus the cushions on the dinette have collapsed, so we are basically sitting on a piece of plywood. Also, on this trip the bathroom floor has developed a “soft” spot-as I have no leak from the shower or sink it appears the black tank or toilet seal is leaking. The inverter/charger is again acting up and will need to be serviced or replaced. At this point I am looking at $5-7k in repairs at the end of this trip. Nexus has one of The best basic designs out there, but shoddy construction, a complete lack of any quality control and the use of extremely low quality materials throughout significantly degrade the product. For the record, we have camped for 25 years, have owned a fifth wheel and two travel trailers in the time and covered tens of thousands of miles in campers over the years. The Nexus, in 4 years, has had far more issues that the other three combined. We actually lived in our 5th wheel for a year while our home was being built, and then let my brother in law use it for another 10 months while his home was being built (plus 3 years of camping) and it looked nearly new inside-with zero upholstery issues. We would NOT recommend Nexus to anyone.. Show less

Bought our Nexus Maybach brand new in 2020. Went to an RV show near us and of all the Class A's we looked at we were most impressed with the overall esthetic look, the chassis, the interior layout, external storage, etc. We had some warranty issues early on that I reached out to one of the company owners about, Claude Donati. He immediately responded to me and put me in touch with his Service Manager Cindy Hathaway. We were invited out to the Mothership in Indiana where our every need was met. We love our rig & praise Nexus!! Show less

We have had a lot of problems with this nexus RV the latest is the electrical caught fire and the rig is brand new , there are many many many problems with this and the Nexus manufacturer will not stand by there warranty. We asked them in the first year to please fix certain thisngs and the FLAT REFUSED. Show less

Took 6 months to receive RV. Order placed on 8/3/21. Received 2/2/22. RV interior did match what was shown in their website video for model year 2022. It appeared they did false advertising. Did not have corian for kitchen, did not have folding extension for sink, did not have drawers to access storage under under bench seats, did not have two tone seat covers, and Euro chair was wrong color. Items that needed warranty work: turn signals did not work, 4-way flashers did not work, radio did not work, Euro chair could not be secured when traveling, outside storage door hinges where frozen, and did not have solid surface table top as I ordered. Warranty work has taken two months to date. I have called/emailed Nexus at least six times since my order and only once did I get a call back. Show less

Enjoy our nexus class c. Really like the steel cage which makes for a stable ride in a gas class c. Great towing ability. Good workmanship. I am handy and fix minor things as needed. Overall, compared to 6 other units I have owned. My experience with the Nexus 31p has been very positive and a good investment. Show less

Bought this brand new. From week one I've had nothing but problems. Can't get anyone at Nexus to return calls and can't find anyone who will work on them because Nexus won't pay their bills apparently. Screws falling out, camera's not working, headlamps not working, trim delaminating, muffler almost fell of because parts were rusted so bad, sways really bad (more than any I've evet driven) and worst of all the worst customer service I've experienced ever. Drive axle tires wore out at 3k miles they're so cheap. Compartment latches pop open even when locked. I could go on and on. If someone would just call and help out I wouldn't be so disappointed Show less

Bought new, less than 10,000 miles. Several issues within months requiring repair. Microwave hanging by 1 screw, cooktop cabinet separated from wall. Countertop skins/laminate if you want to call it that already pealing off and the stick on backsplash continues to loosen from wall. Oh but thats considered normal wear! Leveling jack motor had to be replaced due to it activating while in motion. Suspension or lack of will rattle your teeth loose. Only good thing is I can drive! Show less

I would not endorse this Nexus RV to a dog. This is the worse manufacturer of RV's ever. I was conned into buying this piece of crap. I went on my 1st camping trip 14 miles away from my home. The refrigerator went out and had to have it replaced. My next camping trip was 20 miles away. The A/C went out and it was sweltering. I now have my RV in the shop having the A/C replaced because it was not installed correctly from the factory. Also the slides were not adjusted correctly, the seat back on the dining bench was coming off, the cheap plastic bolts on the stove cover broke and the decals were all peeling. Nexus wants to replace the decals with a cheaper one. I am about to declare the lemon law on this one and contact my attorney. I have not had access to my RV in over a month. DO NOT BUY NEXUS. Show less

Had to drive 500 miles to purchase our 31P. Everything has worked great since we drove it off the lot. Small minor things to tighten or adjust which I could easily do myself. Well built, really quiet while driving and nice road manners compared to others Class C's I have owned. The steel cage and steel subfloor really tightens up this Class C. Not disappointed with our purchase at all. Show less

I have never been so dissatisfied with a company to this point. I have bought a brand new unit in October of 2019 and only had it in my hand for approx 2 weeks, and now here it is going into march of 2020 and I still do not have a unit. I got the run around from the dealer I bought from and now its been at the factory for the rest of repairs and now I am informed that the parts have been discontinued. I have asked for a replacement and no response. I just want what I paid for but its been a struggle. Just give me one that has current available parts. Just give me a 2020 unit. I bought it new!!!! Show less