Starcraft Reviews on RV Insider (153)
Avg. Rating

I bought a 25ft bunkhouse , when you are looking at a band new trailer I was looking at the functionality of it asking myself will this work for my family not defects. Well once we got it home and I started loading my things back in from my other Trailer the nightmare began. The factory defects were through the roof and these were things that I saw once it was home not mentioning the things I couldn't see. so I called and talk to the manager and asked that it be exchanged for another of the same. It's been over a month now and with no results and now I've tried calling starcraft rv 3 times to get the same results, their customer service has been no different. I'm definitely moving forward an calling all news stations, posting my experience on all social media and let my story be told maybe then I can get their attention . After making payments on such a large ticket item like this and can't even use it is ridiculous.

Starcraft starlight 18 foot travel trailer 2018. Don't buy they don't stand behind there junk. If one of my family members burn up cause of the defects this company does terrible workmanship I will sue for millions.

First, as soon as you drive off the lot and they have your money you no longer exist unless you want to pay for something. Had to take our BRAND NEW 2020 unit in for numerous fixes after our two trial runs. On our big trip to Big Bend for 6 weeks the propane regulator stopped working in the third week. After finding out that the outrageously expensive extended warrantee had a $200 deductible (was NEVER told that by the dealer) I talked with their tech service and he ran me through some checks. He agreed the regulator was bad. The nearest RV repairman was 100 miles away. So I ordered the part on Amazon to be delivered to the campground and replaced it myself. It was $43 versus several hundred if I had a mobile service guy come down or take it to them. Indiana RV Connections in Middlebury completely blew me off because I fixed it and gave me the 1-800 number for Starcraft. Starcraft rejected my request because a certified tech did not fix it. Now I am stuck.

We enjoyed camping all our lives from a pop up and now this is our fourth camper. It’s great to see how trailers have become so modernized and efficient. This camper has so much storage that seriously you could live in it! The LED lights are a bit harsh but energy efficient. Dimmers would be a good idea. The solid surface counters are so much better than Formica with the glued on edge trim that fails over time. Glass shower surround is again much better to clean than a curtain. Definitely the way to go for longevity too. The large fridge with a separate freezer door works well for us. After having booth style and wrap around dinettes in past trailers, the table and chairs is great upgrade we feel. The large skylight is nice but we made a push in removable panel to block it to stop the summers day heat. The black tank flusher is very convenient compared to the old fashioned wand though the top. We just love the swivel rocker recliners and the comfortable sofa too. The queen bed has a normal house length (80”) mattress so your feet won’t hang over the end if you are taller. The mattress is a pillow top too. We did add a memory foam topper and now it’s even better. We have been fortunate never needing any mechanical repairs thus far.

Purchased this unit early 2020 and used a few times this summer. Each time it rained, we had water entering through the slide. Took it to the dealer and after a Jayco/Starcraft rep looked at it, determined it needed to go back to factory for a complete rebuild. Here is the kicker. The rep told me that they are going to fix for free, haul it to the factory (over 1000 miles away), but I would have to come and pick it up. What a bunch of garbage. The kid made it seem like somehow he was doing me a favor! Still fighting with the dealer HWY 34 RV in Windsor CO, and the company to get this resolved. Save yourself the major headache and do NOT purchase a Starcraft.

we bought our satellite rig. Propane line has gas leak, water tank is cracked, refrigerator not working, cover for furnace on side of rig fell off. This has happened within 1st year of owning. Yes we walked it through when we bought it. Allot of flaws. Built needing more quality control at factories. I would not buy again

Customer service with extended warranty, is non existent. Was sold warranty that is not how it was represented when purchased. All the laminated surfaces inside the RV peeled off. The shower leaked and was not secure. The door between the bathroom and bedroom flopped around during travel as you could not secure it. Over all quality was not what I expected as we had owned a 2014 model that was far superior to the 2016.

Very Nice Camper, its easy to tow, and Great for weekend events or vacations. All the appliances has worked since Day 1, easy to set up and the slide out makes it just right. I recommend this camper to anyone. I have enjoyed it very much.

