Black Series Camper HQ Series HQ21 reviews

Camper in incredible!! Stay FAR away from Blackseries, if you would like a company to honor a warranty on the camper. Their warranty department is LITERALLY the worse WARRANTY department ever and it says a lot about a company. BUYER BEWARE!!! I wish I read this review before I bought one!! Show less

The large windows that open wide to let the fresh air flow through and the panoramic views around the dining table sold us on the model. It has a full slide out, out door kitchen and a bed room and a full bathroom that has a bigger shower than our home shower. The fact that you can take it off road with Independent suspension to camp surrounded by nature makes this trailer our favorite ride yet. Show less

2021 hq21. We've had many travel trailers and a class a. We enjoy being off grid, this is the perfect camper for that. Rugged suspension, but beautiful interior finishes. A few quirks to work out, the warranty dept is doing better to address all issues. As long as we're boondocking we'll never go back to a normal trailer. Biggest con is it isn't 4 seasons. We love our black series and the price point makes it doable for many more! Show less

HQ-21, Flagship of the fleet of “off road”caravans from Australia. Although massively large and requiring a 3/4 ton beast to pull it, the trailer will handle more than most 4x4 trucks will dare. With a suspension setup and six heavy 16” truck tyres that would humble most military vehicles, yet it is manageable on the highway. Lots of ground clearance, skid plates, a full 2x6 frame that has welded gussets, and even extraction points on the rear that are rated for over 10,000 lbs. Trailer is designed for off grid use with solar and 400amp hr of batteries, general and drinking water tanks, triple filters, grey and black tanks. Lots of large European windows and roof vents for ventilation, making it feel like a much larger trailer. The interior rival’s airstreams with a very useful layout, wife was sold on the well thought out bathroom/sink/shower/dressing room arrangement! We seem to be quite popular at regular ‘pull in’ camp parks, getting lots of lookers and conversationalists. Black Series company had some growing pains getting into the USA market, but has regrouped and making a real effort to become a player, backing up their products. For the money, this is a fantastic base for a rugged camper that will hold its own with the six figure customs. Show less

We are long time campers and have had many travel trailers and a class a. We grew weary of campgrounds and found ourselves loving to get away and enjoy nature. We spotted a black series on the road and were intrigued. Fast forward and we're the ecstatic owners of a 2021 hq21. Love the Floorplan, solar capacity, water capacity and storage tank capacity. 2 of us can easily go 7 days with this water supply and black tank storage.... more if we really conserve. The price point is more than reasonable when you look at other off road campers! Wow, pricey and imo you don't get much more. With any camper there are always nuances to address but black series has made huge strides in their customer service! Very responsive and pleasant. We have ZERO regrets on this purchase and couldn't be happier! Love the experience and where this machine takes us! Show less

I’ve had this unit for 3 months now and it’s gone or the shop for a few minor issues. Son bumped or opened the dometic fridge door incorrectly and broke the handle but it was covered under the warranty. Some of the seams where panels meet and where caulking is used is cracking but not a big deal.I think it’s a little expected with my off road use. The shower door screw at the bottom came undone and caused some issues but it just needed a larger screw to keep the frame together. One cabinet hinge is a little loose and needs some adjusting but that’s also expected. The batteries on the wireless switches caused the u to to jot power up so ensure you keep extra 27a batteries handy. The primary structure is very stout I just wished the drains were not in the rear where we have to be careful about departure angles while off road. Show less

TRAILER DOES NOT HAVE AN OPERATION MANUAL OR SERVICE REPAIR MANUAL. WHEN OUT IN BACK COUNTRY NO WAY TO FIX SIMPLE THINGS, LIKE REPLACING L IGHT BATTERES WHICH ARE BLUE TOOTH.NO SUPPORT FROM MANUFACTURE. RV SALES CENTERS HAVE NO REPAIR TECH TO HELP WITH REPAIR. Show less

Good looking unit. Inferior quality. Shower doesn’t extend properly, no one tested water connections at factory so city water leaked inside of unit, cabinetry cracked everywhere some cabinets wouldn’t close. This unit was assembled by little to no skill labor or was a “factory training item” . Once I finally got BS to take the unit to CA for a “three week” repair according to them in October they still have it. While they say they’ve had all kinds of issues, one thing they haven’t run out of is lame excuses. Do they even care over at BS? Half my warranty is used up on this ramp queen decorating a back lot in City of Industry, CA. I bought this camper to camp in and and not to be in some sort of $65000 hostage situation. Show less

We've owned this trailer for about a year, and I can tell you with no hesitation that you get what you pay for! The quality, reliability and comfort this trailer offers is just spectacular! Whether for a long day at the beach, campground party with friends or boondocking on BLM and Forest Service land this trailer gets it done! High quality, heavy duty, ready for whatever you throw at it - all while being super luxurious and comfortable! Show less

Don't waste your money. There are some good features that no one else can compete with. But for the amount of money you will spend on the unit upfront you expect the basic things to work properly. They won't. And then you will spend a lot of money and a lot of time waiting for parts while the rig sits waiting to be fixed. Some minor things didn't work right off the lot. To be expected. Like speakers not wired properly. One light shorting out. Skin peeling off door and shower, Etc. Other things failed within weeks of use. The Aircon for one. A major one. While I was working on a wildfire and staying in the camper. The mini fridge. Another major one. A ten mile an hour gust and the awning came down. It's a cool looking rig that had a lot of potential. But I say. Save your money. Buy some thing else. Put the rest in a savings account and buy a new one when you wear that one out. Dealer I bought it from gave no support basically saying take it up with black series. Show less