Alliance RVpage=2page=2page=2page=2page=2page=2page=2page=2page=2page=2 reviews

Hello, I am a proud owner of a beautiful paradigm. However not happy with the warranty department. I bought my unit in December 2025 out of Odessa TX. When they delivered our unit, they didn't pull out the awnings. We didn't think nothing of it. We went on with our trip which is to Tennessee where my husband is working for a bit. At that time, it was winter. So, we didn't use them. However, there was a nice day so we would put them out. Everything was great until we brought the big one in and it broke on one end and I was stuck in the house and my husband had to go get a guy to help put it on top of the slide out. Until we found mobile tech. Because we can't get back to the dealer for a while due to the husband staying in it while working. So, the tech came out and put an idle arm on and brought it out, but it did damage to the awing. The tech said he didn't want to get in to all that. So, I have located another mobile tech that actually files the warranty work. So, I called said lady back to let her know what I had. She said you needed to send photos and a description of what is happening. I said Well I am new to ALLIANCE I have only owned forest river and keystone. They did things differently than alliance. The tech always came out, took pictures and explained what needed done and submitted it to warranty. I just had some work done and she said because I didn't send back broken parts or took a picture I don't get all of my money back. So, I feel that I am not trusted as a customer When I talk to her, she makes me feel like I am stupid. I would not make these repairs up. I just want my stuff fixed as it should be it's a new unit. She also went on in our conversation to tell me that's not what the email said, and I said yes ma'am that is what I read, so, I pulled it up and read it. She also let me know 99% of the awing are weather related. I said we didn't have any wind or rain. This literally was our first time opening them. Also, she told me she was not going to argue with me. I said argue I am not arguing I am a customer just wanting my unit fixed after my purchase. That is one of the reasons we bought an alliance. We read that the service and warranty department was top notch. I haven't had very good luck so far with this department. She also let me know that she has been there for 5 years, and they must trust her to do her job, or she wouldn't be there in her position. There are just a few things that she said to me that I feel is very unprofessional. Like bragging on herself and disregarding my concerns. I just wanted my warranty work done without a big hassle or money out of our pockets. This is my 5th unit to purchase and by far the worst experience with factory warranty. I haven't done my review yet, but I will do that soon. Thank you, Shellie hicks Show less

We are full timers and our Valor 44v14 is our fourth trailer, and by far the worst so far. We bought this trailer because we fell in love with the floor plan and loved the large garage since we have two small children. The day we brought it home it has been problem after problem and it hasn't even been two weeks. We already have had to file a warranty claim for a list of problems that need to be fixed. It seems this trailer was just thrown together cheaply. Paint is already coming off, trim is detaching, the backsplash in the kitchen isn't secured, none of the blinds are installed correctly, the bed came broken, the roof had bubbles in it, slides aren't working. We realized the bathroom doors don't have magnets to close or locks; the doors aren't installed straight so you have a huge gap, it looks awful and can't be fixed unless we get all new doors. Not to mention the barn doors are awful, I have no idea why they moved away from pocket doors. If you're considering buying an Alliance, you need to do your research, be handy at fixing problems all the time or don't buy one. Show less

We have an issue with the entertainment/pantry door. I contacted Alliance the morning of the 2nd and within an hour or so they got back to me and assigned a service rep. I sent pictures and a video of the problem. By the next day they contacted me with approval for a mobile tech. I told her that we already had an appointment with a local RV repair company to upgrade our pin box and she approved them to make the repairs. FYI, while talking to our local shop, they commented that they early see Alliance products except for regular maintenance, they are solid products. We love our 310RL! Show less

We really like our Alliance Valor 5th wheel toy-hauler! We would definitely recommend looking into this manufacturer, make and model. We like the layout, as it is user friendly and well thought out. We have owned our Valor for 3 years now and have only had one major complaint… the Schwintek gears on the fireplace slide. We contacted Alliance and it was repaired by the manufacturer’s service team even though it was a component they didn’t manufacture. A BIG shout out to the service team - You guys are AWESOME! We won’t buy another camper unless it is an Alliance - the campers and service from the manufacturer and the “FamAlly” that come with this brand is outstanding! Finding a good dealership is a key component to owning any RV! Show less

Would purchase another without hesitation. Love the floor plan, design overall. Happy with all things interior and yes, things need to be tightened after a long, bumpy road trip - nothing that isn’t normal or to be expected. Recent experience with Leslie in service was exceptional. Valor-e had a needed repair that the factory did and covered. They made sure our rig was in top condition before we left. Show less

This is the absolute best Fifth Wheel we have ever owned. It is very spacious even at 34 feet long, and compared to our former 42 ft., it tows like a dream. Loaded with many upgrades like 5.5 Onan generator, 3 A/Cs that tolerate even the Fl summer heat. G614 Goodyear tires including the spare. Winegard 1000 gateway router connecting to the 360+ Wi-Fi/antenna system. New Dexter brakes and backing plates. This coach is a step above all others on the market. Show less

There is a lot of RV manufacturers out there. I have owned a couple different manufacturers. I purchased a Alliance RV and would never consider even looking at another manufacture. ALLIANCE RV takes care of their customers over and beyond what they even should do. We did have to take it back to the factory not only did they fix something outside of the warranty. They also fixed everything else they saw that was wrong with it. Thank you ALLIANCE RV. We are loyal customers forever. Show less

We had a problem with a crack under our bedroom slide that we tried to get repaired at a dealership twice only to have the crack come back within a couple trips. We took it to the Alliance factory and that was the best decision we ever made. The service manager Tim and the team took such good care of us and the repair was high quality and looks great. We love our Valor! Show less

This is a response to Justing from BC. If you would have done a little research on the manufacturers website prior to purchase you would have found that they rate this camper to be an extended season camper but not a 4-season camper which is why you are having difficulty in freezing weather. If you salesperson told you it was a 4-season camper that is an issue with the dealership not the manufacturer. Also, you say you are a big guy but purchased from the Delta Ultralite light which is 3 inches shorter than the Delta line and 6 inches shorter than other lines. Simply standing in the shower and laying on the bed would have given you the information needed to determine if the shower and bed were large enough for you. Also, the bed is a standard 60" x 80" queen bed so unless you were going for a king size bed the length is normal for a queen. Show less

This RV is literally a tiny home on wheels. The large kitchen is equipped with residential appliances and the shower is larger than most homes. A walk-in closet provides all the space you would need including washer/dryer hookups. You can live comfortably year round or park it somewhere for a weekend luxury getaway. Show less