Grand Design RV Companypage=2 Cargo Trailer reviews

This was our first RV. After we took our first trip, brought it back home. The jack broke when we tried to put the leg out on the bed. The leg broke brand new. The tire has a bubble on it. Not safe to drive. The air conditioner is so loud you can’t talk to each other. You can’t hear the TV and when it rains, the blower stops working and it starts banging. We’ve only had this RV for six weeks for a first time our veer this is a horrible experience and if I could get rid of this thing and take it back, I would gladly do it very unhappy, very unhappy that the salesman told us nothing about how loud the air conditioners are , we told him we have never owned an RV. We feel like we got a lemon. Show less

This camper is perfect for the two of us and occasionally our two grandkids. Our schedule only allows us to camp three to four weeks a year, spread out throughout the camping season. The 2024 247BH is a great weekend camper. We needed a trailer that we could pull with our 1/2 ton Titan and so far it has been a good combination rolling up and down the east coast. Our only complaint is we would have preferred an outside access door to the under bed storage in the rear but that was not a deal breaker for us. Show less

Pro's Nice layout, easy loading, decent kitchen for a toy hauler and exceptional bathroom. Euro chairs are comfy and nice window coverage. Patio option is a nice extra. Another big pro is the large 90 gal fresh water tank. Cons: cheap door latch/lock handle(plastic) broke on first trip, couldn't latch door from inside. black tank flush did not work due to kink in the flex pipe which was obviously done on purpose during install because the flex pipe used was too short to connect without kinking it. Despite going to Goodyear Endurance on other models years ago, this toy hauler has Westlake tires. So GD decided to cut corners in safety(Tires) and security(Door latch) IMO. Water pump and winterization bypass switch are not easily accessible. One arm blind access, not under sink like most. Murphy bed with metal benches is too heavy and should have hydraulic assist, the concept of the fold down benches sounds good in theory but not practical in practice so I removed them entirely. Show less

We must have looked at dozens of RV trailers before purchasing the Intech Sol Eclipse Rover. The only disappointment is that most of the cabinet trim is literally falling off the cabinet bottoms and sides. Our RV was used twice and stored in a covered storage. I was shocked when i found the trim laying everywhere. The worst wasn’t that apparently bad glue was used , after contacting the dealer AND eventually Intech neither would stand by their product or even provide info on what glue to use. Very disappointed in their warranty and customer service. Trim should not peel off in one year especially when we kept the trailer immaculate and in covered storage. Intech even admitted they’d had many complaints about this issue 🙁 Show less

Overall superb. Very practical, love the 2 doors. Good quality. - Only issue is compatibility reverse camera and truck .... very hard to get a signal. - Sliding doors are good, but some guides a little flimsy. Love the bathroom. Love to have a separate bedroom. storage is adequate, I wish we had a little more. Show less

While on our 2nd trip with trailer, we noticed a crease in the vinyl floor in front of the fridge. There is an 18" -+ noticable valley in floor. Looks like an obvious flaw in the underlayment. After months of communication with Grand Design, there only solution is to patch the floor. In a high traffic area this would not last and hurt resale value. Also, the drawers by the front door wobbled and banged up against the door frame. This I fixed with heavy duty Blum sliders that had no side to side play. Grand Design does not back their product, we'll never buy their product again. Show less

Owned this camper since October 2024 and use it at least once a month from Feb - Nov. Over all quality of frame and camper itself is outstanding. Everything else is One-star. All components seem very cheap and the installation of them is comparable to a two year old putting an adult jigsaw puzzle together. Nothing is installed, square or attached properly. Counters are bubbled an warped. Plumbing under the kitchen sink is crooked and not connected properly. Drawers and cabinets are low quality with slides falling off, The mount for the camera on the back of the camper is crocked with screws put in at angles then smeared with excessive silicone to hold everything on place. Sliding doors to bedroom fell off after three trips. recliners screwed to the floor 2 inches from the wall on one side 5-1/2 inches from the wall on the other side. Purchased at Blue Compass and the service manger told me he has campers worth $150,000 - 250,000 he is working one he doesn't have time for my cheap camper. Told us he would never own a camper his idea of vacation is as far from camping as he can get. Awning snapped off where it connects to the arm and Blue Compass has been dragging their feet getting it repaired. Ordering $1400.00 arms so I can repair it myself. Starting to review campers of better quality to replace our Gran Design with in three years. I hope Blue Compass hasn't taken over all camper sales. Grand design has called me five times about a recall they want repaired. Blue Compass denies there is a recall. Tried to put me in the middle of the argument, I refuse their calls now. Basically. I am very disappointed with the purchase of a Grand Design. Show less

You’ll have to get a roof within the first few years. Have a 2023 and it hasn’t even been 3 years yet and a whole roof replacement. Now I’m gonna have to replace the slide roof. Not to mention all the plentiful self repairs I have to make every trip since day one. Folks due your selves a favor and stay away. The news on the street is it’s called Grand Decline for a reason. Scary. Gonna be out another 2-3,000 next month when my Tech moves a 2024 GRAND Decline out for its roof to so my slide roof. Already 10,000 in the whole. Paid for what I thought was quality and got junk. Show less

Bought a 2025 stratus venture 261vrb from great American tv in defuniak springs Florida. Went on a 4 month trip around the USA Overall not many issues. One issue was the 20 amp gfci bkr that fed the outlets for where the washer and dryer would plug in 120vac was wired incorrectly at the factory. As soon as u plugged anything in the bkr would trip free. Took the dealership some time to troubleshoot this issue and wire the bkr correctly. Second issue was the reception wiring for cable/antanne broke after 2 months. Dealership troubleshot and found numerous loose connections and a bad splitter. Third issue was electric fireplace broke after 3 months. Dealership replaced it. 4th issue was the slide out stove fell off its sliders after 3 uses. Dealership fixed 5th issue was the blinds by the couch and dining table had the lower piece come off. Dealership fixed these. Last issue was the shower head was clogged with piping debris from installation. Had to clean out bits of plastic plumbing pipe to get decent water flow. It took a month to get warranty work approved. And another month to get parts. Show less

I am extremely disappointed with my experience with Grand Design. For more than a year, I have dealt with repeated issues and defects with my trailer, many of which have made the unit completely unusable. Despite multiple attempts to seek support and a resolution, the process has been slow, frustrating, and has required constant follow-up on my part. My RV has spent months in storage because it cannot be safely or reliably used, yet I have continued to incur monthly loan payments, insurance costs, storage fees, and additional travel expenses due to breakdowns and mechanical failures. In total, the financial loss and lost use have been significant. Several major issues have occurred, including but not limited to: Electrical malfunctions that remain unresolved Axle and suspension concerns Flooring and wall problems Hot water heater failures Multiple campground disruptions due to malfunctioning components Despite all of this, Grand Design has repeatedly refused to consider a full refund—even though the situation was escalated to management back in April 2025, and a refund was initially discussed as a potential solution. Instead, I was offered a monetary amount that does not come close to covering the actual costs, time lost, or frustration experienced over the past year. The compensation offered feels dismissive considering the long-term impact of these ongoing issues. Additionally, communication has been inconsistent, and I have often been left waiting days for responses on matters that should be treated urgently. Grand Design markets itself as a company that “stands behind its product,” but my experience has not reflected that promise. After more than a year of unresolved problems, excessive repair needs, and thousands of dollars lost, I cannot recommend Grand Design to anyone looking for a reliable RV or a company that takes accountability for its product failures. I hope this review encourages more transparency, better customer support, and a higher standard of responsibility for those who invest significant money into these units with the expectation of quality and reliability. Show less