RV Type
Make and model
Floorplan
Year
Thor Motor Coach Serrano reviews
Liveability
4.3
Overall quality
3.5
Floorplan
4.5
Driving/towing
4.3
Factory warranty
3.8
Reviews
Stars Refinement
4 ratings and reviews
Voted most helpful review
Ann Smith
Illinois
Reviewed on October 16, 2020
RV reviewed 2011 Thor Motor Coach Serrano 31X
5.0
Owned our RV since 2013. Excellent condition. Not one problem. It's a dream to drive and travel in. Have drove cross country several times and have enjoyed each and every trip! If you are looking for a top quality motor home, I recommend this one!...
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Owned our RV since 2013. Excellent condition. Not one problem. It's a dream to drive and travel in. Have drove cross country several times and have enjoyed each and every trip! If you are looking for a top quality motor home, I recommend this one!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Mickey Ouzts
Arizona
Reviewed on April 16, 2019
RV reviewed 2012 Thor Motor Coach Serrano 33A
5.0
Drives great and towe’s good also. Very quiet when cruzeing down the highway. Lots of storage space underneath, very comfortable interior. Lots of window in the front for veiwing the country side as you are driving. Good quality workmanship thru out the motor home. I would recommend this RV to other peo...
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Drives great and towe’s good also. Very quiet when cruzeing down the highway. Lots of storage space underneath, very comfortable interior. Lots of window in the front for veiwing the country side as you are driving. Good quality workmanship thru out the motor home. I would recommend this RV to other people.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
RON ORR
Ontario
Reviewed on May 16, 2018
RV reviewed 2011 Thor Motor Coach Serrano 31X
4.2
Purchase the unit new in 2012. We have owned it for 6 years. We winter in Florida and I've had it to both the Atlantic and Pacific coasts.
We had several problems for the first two years. Thor was very helpful with customer service.
We have had no mechanical problems but have had several cosmetic proble...
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Purchase the unit new in 2012. We have owned it for 6 years. We winter in Florida and I've had it to both the Atlantic and Pacific coasts.
We had several problems for the first two years. Thor was very helpful with customer service.
We have had no mechanical problems but have had several cosmetic problems. The biggest disappointment was the quality of the upholstery.
This is the first class A we have had. We expected better quality but I also realize it is a project on wheels. Not suitable for any owner!
Livability
4.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
Voted most helpful review
Teresa Walker
Colorado
Reviewed on October 19, 2017
RV reviewed 2010 Thor Motor Coach Serrano 31V
2.0
We bought a lightly used unit 3 years ago. Our first impression was that we had purchased a high quality home. But as we have used the unit we have experienced many problems. The slide out leaks and we've had repairs twice. The counter tops bubble and buckle with any moisture, what appears to be a solid su...
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We bought a lightly used unit 3 years ago. Our first impression was that we had purchased a high quality home. But as we have used the unit we have experienced many problems. The slide out leaks and we've had repairs twice. The counter tops bubble and buckle with any moisture, what appears to be a solid surface counter is actually particle board with some cheap plastic wrap but the biggest complaint is the quality of upholstery used on all the seats. It appears to be leather but is flaking like for poor quality vinyl. Thor's answer is all furniture needs to be replaced. I have leather furniture at home that gets greater use. Thor's low quality product isn't what you'd expect when you spend six figures for a motor
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
2.0
Factory warranty/support
1.0
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