East to West reviews

We purchased our Entrada 2950OK at a show. I will say 1st. General Rv has been pretty good. Its Forest River and their Warranty process that is terrible. The show unit was sold but they would deliver an exact same one to us from another store. It came in and didn't have all the items ( solar hookup and many flaws. The couch backs are inches off difference in height. The cabinet doors poorly constructed and the mattress was downgraded substantially than show model. They switched the mattress and bent the slider window frame. After trying to fix it they bent it even more to where it wouldnt open. While waiting for parts we took it on our preplanned 1st trip. Within 10 days there were depressions on the mattress where our rearends were. Also found out after 1000 miles of trying to set up the SiriusXM that the parts were not installed. So we got home and took it back and they begrudgingly ordered SiriusXM parts added the solar port and fixed the doors. We are still going back and forth about about the couch and bed. We took it on trip while waiting for parts. Found the back AC unit doesnt cool and a few USB ports didnt work. Its been back in shop since August 5th and its now Oct 10th and they are still wanting more diagnostics on AC even though the Compressor is not working. Still fighting over the couch. They want pictures of tag and back but say the pictures aren't good enough. The bed they say we dont have proof that its not the same type mattress that was at the show. After 2 back surgeries and laying on the show model for a long time and checking it out. It was a thicker interspring mattress. They also said ok we will get you another one. They sent the same one just a different color. I told them i wouldnt accept it and not to install it and they did anyway. We spent alot of $ down along with making payments feel like this is the worst company to have purchased from. Forest River does not stand behind their product and workmanship. If this was a regular vehicle it would have been Lemon Lawed. They've had it at the shop more than we have... Forest Rivers warranty is worth nothing. The quality of their work and materials after really seeing it is sub par. Be very careful when looking. We will never buy from them again! Show less

This RV has been a liability since purchased. Multiple repairs under the warranty and now needs major repairs just post warranty. Forest River couldn't care less. The door to the motorhome section constantly jams and can only be opened by going in through the cab. Both the generator land the propane system failed. Show less

Well where to start. My rv spent more time in the shop in the first year then in my driveway or on a campsite. The quailty there is none this unit must have been put together by first graders. Who ever did the wiring did not know you need to crimp the wires in place. Plumbers or who ever did the water lines did not know that the hose clamps go over the male end of the pipe and not just the female end. The customer service manager is just as bad as the no experience workers in the factory. There moto is we do not make phone calls. I do not know how this company is still in buisness. Show less

⭐☆☆☆☆ “10 Months of Ownership – Not a Single Night Camping” The East to West Entrada has been an absolute disappointment due to terrible craftsmanship and quality control. In the first 10 months of ownership, we haven’t spent a single night camping because of constant failures: A/C failures – one failed the first day, and both had to be replaced again within 10 months. Water heater failure. Slide leaks water during rain. Jack not installed correctly, causing damage. Vehicle arrived out of alignment. Airbag warning lights repeatedly coming on. Faucet failed early on. Tire Pressure Monitoring System failure. Shower doors sealed so poorly they looked 10 years old on a “brand new” unit. This RV has spent more time in service than in our driveway. If you’re considering an Entrada, be prepared for constant repairs, long delays, and no camping trips in your “new” RV. Show less

They use toothpicks to hold the screws in for the dining room table and all a holes in the bracket I called the company and she said nothing I can do about it. I didn’t build it. She said there is no way for me to get a hold of anybody from the company that built the altar and here I thought that was the best Camper boy was I wrong toothpicks and wood glue. Show less

So this 2024 east to west della Terra has been horrible it was look like a team of elementary school kids put it together and we didn't have a lot of time to check it out we figured the RV center done a thorough check of it before they sold it to us never again I will go through with a fine-tooth comb before everybody a camper again but the east to west deleterra has been in the shop for almost as long as we've had it and still have problems The warranty's out now Show less

