Thor Motor Coach Quantum KW29 reviews

Thor is the biggest joke I have ever seen. Camping World is a close 2nd. The entire process from looking to purchase has been a complete nightmare. All either of them care about is the signature at the bottom line. MOVE ANOTHER UNIT!! Stay away from both of these companies at all cost. Show less

My new Thor Quantum has not disappointed me. There were bugs initially but had good service and not too long a wait for parts to get things fixed on warranty, even in the midst of COVID, when it was hard to get any supplies. I love the two slide outs, vinyl wood floors, cabinet pull outs, king size bed, beautiful maple kitchen cabinetry, window treatments and shades, spacious storage in and outside, the V10 Ford workhorse motor and I am a Chevy girl , the beautiful gray, black and white graphic exterior design, a full awning, the oven my necessity and all the other luxury Coach amenities including porcelain toilet! This RV is the perfect size, is a pleasure to drive, park and maneuver even when towing VW beetle behind. Sometimes my partner and I fight over who gets to drive. Thor’s customer service has been excellent with good follow up and answering questions. Ford has also backed their product well and I have been more than pleased with their service. Would I purchase another Thor product absolutely just not from the dealership I bought mine from. First they sold the rig with the VIN # I had put money down on, the salesperson refused to come talk to me to discuss what they had done and believe I was spitting nails, they offered another but had a different salesman show it to me said they had sold mine a couple of hours earlier, then there was a piece of wood that was cracked and needed to be fixed, it was not cleaned up, it was suppose to have a TV put in the bedroom and that needed to be done, there service was god awful and there was no manager on site to talk to but you could call him, they were not accommodating and took forever to do the paperwork for which I had an appointment of 12:30 but they took everyone else before me….I was the last one in the dealership and finally finished a little passed 6:00. Never will I ever buy from Tampa General RV or General RV again and I will make sure no one I know does either! What a joke. Show less

The quantum is a very comfortable RV. The Class C has been plenty of sleeping quarters and is very versatile. This unit has everything you need to have a very relaxing trip both at the campsite as well as on the road. Plenty of room to walk around with the slide outs in which is real nice while traveling. Separate washer and dryer very handy. In motion satellite TV so you don't miss your favorite programs Show less

Purchased in June 2019 and now have over 7,000 miles logged. Got the theater seating, couldn't be happier. "Knock on Wood" this coach has been a jewel. Only complaints I have is that Thor should pay more attention to the chassis when installing their units. I have had to add front super steer, rear sway bar and track bar to stabilize the "wag". And the Axxera stereo system/rear camera, TV's is a very low end product that I will eventually change out to a brand I would trust. Show less

Purchased end of March, 2019. Had it back to dealer in 3 days due to poorly done caulking in front corners of roof, as well as noticing an inch long hole in roof exterior lining at the base of the rear bathroom exhaust cover. (Dealer rep would not allow me to crawl on top during dealer orientation to check out the roof.) After 3 weeks at dealer took out for first camp out. But alas, could not fill fresh tank due to water spitting back out as tried filling. After an hour and half of looking discovered that the vent air tube above the tank was kinked in two spots. I eventually cut off 10 inches of tubing so that it was smooth and air could escape during fills. We also began hearing a major squeak when I got into the bed. We discovered that the main support board was curved upward & needed to be tacked down better. Then during our entire 3 week May trip to NC coast - I constantly struggled to maintain air pressure in the rear duals. Finally was told we were missing a valve stem nut for inner tire valve, which allowed the stem to be pushed away from air gauge and air chuck. And the valve stems on the outside tires were curved swung away from air gauge & chuck. Besides the normal drawers that would not stay latched a piece of the wall, inside the media outlets cupboard, had come un-attacked and hung out. Then, after three months and another camp out we discovered that the roof rubber was bubbling much more than the "normal" 20%, and, the rear closet wall as also now bulging out. Also: the ceiling exhaust fan near the oven stopped working and we were told it was wired wrong - and, underneath the entry step the exterior protective material began hanging down - quite noticeably. In all, the unit was back at the dealership 2 of the 6 months we owned it. I'm also going to add that, in my opinion, the driver and passenger seats are not the best for folk close to 6 ft, or over, as we. Sitting long term became extremely uncomfortable and was most challenging to get in and out of. Also, the engine noise was quite loud and the engine housing became overly hot to the touch, particularly in shorts. Thankfully our dealership fought for all repairs, via warranty. So after six months we tired of continually needing repairs, et.al, and had become sceptical of the units manufactured process, considered it a lemon and were greatly concerned about future issues. Thus we "bit the bullet" ...took a loss and traded it in for a Jayco Class C. So far, the difference in quality is quite noticeable. Show less