HIGHLAND RIDGE MESA RIDGE LITE reviews

I purchased my 2019 Highland Ridge RV Mesa Ridge Lite MR2802BH brand new from the dealership, and I specifically sought out this floor plan after doing a lot of research. As someone who was actively competing in triathlons and frequently traveling from city to city, I needed something comfortable, practical, and family-friendly. Hotels quickly got expensive and didn’t always offer the flexibility or convenience I needed, this trailer was the perfect solution. What immediately drew me to this model was the floor plan. It has two full-size bunks and a dinette that converts into a bed, which made it ideal for traveling with kids. Everyone had a comfortable place to sleep without feeling cramped. One of my favorite features is the two exterior doors. The main entry and a separate door that leads directly into the bathroom were a game-changer. If you're familiar with the triathlon lifestyle, you know mornings start early with training sessions and prep work. Having that secondary bathroom door meant I could come back and clean up without waking the kids who were still asleep inside. There’s also an outdoor shower, nothing fancy, but incredibly useful. I could rinse off after a run, bike, or swim without dragging sweat and gear through the trailer. Combine that with the outdoor kitchen and mini fridge, and it created a great setup where I didn’t even need to go inside unless I had to. Everything I needed was right there outside. From a towing standpoint, this trailer is considered lightweight. It tows at a dry weight of 5765 lbs and tracks really well. I had no issues hauling it between events or campgrounds. The thermal package also helped maintain a comfortable interior temperature whether we were dealing with summer heat or chilly mornings. Overall, the Mesa Ridge Lite MR2802BH checked every box for me. It’s functional, well-designed, and thoughtfully laid out for anyone who travels with kids or lives a more active, on-the-go lifestyle. Highly recommend it if you’re looking for something versatile, family-friendly, and easy to manage on the road. Show less

Have used this RV for 3.5 years. It is spacious with higher ceilings for taller people. .There have been no problems with this RV and it’s very comfortable to stay in with very low maintenance needed. Plenty of storage throughout the inside and outside. The floor plan is ideal for privacy between the bedroom and family room and functions quite well. Truly a home away from home. Show less

Bought a brand-new Highland Ridge Mesa Ridge 5th wheel 1 year ago. at Camping World San Diego. Black tank handles broke, spongy floor issues persist. Poor quality for the price. Disappointed with durability and craftsmanship in such a short time. Wouldn’t recommend. Show less

We love this RV. Lots of room for the whole family, plenty of storage in the kitchen pantry, residential fridge and excellent living room area. Easy to set up and tow, and over all just a fantastic RV. Defintely would buy another Highland Ridge. Show less

Do not buy a Highland Ridge Lite. They are junk. Thirteen warranty visits in nine months and problems still exist. Dealers don’t care about maintenance, just sales. I’ve been banned from two websites already. Tell the truth and you are attacked. DON’T BUY ONE Show less

The size, floorplan, colors, weight were the attraction. We like the chaise lounge option and not having a table in a "fixed location." We have spent over 65 nights in it and towed over 8,000 miles so far. Adequate storage. Bath & shower are just fine. We replaced the mattress day 1. Has attracted admiration of other campers, but unfortunately we can't recommend it. Functionally, it's been a disaster. Initially heater failed to reach any set temp due to a poorly engineered factory installation (heater itself worked). Neither dealer nor factory had an answer, we ended up re-engineering and correcting the installation ourselves (long story), solved, painfully (months), hence 1 star ratings. Electronic thermostat (controls both AC & Heat) not sensitive enough. Both heat and A/C very noisy, cannot correct. Refrigerator (NorCold) failed twice, first control panel, then cooling unit, awaiting another warranty repair. Ongoing problem from day 1 that has interrupted many outings. No provision for gravity fill of fresh water tank, can't prefill tank (water lost through vent tube) and they don't want you to carry water in tank while towing (claim brackets can't support the weight). This requires a lot of planning as many campgrounds in the west don't have pressurized water readily available. Cheapo bath vent fan, really, to be replaced eventually. Sound bar (inside), speakers (outside) not very good quality sound. TV has worked fine. Shower door fell apart but was repaired on the road. Structurally the unit has remained intact, no leaks. Black aluminum skirting had heat related expansion buckle on right side, several screws lost on both sides. Slide out still works but you have to be careful with movement end points. Show less

worst experience in my life. bought a travel trailer noticed many things wrong. mentioned it to them after they ignored us for a month or longer. then they finally had us bring it in to them in December. been calling, sending emails, no response. then when we call and complain, yes we swore at them it had been 4 months of being ignored, they called us and said it wasn't a good fit because we were rude and we needed to come pick it up and that they still didn't fix anything 4 months later. not one time did the manager call us to see what they could do to make it right with our first purchase. I would love to hear from the owner or director. horrible horrible. Show less

Bought this as our first RV new 5 years ago. It has been a good unit for the most part, but the slide out floor rotted out due to a manufacturing defect. $4500 later we have a new floor and a sour taste towards Highland ridge Show less

I email Highland Ridge on numerus times only have one reply from them over the 4 years I have bought their product, after i bought my RV. I email them on 2/10/23 and I haven't heard back from them. I received a pop up i would heard back from them in 72 hours. As of now, it been close to 100 hour. I am having issue with my led lights inside and i emailed them how to fix the issue. this is a safety concern of some one could getting hurt for imporoper lighting operation. I would not recommend buying an RV from Highland Ridge Customer Service rates 1-10 they would rate 0. Very poor customer service. Returning customers what keep company in business. I am planning on buying another new Fifth wheel this year and it will not be a Highland Ridge Product because they don't take care of their existing customers. Stay away do not buy Hightland Ridge. Show less

We purchased the unit in September of 2021 and over the course of a year we actually had it in our possession for less than 2 months. We had issues with water leaking under the shower, 2 of 3 slides not working (one slide got stuck when we were trying to leave an RV park on our way home and stranded us for hours), the heater didn't work (we were living in it while waiting to move into our new house and got a mobile tech to come out but the cabinet was built around the heater and he couldn't get it out to fix it), the water pump wouldn't work, the flooring was bubbling up, the seals on the slides were bad and light could be seen around all of them. After the unit was at the dealer from November 2021 to August 2022, I contacted the manufacturer. They said that they would come and pick it up and take to the factory to fix the slide out that the dealer hadn't been able to. They also said that they would reimburse the cost of the mobile tech that couldn't fix the heater and would extend the warranty for 90 days. After getting the unit back after the warranty had expired, they didn't plug in one of the recliners, there was antifreeze sprayed all over inside the unit which appears to have come from the sink, the bathroom counter laminate is coming off and the water pump wasn't working. They now say that they will only cover warranty items that were identified before the warranty period expired, and won't reimburse me for the mobile service tech because the warranty doesn't cover diagnosis. I was able to diagnose the pump, it was filled with plastic shavings that were sucked up from the fresh water tank but to plug in the recliner, I have to remove both of them and I guess I am on the hook for replacing the bathroom counter material. The manufacturer of the unit in Jayco and in the future I will never purchase another Jayco product and would advise anyone who asks to avoid them. Pros - It tows well and has a good floor plan Cons - Most systems don't work and the quality of work is terrible Show less