2024page=2page=2page=2 Coach House RV reviews

This Class B is the best configuration out. Compared to any other class be it is the best layout. Full bathroom with full shower is amazing! Most comfortable bed compared to Airstream and others. And the finish out is top quality. Hinges doors, Carpet. Everything is top quality. Show less

I purchased the coach in southern Texas this February. Drove down from NE Ohio in my Prius. Rented a U-Haul trailer in Del Rio, loaded the Prius and drove the RV back with the Prius on the car hauler in tow. The Chevrolet 3500 chassis with 6.6L gas & 6 speed transmission got 10.3 mpg all the way back. Towed great. Regarding the coach, I had a few minor issues that resulted in my visit to Thor's repair facility in Wakarusa, IN. It appears several were caused by an authorized realer in NM (or TX) during a minor repair intervention. A couple of other cosmetic issues created by the previous owner, a couple of minor issues from the factory and one electrical issue that prevented the coach battery from charging while driving. I can't be more pleased with the folks at Thor in Wakarusa, IN. The early June warranty appointment at their factory repair facility with the Chateau 22E far exceeded my expectations. Not only did all the important issues on my list get resolved, but they also found a couple I had missed and even generously took care of a few items created by the Chateau's previous owner. My sincere thanks to Warranty Administrator Leslie, Service Repair Tech Tim, Service Supervisor Ed and Service Coordinator Jennifer. You were all professional and thorough. As I previously indicated, you more than exceeded my expectations. In this day and age of RV manufacturers that hide & obfuscate their problems, it's so gratifying to come across a corporation whose staff puts their customers' needs first. BTW.. With regard to overall RV quality and the warranty issues.. I'm totally impressed with the quality of the coach. While there were a couple of minor factory finishing issues, there was only one I considered significant that involved a circuit that prevented the chassis from charging the coach while driving. I believe the remaining issues were either created during a NM (or TX) repair center intervention or by the original owner sometime before I took possession of the RV. Thank you and Thor for your generosity and all your help resolving the issues! Show less

The lemon hasn't had working hot water. No hot water being produced by the AquaHot system for nearly 1 year. The Firefly readout says that it's working and status is "OK". There are no system faults. It was in the repair shop at Lazy Days of Wilmington, Ohio for 3 months. They couldn't fix it. I drove it back to the Thor factory repair, where the lemon was made, in Wakarusa, Indiana and they had it for two weeks. This is all warranty work. They stated on the work order that the hot water system was "On" for 2 days so no repair was needed. The only problem, still no hot water is being made. They were too incompetent to actually turn the water on to see if it was getting hot. Show less

My wife and I are Alaska residents. As such, prepping for winter on the 16bh is a snap! All of the drain points are located in easy to reach areas. The fresh water tank (after draining) separates from the pump, there is a separate pick up hose that draws the antifreeze into the lines. All that's needed is open the valves and the antifreeze pumps in! Slick and fast! The quality, fit, and finish are excellent. With 18 hours of summer daylight, the solar panel works great! Longest trip last year culminated in a total of 1800 miles. Not a single problem! 100%+, well thought out! Could not be happier. FYI, our tow vehicle is a Buick Enclave. The 16bh is a dream to tow, and it's weight is far less than capacity. I would fate this unit at "ten stars" if the program would allow for it! Show less

trying to handle warranty issue with no help from dealer or manufacture so I guess I will have to try to fix myself an order to enjoy total use of unit customer service at all time low have had unit about 6 months and been in shop trying to resolve issues for at least a month to no remedy of the issues Show less

Very nice well built unit have had it approx 6 months on first trip waterlines to outside kitchen rubbed against tire which made a hole in line so had to patch best i could being in camp ground and leaking water on 2nd trip rubbed in other line dealer was notified on first and second trip they took pictures to send to Venture and to this date claim has been declined so I have yet to even use outside kitchen cant get venture to answer phone or return my calls terrible customer service once you buy you are on your own dealer Optimum RV is just as bad I should of never left Camping World dealerships to try something new Show less

Garbage never worked 1 year old now can't be fixed nexus don't care been at the dealers from day one the ford front end is good it's nexus that's no good everything feel apart and the wiring has never worked i pd 140000 they said they would buy back at 70000 what a slap in the face Show less

The Mercedez Delano does not honour warranty. The paint on the unit's is God awful. They change out tires to put cheap tires and then Mercedez will not warranty them and Thor denies doing so. overall do NOT WASTE YOUR MONEY that is all they care about. The customer is a Big Fat 00000000000000 Show less

After a year of research and waiting for the build, we finally picked up our new Coach House Platinum IV 271XL. After the first 1,000 miles I can tell you that our expectations have been surpassed. Our #1 purchasing decision was the overall quality of the build. Coach House RV takes great pride in their build quality and the service they provide to their customers. This is reflected in the commitment and energy that the whole staff showed as we took delivery over multiple days to ensure everything was tested and fixed before we left the Florida-based factory. From the owner, to the sales rep, to the production foreman, to the RV technicians, all were accessible and provided great service. I left with the confidence that I will continue to be able to ask questions as we learn our rig and overcome our "newbie" experience level. If you are looking for a unique to the industry, high quality RV, Coach House RV has to be part of your purchase consideration. Show less

This rig is a beast ! the finition is perfect, the equipment that as been used is 1st quality. We went to adventure with it and this beast can go anywhere, anytime. You can live in it many days without shore power, thanks to the lithium batteries bank and solar panels ! Show less