Tiffin Phaeton Class A - Diesel RVs Reviews on RV Insider (92)
Avg. Rating

The quality just isn't there. The serice is slow at best dealer support is nearly none existent. If you are very very patient the RV may eventually come around. I expected far more than I received for the primeium I paid. We have had the RV since March and the problems just keep coming. I have had over 30 quality problems some very large making my using the motor home impossible. It's pretty, the layout is great. I'm just waiting for the day when the gremlins go away. The freightliner chassis is rock solid. All of my problems have been with what Tiffin put on it.

We have really enjoyed the motorhome! It is a comfortable ride, spacious and the layout is comfortable. Plenty of storage, in the kitchen, bedroom and bathrooms. Having a half bath in the middle is ideal for guests.

Gorgeous motorhome in pristine condition. Doesn't even looked lived in. Owners have taken excellent care of inside and basement areas. Generator starts quickly and is very quiet. It's on our short list!

This has been the BEST RV I've owned. The powerglide frame beats out the Freightliner. Lots of power,love the layout. Smooth riding with tag,easy to turn. Have gotten many many compliments. Color is fantastic.never run out of hot water. Many more features.

Tiffin coaches are top-of-the line motorhomes. Their quality is above the rest and the customer service in Red Bay, AL is 5-star. Our coach is an older model and has held up superbly - indicative of Tiffin's quality reputation!

Bought new Aug 2015. Tiffin top notch company in MH industry. Quality #1 in all workmanship. Excellent coach design, woodwork outstanding, good quality furnishings. Plenty of cabinet & closet storage. Bays easily accessible and water tight. Tag axle provides tremendous stability negotiating tight curves and competing with 18 wheelers on the highway. Love the 450 Cummins engine, plenty of torque to climb the steepest mountain. Great engine retarder helping slow on mountain descents. Love the smart steering wheel with cruise control and wiper controls. Most always drive with cruise on. Good mpg at 8.5 mi/gal towing. Used MH about 100 day’s per year. Made 4 nice long trips: out west to Glacier National Park, Canadian Rockies, and Pacific Coast. Up to Nova Scotia, Prince Edward Island, Quebec, Montreal, Niagara Falls. Out west to Seattle by way of Branson, MO, Denver, Page, AZ, Crater Lake, OR, and return by northern states. Last trip was to Boston, Gettysburg, Washington, DC, Outer Banks. Rest of travel to nearby places in the southeast. Also weekend trips to Disneyworld w/ granddaughters. On two trips returned to Florida with a stop in Red Bay, AL where Tiffin makes their motorhomes. Factory tours are available. They do service work on their coaches at the best prices to be found and their expertise cannot be matched. The Tiffin family stands by their product! We had a 38’ Fleetwood Expedition before buying our Phaeton. Loved the first coach but the Phaeton has been an upgrade in all aspects. More solid quality coach, improved driveability, and terrific living quarters. Engine and all operational systems on the Phaeton have performed flawlessly. Some of the Phaeton features we love are: 1 1/2 bath, larger, full shower stall, all electric coach eliminating messing with propane, heated porcelain floors, dishwasher, surround sound, TV locations, fireplace, dual window shades w/ sun and night shades. More living space with 4 slide outs versus 3. Love the one bay that has the sliding tray for easier access to items. Electric reels for electric cord and white water hose makes setup and takedown much easier. Love the aqua hot heating system. Constant flow of hot water for showers. Silent forced air heating in cold night weather. Heat pumps on roof work fine but do make for more noise, just like when they run to cool the coach. We are sad to be leaving the RV travel lifestyle. Started in 2011. Now approaching 77 next spring, must recognize it is time to make an adjustment for our future travel using planes, hotels, and car rentals to get around. Gosh we have had so much fun getting to see God’s country....all 48 states, some many times plus locations in Canada. We have over 20,000 photos to relive our trips over the years to come. All the best travels to whomever takes ownership of our Phaeton. She will be missed!

Very nice coach in quality and comfort. Very good condition, everything works great. Can be a turnkey coach for the right price, tow bar, Air Force One Auxiliary braking system for your tow vehicle, and tire monitoring system for all tires including towed. Lots of options all electric coach with aqua hot system. Heated floors, fireplace,dishwasher, washer and dryer, wall safe in closet. Four smart televisions, in motion satellite system.

Purchased our Tiffin Phaeton 40IH on 31 August 2019. Still sitting at the RV Country dealership two weeks later waiting to get repairs due. From day one the main awning would not work. Still waiting on parts. From day one front TV would turn on automatically any time. TV was replaced but that one was damaged during shipment so it didn’t work. Still waiting for replacement TV. The shower door guard at the bottom was damaged letting water seep onto the floor. This did get repaired. The Clear coat protection on the front was peeling off in two places. Dealership found someone to repair the clear coat. Found a couple of small bubbles in the repair. You would expect that an expensive motor coach would have been checked thoroughly before being turned over to the customer. Granted after all the paperwork was done I was notified of the deficiencies and told that they would be repaired. Still sitting here at the dealership waiting. Patience is a virtue but there is a limit that is quickly approaching.

This is our 5th motorhome We are also former 5th wheel owners, so you can see we know how to take care of our units. We recently went back to Red Bay Alabama and everything checked out. This unit has a built in dishwasher that my wife loves.

I love this Coach! I call it our one bedroom condo on wheels with ever changing views. The quality is very nice and the kitchen with the pull out counter make it a dream to cook in. Love the king bed with windows for fresh night air. The two bathroom sinks for hi/hers are perfect. It floats down the road and I sit in the passenger recliner reading a book, just like sitting in your living room.Lots of engine to get us over the passes with a jeep tow behind. Quality/comfort equals easy living!

