Keystone Rv Cougar Half-Ton 21RBSWE 21RBSWE reviews

From the first day I purchased this unit I have had nothing but problems.Walls coming apart.Trim falling off everywhere.Locks not working.Handles for draining black and grey tanks falling off. Not just the handles the whole rods.Correct track out of wack with no information about it.Brochure I was given nothing the same to what I purchased.Oven needed to be replaced.Decals falling off and were not put on straight. This unit has been at the dealer for servicing more than I have been able to use it.First month I had it had a leak. Shower door replaced and shower rebuilt. You name it ,it has had that problem. The worst is trying to get in and having it fixed.Sometimes takes a few months. Not very happy. Show less

We like the trailer, but there are some problems. The king size bed is nice but making it is real tough with the steps on the sides and the mattress is trash and had to upgrade. The drawers under the sink slide open every time you hit the brakes and the one screw holding the slides fell out. Added more screws and locks to drawers. The U-shaped dinette is good for two but no one can sit on the inside there is not enough room. To fix this I removed the U shape that way two can sit on each side, also made a new bigger table. The cabinets are cheap and not installed well. The rack on the back was attached with small self tapping screws. One broke off and I never used the rack. Drilled these out and installed 5/16" bolts. Water heater barely stays lit. Propane regulator is to low 6" we. Heater need min of 10.5"wc. Show less

The reason I bought this trailer was for the king bed and floor plan. Our first trip was disastrous the shelving unit for the utensils completely fell apart because of poor design a(2) year old could design a better support structure. The two drawers near the foot of the bed fell apart. Every time you braked the drawers would slide out of their rails causing damage to the drawers. I recently hand washed the trailer only to discovered a stress crack in the fiberglass siding near the edge of a window. For the amount of money we spent on this unit for a so called better quality leaves me to wonder if this was such a good investment. Buyer Beware! Show less