Thor Motor Coach Serrano Reviews on RV Insider (4)
Avg. Rating

We bought a lightly used unit 3 years ago. Our first impression was that we had purchased a high quality home. But as we have used the unit we have experienced many problems. The slide out leaks and we've had repairs twice. The counter tops bubble and buckle with any moisture, what appears to be a solid surface counter is actually particle board with some cheap plastic wrap but the biggest complaint is the quality of upholstery used on all the seats. It appears to be leather but is flaking like for poor quality vinyl. Thor's answer is all furniture needs to be replaced. I have leather furniture at home that gets greater use. Thor's low quality product isn't what you'd expect when you spend six figures for a motor

Owned our RV since 2013. Excellent condition. Not one problem. It's a dream to drive and travel in. Have drove cross country several times and have enjoyed each and every trip! If you are looking for a top quality motor home, I recommend this one!

Drives great and towe’s good also. Very quiet when cruzeing down the highway. Lots of storage space underneath, very comfortable interior. Lots of window in the front for veiwing the country side as you are driving. Good quality workmanship thru out the motor home. I would recommend this RV to other people.

Purchase the unit new in 2012. We have owned it for 6 years. We winter in Florida and I've had it to both the Atlantic and Pacific coasts. We had several problems for the first two years. Thor was very helpful with customer service. We have had no mechanical problems but have had several cosmetic problems. The biggest disappointment was the quality of the upholstery. This is the first class A we have had. We expected better quality but I also realize it is a project on wheels. Not suitable for any owner!