Regency RV reviews

Bought mine a year and a half ago and absolutely love it! Built solid. 32 foot is plenty of space and still easy to drive down the road. Mine has two solar panels already installed. Since I purchased this used and 24 years old the rating for Factory warranty/Support is mute, but it made me put in a rating. Show less

We purchased this up on high recommendations from an individual who had done a lot of research. After purchasing this I discovered that a 90° wall was separating from the outer wall, when standing in the shower it felt like you were going to fall through the shower floor because there was no flooring where they cut out for the drain. The wall issue I have not addressed yet. I discovered two weeks ago that I had a leak the leak was a compartment door because the compartment door is not pushed back against the siding like it should be therefore the sealant kept pulling loose. Rotted the floor and had to replace it along with ceiling the door until I can get it fixed more permanently. Tonight while cleaning up the mess from replacing the portion of bad floor I noticed that the microwave cabinet is separating from the top cabinet. Not sure yet just why this is happening but when I pull the microwave out I'm sure I will see why. Another issue I discovered this evening was the same discoloration on the vinyl at the door that was at the compartment door that had been leaking. I don't know yet if I have a leak there and if I do just where is it at. I really wanted this particular camper in the wife kept trying to steer me away from it and now I know why because it's been a lemon. Show less

We bought our unit and have had a lot of trouble which with what we paid we feel we should not. first the quality is horrible, the drawers fall apart the bedroom slide leaks so bad if it’s going to rain we have to pull the slide in the shower head was put together with the water tube too short which made the rain shower nor work properly, very little to no water coming out the front door won’t lock most of the time our floor in the living area in front of yard couch rotted out mind you this rig has not been out much at all and is stored in a concrete floor garage completely enclosed the windows are fogging up the refrigerator shelves and bins have all had to be replaced because they cracked going down the road the cover on the water heater flies off going down the road the wood wrap on the bed falls off etc etc etc and the crossroads company told us to file under our insurance we got no help from the manufacturer nor the dealer which was explorer USA in Denton texas which is now called blue compass something like that same owner different name, hum makes me wonder if maybe they had too many law sutras with the other name. We are so disappointed in both crossroads redwood and the dealer my advise do not pay as much as we di (over100 thousand) we have friends who have a forest river surveyor which is built 10 times better than our redwood it’s not prettier but better quality My advise to crossroads if your going to build crap then price it there and put warnings out “your rig may fall apart going down the road” Show less

Great RV for the money .Lots of room and storage .Luxury style .The only problem we had was the Coleman heat pump did not cool the best so we added a second unit. Pulls like it isn't even there .I don't even use sway bars . Love the 12volt option on the 10 cu.ft. refridgerater .no longer have to pack coolers. love the king size bed and large bathroom and shower. Show less

We purchased a highland ridge toy hauler in August 2023, First time we took it out the plumbing under the kitchen sink leaked. My husband fixed it, Had it out for a day, The 2nd time we went camping I went to load up the refrigerator with food. It didn't work, My husband found out the battery was bad, hoping to fix the problem he purchased a new battery. ( Mind you the trailer was only a year old at the time. $200.00 for a new battery) The guy at advanced auto said to him this battery is not new, its a 2020 battery, So in other words someone had switched batteries. My husband put the new battery in hoping the fridge would work, IT DIDNT!!! We took it with a few coolers in hand. Long story short, we took our first shower in the camper. Water started pouring under the bathroom sink. Then he went to let out the black and gray water, Water started pouring out under the camper itself. This camper should be considered under the lemon law!!!It has shotty workmanship to say the least. I would NOT recommend a Highland ridge to anyone. Its a 30,000 piece of crap!!! Show less

We purchased this RV 2022 at a dealership in Memphis TN which went bankrupt and they lost the information on our purchase. They couldn't help us on warranty. My husband had more knowledge on trailers than I did. This Trailer very nice at first until the nightmare that this trailer has had it's not worth getting and Steven called it the covid trailer, The manufacturer did a cheap and crappy job putting it together. Having problems with the springs and trucks having cracks and rust. Needing to weld them back together on a very dangerous highway, no help. Now having to replace the truck, sucks. To old and sick to fix it. The adder needs replaced for the bottom part of it where the screws are cracked the metal and lost the bottom part of it. Sewage issues and had to replace the parts, that's nasty. Leaking of air conditioning vents. Replacing the TV because of the TV mount coming unscrewed during transport. So basically, there's a lot to fix and lots of money to spend on this trailer for having it for only 2 years. Can't wait to get rid of it. Show less

For the time we have had this Rv we have enjoyed it. Due to my husband’s health we need to sell it A great Rv for a couple. Has comfortable theater seats that you could actually sleep in if you wanted to. There is a queen size bed in the back. Full side slide behind driver’s seat Easy to drive, no need to tow a vehicle. Great Rv to go cross country with. Has full paint & a fiberglass roof. Just had it detailed - washed & ceramic waxed. Show less

Overall we loved it at first but then the problems started. First we had two blowouts. First one there was no damage . Second one destroyed wheel wells and side of camper . Took to a tire shop and they referred to the manufacturer installed tires as China bombs . Just overall cheap tires. Replaced with 4 new better quality tires and no problem since. Second problem was doors kept coming off tracks . Next we went to install solar display in area where they put sticker only to find once we cut wall open they had installed pvc vent in same area. We also have had several problems with the awnings working when they want . Last major problem is soft spots in living room and master bedroom making it not being able to use. Will have to tear everything out to make repairs. Camper is not worth the money. Show less

Worst camper ever! No where to sit except the dinette, uncomfortable. Bathroom sink is in the main area near the kitchen. Who wants to get ready essentially the kitchen? AC runs non stop, cannot hear the TV. The TV is as soon as you walk in the door, odd placement. And finally, our camper had a soft floor. Tracing the leal, it led to the exterior electrical box, it was not sealed. Water ran off the drip at the top, into the unsealed (oversized) hole under the cabinet and ran under the threshold. Taking the drawer out revealed the oversized hole, extremely large hole and the trash left from construction. Don't fall for the quality control, it is not there. Customer service is almost non existent. Show less

I purchased this RV used in 2021. It was a nice style, and I liked the Retro look. I got the teal/greenish color with the black and white checkered flooring inside. Everything looked great except whoever had it before me must had had something heavy on the bed that fell over when they were towing it because the floor next to the bed below the window was all scraped up and had been curling apart. The dealer made an effort to glue it back down, but I had to put a small rug on top to cover it. After the very first trip where I was parked in the shade, the plastic material on both seats started flaking and coming apart all over the seat and back rest. I had to cover the seats with a blanket while on my trip to keep them from getting worse and getting material all over the floor. After I got home and removed the blankets, they were covered in plastic seat material. Very, very poor quality. Instead of spending a ton of money to have it fixed, I opted for seat covers I got on Amazon. Also, I had attached some Command strips on the wall to hold a couple of pictures because I didn't want to put any holes in the wall. I wanted to change where the pictures hung and when I attempted to remove the Command strips, the wall finish came off with it! Not good! I am going to be taking it out again soon and I'm not crazy about the quality of it now. I can only wonder what will fall apart next. Show less