RV Type
Make and model
Floorplan
Year
Cruiser Essence E-28DB reviews
Liveability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0
Reviews
Stars Refinement
1 ratings and reviews
Voted most helpful review
Ronald Brunner
South Carolina, USA
Reviewed on March 15, 2026
RV reviewed
2022 Phoenix Cruiser E-450 2351D

2.2
I keep reading reviews how this MotorHome was quality built. I bought it used at 4,000 miles on 2024 .For the first year the fan closure in the bathroom did not close. The exhaust valve on the hot water heater was defective. The fresh water valve needed replacement. The reclining chair foot wire...read more
I keep reading reviews how this MotorHome was quality built. I bought it used at 4,000 miles on 2024 .For the first year the fan closure in the bathroom did not close. The exhaust valve on the hot water heater was defective. The fresh water valve needed replacement. The reclining chair foot wire broke. The cabinet door in the bathroom and upfront passenger side needed new hinges. Need a new battery after first camping trip. Many of these items were covered by extended warranty plus a co-payment. The major concern happen on my birthday week camping at Cherokee ,North Carolina May 26,2025. I plugged the electrical cord in shore power. No electricity. I took it to my to My RV Coastal Center in Ravenel ,SC. It took 26 hours at $199.00 per hour to isolate the electrical problem created by Phoenix Cruiser builders. Pictures were taken . The fuse box had two circuit breakers mislabel plus the wiring run along the slide out side kept rubbing until it shorted the whole system. A letter was written to the factory but it did not receive a answer. The investigation by the extended warranty Good Sam's agreed with the hours taken to find the problem but they only paid for 4 hours. The RV Center has offered to supply the pictures for documentation . The warranty company and factory has not answered my letter as of today March 16, 2026.
Livability
2.0
Overall quality
2.0
Floorplan
2.0
Driving/towing
4.0
Factory warranty/support
1.0
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