I bought an autumn ridge in 2018. First time out, the pop offs popped and couldnt reset them. Had to buy 2 shut off valves and install under camper. Then tje propane regulator leaked and had to be replaced, next was the gfci that only my 19” tv was plugged in to went out. After pulling it about 900 miles, the bearing in the alxe burned out, ruined the axle and had to replace the axle. Mechanic said it looked like factory never greased them. I lost 4 clearance lenses due to them not having a tight fit to the light, lost the cap to the bumper somewhere down hwy 117, the water heater leaked, the co2 monitor goes off even when the camper is sitting idle in my drive. One of the leveler legs threaded rod broke while attempting to level it. The black water tank constantly reads full. This is the worst camper I have ever owned and if I can get rid of it, I will never own another

Overall not a bad camper. The issue I would like to discuss is how to prevent mice from getting in? When they build the RV to put in plumbing, heating etc they oversize the holes and how mice are getting in. As they are building the RV unit it is easy at that stage to apply rodent proof spray foam installation to prevent mice from getting in. I just found another hole they were getting in and it was at the heater unit, had to remove the sofa and heater cover. I would have never known it was there unless I took it apart. I don’t know about anyone else but rodent droppings are disgusting and they can do a lot of internal damage. There is no reason in my opinion that they are not able to correct this issue. Sent the manufacturer the same feedback and waiting for a reply. We pay a lot of money for a new camper and it should be rodent free. I have pictures but I don’t think I am able to post them here.

This is a great travel trailer! For what you pay, this has everything you need. Large kitchen area, which was a must, as I like to cook and the oven bakes beautifully... just put the rack up high. Perfect for couples, as this model has a queen bedroom in front. Rear living room has pull-out sofa. We have pets and they have plenty of room. Tons of storage, big windows, good quality, nice finishes and service has been excellent! It tows beautifully and we towed it all the way from Arizona to Maine. We ran into heavy rain/wind storm in the Mid-West and the underbelly was heavily soaked and peeled back, so we had to remove it in part. It's covered under warranty and made better than new. Holding tanks store a lot and empty easily. The only things I dislike are; the water pump is a little noisy (but that's how it is), the queen mattress is flimsy, so we added a better one as we are full-time camping. And we had to put up a heat-deflector on the side of the stove where the wall is, as it got very hot from cooking. Love the countertops - very durable, but the sink is plastic (as it should be) and accidentally melted a little area from hot pan. Love this trailer and blessed that it is so perfect for us as we build a house, we're staying in it. Unfortunately, we'll have to sell it (probably 7/2021) when the house is finished, as we won't be needing it, so if you want to buy it, email us and we'll send photos. Skowhegan area, Maine dnclewley@q.com

Bought new. We have had 3 rear roof windows replaced and 2 forward windows replaced because of leaks. The rear one is leaking again. Stored in garage over winter. 98% of travel on pavement. Disappointed in the build. Cheaply made. Dealership and manufacturer tossing responsibility for repairs back and forth. It has cost Us lots to fix. Unit has been used 8 to 10 times with one long trip. It does tow well, looks great and has handy features But they do not make up for the fact that the basics aren’t good. It makes an expensive spare bedroom and it has to be covered with a tarp! We will never buy Starcraft/Jayco again.

I bought this Starcraft Launch 17 QB and had no complaints about the unit for the most part. The trailer pulled well and no issues with any appliances or electrical. No leaks or structure issues. I didn’t keep the unit for very long however, it seemed solid. The only main complaint I have is the propane mount could have been more user friendly when exchanging tanks and it could have used larger tires. The floor plan was perfect.

Love the layout of this unit. Several problems with to start off. We only travel on weekends no more than 100 miles round trip. Trim around doors is lifting after one season of use. Water problems; driver side leak at the front of camper. Bedding, pillows and mattress soaked. Still can’t find out why. Everything appears to be sealed and no visible signs of water damage. Leak under bathroom sink. Manufacture problem....a screw hiding hot and cold lines in place has rubbed through the lines. Contacted the service department where RV was bought. Still waiting for a call back. It’s been a month. Contacted Starcraft and was told it’s my problem and not theirs. Recall in the fall of 2019. Waited till spring 2020 to get it looked at. Took over 3 weeks to fix a 30 minute issue.

We bought our Solstice new in 2019. We really like this unit. It is our 4th RV and 1st 5th wheel. It pulls great. We have used it from full hook ups to 2 week long boon docking in the mtns. 2 things I don't really care for is the touch screen control board for everything. We solved that by connecting with it through our cell phones. Also the water connections, valves and leveling controls are in the side storage compartment. I'm a tall guy. I have to bend over to access these things. Would have been nice if they had put a door that opened sideways instead of up. Not a huge deal. We plan on semi-full timing in this thing in a few years. It really seems to be well built so far.

I'm not liking the step up in the tub/shower.I wish they only had a shower.feels to soft.Miss having a sink would give up part of the closet to have sink... No closet rods in the other two closets.so all you can do is stack clothes. Had to flip the bed lifts to get it to stay up. Then discovered the bed pulled away from the wall,the framing screws were to small... Now a problem with the siding that it has buldge in one spot.I know its not from leaking it does not leak..nor can I afford to fix this or fix it on my own..So really check them out.before buying.