Systems are straight forward, easily fix problems with factory reps who are really smart. I pull a 2017 F-150. Don’t even know it’s back there. Camera coverage is total. Handling is easier than driving tow vehicle. Great viz all around. In Florida AC is crucial. This is a really cold bus. Perfect Tv presentations. Have 2 DTV sats. One HD for parked viewing and a roadie for going down the road. Comfy BR and very roomie lavatory for in coach showers. I usually carry half tank for fresh water down the highway use. Toilet etc. lots of hang up and storage for clothes. Stacked washer/ dryer is perfect money saver. All in all a great piece of equipment.

I enjoy driving it. The floor plan has worked out well. It is just like being home with all the conveniences. You can have all your favorite clothes, the food you like, medication, and toiletries you always use. You don’t have to unpack & pack all the time. It is the best way to travel.

Best RV in the world '',,,,'.."...."........."...............................................................".......................................................and the price is lowered a lot,.......

This Tiffin Phaeton has be a joy to own. Although we have had it just 2 years. My health has prevented us from using more. We have traveled through 18 states. The coach is comfortable, easy to handle and decent on fuel (8+ mpg). When all 4 slides are open, the asinine out it feels like we are at home in our living room. We constantly get comments on what a nice RV we have. 6 surgeries in the last 2 years really limits my movement so I must let someone us enjoy the terrific coach.

Overall 4 stars. Tiffin quality great. love spartan chassis and tag axle. Hurricane Michael battered her beyond repair, and we're shopping for another Tiffin. that should say quite a bit about our experience.

we purchased this motorhome in April of 2017 new. It has been joy to drive and live in full time. Due to my health issues and my husbands eye sight, traveling is difficult. This has been a dream of ours for many years. I know this coach will bring many years of enjoyment to some new couple. We have taken our tv over the dash out but can put it back if new owners prefer it, also we removed the bench for the table out as we planned to put in the work station. That too can be put back in, however the recliner doesn't fit well with the bench in. This coach has many positive points and the previous statement is the only negative. I love the heated floors on cool days and the fireplace is very nice also. The dishwasher makes cleanup time quick and having the washer and dryer on board helps immensely. I cannot say enough good about this coach. Driving this coach has been great and being able to fuel in the same location as semis make this great! No worries about fitting under or around the fuel pumps. Super easy to pull sides in and out and with the auto level makes set up a breeze. I truly hope the next owners enjoy her as much as we have!!

Tiffin is a very well thought of brand of RV.this unit is very well cared for and has been serviced and ready to go.one owner pick up at factory by owner.a good size easy to handle by inexperianced RV driver.very quiet ride.

The 2013 Tiffin Phaeton 40QBH is a great coach with a fabulous layout! We lived in it for 8 months and had plenty of room. Two couches and a half bath make it the best layout for long stays! So dependable and so easy to get service at Tiffin in Red Bay. Best coach ever!

Original owner of a 2012 40 QBH and have had few problems and took it back to Tiffin in Red Bay, AL only once. Replaced memory foam mattress with a Sleep Number air mattress. Upgraded main TV and navigation system to newer technology.

Pristine condition! With only 15,035 km this unit is like new. Very lovingly cared for in a heated storage Bay. The leather seats and couches are super luxurious and comfortable. The canopy over the TV means watching the game outside is possible. The Queen bed is a sleep by number bed-very comfortable. Good gas mileage.

Lot of issues for the money paid. It was in the shop more than we used it. Traded for a 2016 Allegro Bus 45 ft. That was even worse. Major problems. Pipe broke under kitchen sink, blinds would not go up windshield, step to door broke, passenger seat footrest broke, toilet seal broke, the list goes on. We owned it for less than a year. Tiffin told us come to Alabama for a couple of weeks and we will fix everything. Really? A six figure brand new coach? We had it 6 months, got rid of it. Never again. Got a Redwood fifth wheel 2018. Perfect. No issues and super happy. If we ever did a bus again it would be Newell.

Super happy with our new coach. Our salesperson Tamara Gering was very knowledgeable and just awesome to deal with. North Trail RV was a great experience. Highly recommend both if you are in the market for a new coach.

Product has been great from the start and I would only bus a tiffin product for a class A motorhome in the future. People in Alabama at factory and service are great!! Have had very little service needs for the past 41/2 years. No wonder tiffin outsells all other motorhome manufacturers

I researched for 2 years prior to buying our Diesel pusher motorhome, and found that for 'average' RVing, either part time or full time, that the Phaeton fit the bill. For those that want extreme 'fanciness' Tiffin has those as well, you just pay more for them. It came down to Tiffin or Newmar, and I didn't like the all heat vents in the floor, over the Tiffin which just had one in the bedroom, and the rest along the sides. We've only owned our unit for a year, but did have to go to the U.S., as there where very few if any in this coach 'length' as we're able to park it in our driveway, plus has all the room we could ever want with the 4 slides. I feel that maintenance is the mainstay with regard to owning a trouble free unit, as I do much of my own, other than I recently had a full service, and was a little astonished as to the cost here in Canada! I had a Fumoto valve installed where the oil drain plug was, so I can drain my own oil, a gallon at a time...where I can start/stop the old oil flow as I wish, and once empty - refill it with new oil myself. I also will change all filters from here on in, thus cutting down on some of the expense. This motorhome is a breeze to drive, the seats are extremely comfortable, and we love coming back to that comfort while away after being gone for the day. It can be a big job washing and waxing these units, but there is lots to be proud of once you sit back with a drink after all the hard work!

We have truly enjoyed our Tiffin Phaeton Motorhome. Tiffin builds an excellent RV. Tiffin, the company and it's employees are outstanding. They are very supportive and helpful anytime that you call them. I would definitely recommend Tiffin's motorhomes.