Tiffin Phaeton Class A - Diesel Reviews on RV Insider (103)
Avg. Rating

The quality just isn't there. The serice is slow at best dealer support is nearly none existent. If you are very very patient the RV may eventually come around. I expected far more than I received for the primeium I paid. We have had the RV since March and the problems just keep coming. I have had over 30 quality problems some very large making my using the motor home impossible. It's pretty, the layout is great. I'm just waiting for the day when the gremlins go away. The freightliner chassis is rock solid. All of my problems have been with what Tiffin put on it.

This RV has been very reliable we have traveled to every state including Alaska. We have put 68000 mi on it. We did have to replace the refrigerator and two air conditioner but was under warranty. I recommend any Rv from tiffon.

We lived in this model for 9 years and found it comfortable, reliable and high quality throughout! Solid wood cabinetry, tile floors, sleep number bed all come stock and make a wonderful home-on-wheels!

The quality and comfort of this coach is incredible. Tiffin builds one of the best coaches in the industry. We have enjoyed our time using it. It is easy to set up and is remarkably easy to drive and maneuver. Once set up, you have all the comforts of home wherever you are!

We pre-ordered a Tiffin Phaeton 40IH Motorhome this year before Corona hit, with delivery in early July. When it arrived, there were numerous issues we were surprised would come out of the factory. There were several places with scratches in the interior doors and trim that had been puttied over. One was a large gouge in the underside of the cabinet over our chairs. The dealer said Tiffin was unlikely to replace the whole cabinets and just put a little more putty on, which looked even worse. We also never got several things fixed like a front window night shade with a huge crease in it. We were going to drive all the way to Alabama to Tiffin to try to resolve the issues since our dealer couldnt but Tiffin said its first come first server and that we would be waiting at least 10 days once we got there to even have them look at it. Long story short, we paid more then some houses for this RV and the quality falls way short and is worse then the RV we had before that was 1/3 the price

2013 Phaeton 40QBH with the 380hp Cummins and the Allison 6 speed were the perfect combination for our recent trip out west towing our toad (Jeep Grand Cherokee) through the mountains. Luxurious living everywhere you park "Roughing it Smoothly" is true. Was uncertain about the Fireplace at first but on those cool mornings, sure was used to take the edge off and AC compatible for the Hot days. With the Dishwasher, Washer

We are full time living in our Tiffin. She us home and so comfortable for us. We have plenty of room for our kitchen items and our clothes. The ‘basement’ storage is great for all my husband’s fishing and hunting gear.

We very much enjoyed our time with the Phaeton. It has loads of storage both inside and outside. We were very impressed with the factory visit and the expertise of everyone there. The visit to the assembly line was very impressive.

We started RVing in 2010 and had a couple of RVs prior to this one. The 2013 Phaeton is the best one we ever owned. It is super easy to drive. I was a little skeptical about driving a 40’, but after taking the Lazydays confidence course I was fully confident. My husband and I both drive which makes it easier for our trips. The layout and storage spaces make it comfortable for full-timing which we have done. The service we received from Tiffin motor homes has gone above and beyond any service we have experienced. I would highly recommend this RV.

I bought a 2014 Tiffin Phaeton about two years ago and have loved it. Our first really long trip was a 6000 mile one the South Dakota, Yellowstone and Montana. The coach is easy to drive and was fantastic to live in. It has been such a great experience that we are selling the unit and buying a new one just like it.

I like the design of the inside Love the look on the outside Would like to come down and look at it and talk about the price No smoking on the inside How many owners owned it before this when how well it was maintain What's don't need to be fix on it Why condition is the roof and the slide down How old is the refrigerator and AC and tires Washer and dryer and a plumbing

We have the same model except no fireplace. We had to replace the Norcold Refrigerator two years ago and the back end floor had to be lifted. Tiffin did it because it was a recall and done under the time frame. We love this unit!

We have really enjoyed the motorhome! It is a comfortable ride, spacious and the layout is comfortable. Plenty of storage, in the kitchen, bedroom and bathrooms. Having a half bath in the middle is ideal for guests.

Gorgeous motorhome in pristine condition. Doesn't even looked lived in. Owners have taken excellent care of inside and basement areas. Generator starts quickly and is very quiet. It's on our short list!

This has been the BEST RV I've owned. The powerglide frame beats out the Freightliner. Lots of power,love the layout. Smooth riding with tag,easy to turn. Have gotten many many compliments. Color is fantastic.never run out of hot water. Many more features.

Tiffin coaches are top-of-the line motorhomes. Their quality is above the rest and the customer service in Red Bay, AL is 5-star. Our coach is an older model and has held up superbly - indicative of Tiffin's quality reputation!