We bought the launch new in 2018 and have camped many times with no problems! We love the size for just us two now the kids are gone and recommend it to the empty nesters! Planning many camps with our friends!

Real nice rv. Has lots of extras. I borrowed it and it tows really well. We have a small trailer and need a larger one for the family. Well taken care of. Wish I could buy it but have other expenses. Who ever buys it is getting a great rv.

I brought my Starcraft beginning July 2019 BRAND NEW. We used it for 3 months in 2019 and closed it up until May of 2020. In June 2020 we had no hot water so we replace the CIRCUIT PANEL and now in july our AIR CONDITIONER is not working.. the brand they use is DOMETIC HOT WATER AND AIR CONDITIONER. I would never buy another Starcraft or any other company's who uses DOMETIC. We only USED our camper for 6 months a total of 50 TIMES and I have had 2 issues.

Ultra Lite is the key word. Its so light you don't know your towing a trailer. With added solar panels, dual batteries stay charged and power the trailer with limited metered 120vac except for AC. Dual 40gal propane powers the refrigerator and stove. Overall the Ultra Lite is a highly efficient trailer with very low cost of operation including TV, HD antennas with dozens of free channels depending on location.

Avoid this camper at all cost. It is now July 4th 2020 and the circuit board on my water heater took a crap. Only used this camper 6 times. The repairs will be over 500 dollars. You don't get much for $25,000 dollars.

The RV looked great. I loved the floor plan. It not very heavy and it was easy to tow and park. This is the perfect RV for weekend getaways . This is the perfect RV for a person that has never had an RV .

This has been a very good trailer for us. The only quality issue I had was a slightly bent wall stud and loose wall covering that storage in the outdoor Texas sun/heat did. All other systems have worked well and I am especially glad for all of the upgrade packages that have proved their worth. Towing has been great!

I dont know where to start. Simply put I will neve buy another Starcraft again. The quality is horrible for the price. My unit is only 2 years old and I have my roof leaking hinges/latches come apart, ac unit only blow good air directly under it, air flow through the duck work to front bedroom is almost non-existent. Thermostat is completely useless and is horrible about maintaining set temp. Plumbing came apart twice under sink. Shower walls keep coming unfastened and they will not keep water in the drain basin. Barely any chalking around shower. Trim is nailed then the nails are covered with a similar color putty by someone using a finger. TV/radio antenna is worthless. Wifi extender is a joke and will barely pick up signal 20 feet away from the wifi source. Some Decals have been replaced once and the rest are literally starting to deteriorate to nothing while the new ones are right behind them. The black water tank meter is no longer working and I fully flush more than once every time I use the RV to ensure no debrisis blocking it. Steel wheels are starting to rust. Frame is starting to rust. Oh and the RV is covered while in storage. I have only trailered this unit maybe a 1000 miles total. The counter top and trim on the front of it are starting to separate. The stove will not light with the factory ignite. One of the open front shelving unit is starting to snag with the very little weight of a dish drainer and a box of plastic utensils. The vinyl on the folding coaches is wearing through because the frame of the coaches are rubbing on it when someone sits on them. The fully powered awning is leaking and deteriorating resulting in holes. I'm sure I'm missing something. All of this I brought to my dealer but was told these items are only covered for the first year. So needless to say I'm stuck with this. So as already stated I will not buy another Starcraft unit again and will certainly not be recommending them. One last thing this unit was bought new in 2018. It was a left over 2017. And now I know why it was a left over. Apparently everyone else saw the BS and chose not to listen to the sales guy. So for that I do take some blame.

My experience so far with Starcraft Warranty/Support is terrible. Our story, we bought our camper in September 2018, at the end of the season in ND. May of 2019 we used our camper for the first time on Memorial weekend. I was put into the hospital that following Tuesday for High Risk pregnancy and i did not leave the hospital until Aug 18th, so that would be the only time we used our cmaper, a total of 8 hours of drive time, 1 1/2 hours of that is to and from the dealer. We took it in for a recall in April, and on our way to the dealership I noticed that siding was blown out, we pulled over and it went in a little, we continued to drive and it popped out again. We were told it had a two year warranty at the dealership. It has been at the dealership for over a month and they tell us it that it is out of warranty and that the siding is not considered structural. Obliviously your craftsman ship is horrible. There should be no charge for something your untalented employee put together. The dealer tells us that they charge $149.00 per hour and that it is a 10 hour job, so we would be looking at another $1600 dollars to fix it. It is pretty sad that we had a 1970's statecraft pop up that was in perfect shape and everything worked, we should have kept that. Clearly it is the craftsmanship of your team. You should be ashamed that your quality went down the drain, and that you do not take credit that it was your fault, and not make things right. WE Will Never Buy Your Product Again...