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2021-06-19 2021 Jayco North Point 377RLBH View Listings

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2021 Jayco Northpoint 377RLBH. I took new delivered May 2021.. This has been a nightmare since delivery. The recliner was delivered with and obvious bent frame. The black tank flushline was not connected properly and the shower leaks from various points and the kitchen slide out ripped up the kitchen floor the first time I retracted it. I contacted Jayco and they are extremely friendly but no assistance at all!!! I'm I retired disabled Persian Golf veteran and to date this purchase has been the worst of my lifetime. There is no help for me but I would ask that if anyone is interested in a new camper please go anywhere else then to Jayco. To date I had to remove the bathroom wall to replair the black tank flush line, removed shower access panel to tighten all connections and seal all areas water can penatrate. In closing I had no idea when you purchased a Jayco there is no useful assistance they would offer other then friendly conversations via phone. With all of the problems I have experienced the kitchen floor is the least of my worries! Please, please read this review as a warning to not purchase a Jayco! It is only my wife and me if I had little kids I would not know how to explain to them all of the problems and why daddy is constantly working on repairing a new camper, disappointment does not begin to cover how me and my wife feel. If there is anyone at Jayco that wants to contact me to review compensation and repair of my nightmare I would welcome and more that happy to post a retraction and how Jayco made things right!
- Paul Colantoni, Massachusetts

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