Bought new Aug 2015. Tiffin top notch company in MH industry. Quality #1 in all workmanship. Excellent coach design, woodwork outstanding, good quality furnishings. Plenty of cabinet & closet storage. Bays easily accessible and water tight. Tag axle provides tremendous stability negotiating tight curves and competing with 18 wheelers on the highway. Love the 450 Cummins engine, plenty of torque to climb the steepest mountain. Great engine retarder helping slow on mountain descents. Love the smart steering wheel with cruise control and wiper controls. Most always drive with cruise on. Good mpg at 8.5 mi/gal towing. Used MH about 100 day’s per year. Made 4 nice long trips: out west to Glacier National Park, Canadian Rockies, and Pacific Coast. Up to Nova Scotia, Prince Edward Island, Quebec, Montreal, Niagara Falls. Out west to Seattle by way of Branson, MO, Denver, Page, AZ, Crater Lake, OR, and return by northern states. Last trip was to Boston, Gettysburg, Washington, DC, Outer Banks. Rest of travel to nearby places in the southeast. Also weekend trips to Disneyworld w/ granddaughters. On two trips returned to Florida with a stop in Red Bay, AL where Tiffin makes their motorhomes. Factory tours are available. They do service work on their coaches at the best prices to be found and their expertise cannot be matched. The Tiffin family stands by their product! We had a 38’ Fleetwood Expedition before buying our Phaeton. Loved the first coach but the Phaeton has been an upgrade in all aspects. More solid quality coach, improved driveability, and terrific living quarters. Engine and all operational systems on the Phaeton have performed flawlessly. Some of the Phaeton features we love are: 1 1/2 bath, larger, full shower stall, all electric coach eliminating messing with propane, heated porcelain floors, dishwasher, surround sound, TV locations, fireplace, dual window shades w/ sun and night shades. More living space with 4 slide outs versus 3. Love the one bay that has the sliding tray for easier access to items. Electric reels for electric cord and white water hose makes setup and takedown much easier. Love the aqua hot heating system. Constant flow of hot water for showers. Silent forced air heating in cold night weather. Heat pumps on roof work fine but do make for more noise, just like when they run to cool the coach. We are sad to be leaving the RV travel lifestyle. Started in 2011. Now approaching 77 next spring, must recognize it is time to make an adjustment for our future travel using planes, hotels, and car rentals to get around. Gosh we have had so much fun getting to see God’s country....all 48 states, some many times plus locations in Canada. We have over 20,000 photos to relive our trips over the years to come. All the best travels to whomever takes ownership of our Phaeton. She will be missed!

Very nice coach in quality and comfort. Very good condition, everything works great. Can be a turnkey coach for the right price, tow bar, Air Force One Auxiliary braking system for your tow vehicle, and tire monitoring system for all tires including towed. Lots of options all electric coach with aqua hot system. Heated floors, fireplace,dishwasher, washer and dryer, wall safe in closet. Four smart televisions, in motion satellite system.

Purchased our Tiffin Phaeton 40IH on 31 August 2019. Still sitting at the RV Country dealership two weeks later waiting to get repairs due. From day one the main awning would not work. Still waiting on parts. From day one front TV would turn on automatically any time. TV was replaced but that one was damaged during shipment so it didn’t work. Still waiting for replacement TV. The shower door guard at the bottom was damaged letting water seep onto the floor. This did get repaired. The Clear coat protection on the front was peeling off in two places. Dealership found someone to repair the clear coat. Found a couple of small bubbles in the repair. You would expect that an expensive motor coach would have been checked thoroughly before being turned over to the customer. Granted after all the paperwork was done I was notified of the deficiencies and told that they would be repaired. Still sitting here at the dealership waiting. Patience is a virtue but there is a limit that is quickly approaching.

This is our 5th motorhome We are also former 5th wheel owners, so you can see we know how to take care of our units. We recently went back to Red Bay Alabama and everything checked out. This unit has a built in dishwasher that my wife loves.

I love this Coach! I call it our one bedroom condo on wheels with ever changing views. The quality is very nice and the kitchen with the pull out counter make it a dream to cook in. Love the king bed with windows for fresh night air. The two bathroom sinks for hi/hers are perfect. It floats down the road and I sit in the passenger recliner reading a book, just like sitting in your living room.Lots of engine to get us over the passes with a jeep tow behind. Quality/comfort equals easy living!

Systems are straight forward, easily fix problems with factory reps who are really smart. I pull a 2017 F-150. Don’t even know it’s back there. Camera coverage is total. Handling is easier than driving tow vehicle. Great viz all around. In Florida AC is crucial. This is a really cold bus. Perfect Tv presentations. Have 2 DTV sats. One HD for parked viewing and a roadie for going down the road. Comfy BR and very roomie lavatory for in coach showers. I usually carry half tank for fresh water down the highway use. Toilet etc. lots of hang up and storage for clothes. Stacked washer/ dryer is perfect money saver. All in all a great piece of equipment.

I enjoy driving it. The floor plan has worked out well. It is just like being home with all the conveniences. You can have all your favorite clothes, the food you like, medication, and toiletries you always use. You don’t have to unpack & pack all the time. It is the best way to travel.

Best RV in the world '',,,,'.."...."........."...............................................................".......................................................and the price is lowered a lot,.......

This Tiffin Phaeton has be a joy to own. Although we have had it just 2 years. My health has prevented us from using more. We have traveled through 18 states. The coach is comfortable, easy to handle and decent on fuel (8+ mpg). When all 4 slides are open, the asinine out it feels like we are at home in our living room. We constantly get comments on what a nice RV we have. 6 surgeries in the last 2 years really limits my movement so I must let someone us enjoy the terrific coach.