** WORST RV PURCHASE EVER ** This is my 3rd RV, (2 from McClains And now this Forest River Sabre from Fun Town). I purchased this Supposed state of the art fifth wheel unit with the side patio at the cowboy stadium event back in April 2025. This unit was the number one hit at our first RV outings...read more
** WORST RV PURCHASE EVER ** This is my 3rd RV, (2 from McClains And now this Forest River Sabre from Fun Town). I purchased this Supposed state of the art fifth wheel unit with the side patio at the cowboy stadium event back in April 2025. This unit was the number one hit at our first RV outings with several of our camping groups. In 12 calendar months, we have only been able to use this unit three times. After each outing with the unit, there were problems and issues with the unit and after all three outings, we would IMMEDIATELY take the unit back to fun town RV in Cleburne, Texas. With the first & 2nd Repairs in April 2025, it took approximately four months for all repairs to eventually be completed, (To be fair, they did allow me to come pick the unit up for a weekend event we had previously scheduled, and I immediately brought it back for the repairs to be completed). Those repairs were eventually completed August 9, 2025. We made our third trip in the trailer, to Galveston, Texas the last week of December, 2025 and departed the RV park January 6th 2026, where we immediately drove from Galveston, Texas to Cleburne Texas to drop the unit off because of, once again, breakdowns and issues with the unit. The unit had several issues, but, the main primary issue was a defective black tank that needed to be replaced. With this issue and all the previous issues where it took them so long to repair, the fun town dealership kept encouraging me to reach out to Forest River so that I, the customer, could have them speed up the approval process and the sending out of the parts process because, fun town said that’s what they were waiting on. I was basically put in the middle and forced to try and be my own advocate & facilitator to get my RV unit repaired between fun town and Forest River. As of today, April 16, 2026, my unit is still at the fun town dealership. They did receive the black tank two weeks ago, but, it still has not been installed. I was initially told, several months ago, that when the tank comes in, I would be made priority and they would rush my unit in to get it fixed and that it should only take about five hours. I contacted the service manager yesterday, Andrew Allegra, and he advised my unit has been in the shop for eight days, but that, he could not understand why it has not been completed yet. He advised me that he would get on it today and he apologized about the delay and he advised that he will check into the reason why it has taken so long. With my unit being in the shop for so long, my one year Unlimited warranty ran out last week. Fun town advise that I should reach out to Forest River to see about them extending my warranty since my trailer has been in the shop for OVER six months of the 12 months, I have owned it. I just contacted Forest, Rive, owners relation department, and spoke with a representative there by the name of Miss Randy. I advise her of the situation and am requesting an additional six months of unlimited warranty for my unit since I have only used it three times and it has been in the shop for over six months of the 12. She advised me that she will speak with her boss today and call me back with an answer. With this last repair where the unit was dropped off January 6, 2026, these last 3 months has been so frustrating and inconvenient. We have missed so many camping outings, holiday outings, etc. because the unit that I am paying for, is not available to me. I have made 3 trailer payments, I have made 3 RV storage unit Payments, I have paid insurance for 3 months, but, I have not had any use of this unit. Unfortunately, I am locked in, contractually, to this unit until I pay it off. However, I will never buy again, nor would I ever recommend again to anyone that they purchase a RV unit from Fun town and also Forest River. Both companies are so unaccommodating when it comes to taking care of the customer post purchase. What we are told and promised pre-purchase, does not match the care we will get post purchase. I feel scammed and duped!!!!😤😤😤
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