We received a followup from Grace Newman, Owner Relations Manager of EAST TO WEST manufacturing wrt to the grey water tanks from the shower and the bathroom sink draining into the black water tank which means that the black water tank needs to be emptied daily instead of weekly with any other trailer. Hence you can't camp in a provincial park or honey bee service park without sewer hook up unless you want to not use your bathroom at all. The bathroom was the sell of this trailer to us and no one at the dealership or nowhere in the write up of this trailer did it state that the grey water, except for the kitchen sink, drains into the black waste tank. The P traps also don't work well enough to stop the sewage smell from the black tank from coming up in the bathroom. Here is Grace's response: " Grace Newman 5:41 AM (6 hours ago) to me Good morning, While we understand it is inconvenient to have to empty out the black tank more frequently, this is not a manufacturing defect as it is per design. Again, if you would like to have the plumbing changed, you may, however it will not be covered by us." I DON'T RECOMMEND EAST TO WEST TRAILERS FOR ANYONE WHO IS LOOKING TO BUY ONE. THIS IS MY FIFTH TRAILER AND I HAVE NEVER DEALT WITH A BOUGHT IT NOW ITS YOUR PROBLEM MANUFACTURER NOR WITH SUCH DISREGARD AFTER PAYING OVER $36000 FOR THIS TRAILER. IT IS CRAP, LITERALLY BECAUSE THE BLACK WATER TANK IS ALL THIS TRAILER HAS AND IT IS NOT BIG ENOUGH TO DEAL WITH BLACK AND GREY WATER. YOU HAVE TO USE THE TRAILER AT A FULL SITE SERVICE ONLY THAT ENABLES YOU TO DUMP IT DAILY OR TWICE DAILY. POOR/SHODDY MANUFACTURING, POOR DESIGN, POOR QUALITY, BUT MOST IMPORTANTLY EAST TO WEST PUTS THEIR SHODDY DESIGN PROBLEMS ONTO THE CUSTOMER SO EAST TO WEST IS POOR CUSTOMER SERVICE. Show less

🚨Warning: Major Design Flaws & Zero Accountability from East to West RV re Della Terra 220RBLE🚨 A Useless Plumbing System That Ruins Travel: When purchasing the East to West Della Terra, I expected quality and functionality for its price over $36000. Instead, I discovered a serious plumbing flaw that makes this trailer nearly impossible to use outside of full hookup campsites. Here’s the fundamental problem: # The shower and bathroom sink drain into the black tank instead of the grey tank. # Only the kitchen sink is connected to the grey tank. # This means the black tank fills daily—even with just two occupants—forcing frequent, inconvenient dumps. # The bathroom smells constantly because the plumbing traps don’t stop odors from escaping. # You must run the kitchen sink for an hour just to get enough water in the grey tank to flush the sewer hose properly. 🔴 If you're planning to camp anywhere without a sewer connection, forget it—this trailer IS a complete logistical nightmare. Deceptive Sales Practices & Zero Transparency: At no point during the purchasing process was I informed of this plumbing setup. Had I known, I would have never purchased this trailer. My previous Wilderness RV had a standard plumbing layout that allowed us to camp for an entire week without worrying about tanks filling too quickly. When I reached out to East to West RV, hoping for a resolution, their OWNER/RELATIONS MANAGER EAST TO WEST, GRACE NEWMAN, sent this DISMISSIVE RESPONSE: "Good morning, The unit is plumbed this way per design as it allows for the specific layout of the unit to be achieved. If you would like to have the plumbing changed, you may, however, it will not be covered by us as this is not a defect." Not only did they refuse to acknowledge the issue, but they also ignored my follow-up email, in which I explained how this plumbing setup makes the trailer functionally useless for many RV travelers. East to West RV Does NOT Stand Behind Its Products This trailer cost over $36,000, yet East to West is washing their hands of responsibility. Their lack of customer service, poor design choices, and refusal to fix a critical usability issue that EAST TO WEST CARES about PROFIT than QUALITY or CUSTOMER SATISFACTION. ✅ If you’re considering an East to West RV, DON’T BUY ONE. ✅ Ask detailed questions before purchasing ANY trailer—especially about plumbing. ✅ East to West does NOT stand behind their product, so don’t expect any help if you run into issues. If you're looking for an RV that is actually usable in real-world camping situations, look elsewhere—because THIS MANUFACTURER, EAST TO WEST DOESN'T TAKE RESPONSIBILITY for THEIR BAD DESIGN CHOICES DONE TO MAKE THEM PROFITS AND IS A WASTE OF YOUR GOOD MONEY. 🚐⚠ Show less

I will never recommend this dealer. We took our new unit out for the 1st time. The mirror in the master was already detached from the frame. They installed my new washer, & it leaks. They (Mark), said they are not responsible?? When my new washing machine was working prior to this dealer getting ahold of it & transferring to my new Blackthorn. Just another scammer. This is discussing at best. I’m a disabled senior citizen, & get threaten this way? Show less

Lots of storage in all rooms. We added more shelves in kitchen cupboards. Love the layout of the kitchen. Plenty golf counter space makes it nice for preparing meals inside, however we bring a table to set up outside to do most of our work, prepare being outside when camping. A lot of exterior storage space as well. Fits folding chairs, outdoor rug, cook stove, games, fishing equipment and more. Features exterior kitchen as well. Love having a refrigerator outside so it's not necessary to keep going in and out, helps keep flys out! Show less