Thor Motor Coach Quantum KW29 reviews

My new Thor Quantum has not disappointed me. There were bugs initially but had good service and not too long a wait for parts to get things fixed on warranty, even in the midst of COVID, when it was hard to get any supplies. I love the two slide outs, vinyl wood floors, cabinet pull outs, king size bed, beautiful maple kitchen cabinetry, window treatments and shades, spacious storage in and outside, the V10 Ford workhorse motor and I am a Chevy girl , the beautiful gray, black and white graphic exterior design, a full awning, the oven my necessity and all the other luxury Coach amenities including porcelain toilet! This RV is the perfect size, is a pleasure to drive, park and maneuver even when towing VW beetle behind. Sometimes my partner and I fight over who gets to drive. Thor’s customer service has been excellent with good follow up and answering questions. Ford has also backed their product well and I have been more than pleased with their service. Would I purchase another Thor product absolutely just not from the dealership I bought mine from. First they sold the rig with the VIN # I had put money down on, the salesperson refused to come talk to me to discuss what they had done and believe I was spitting nails, they offered another but had a different salesman show it to me said they had sold mine a couple of hours earlier, then there was a piece of wood that was cracked and needed to be fixed, it was not cleaned up, it was suppose to have a TV put in the bedroom and that needed to be done, there service was god awful and there was no manager on site to talk to but you could call him, they were not accommodating and took forever to do the paperwork for which I had an appointment of 12:30 but they took everyone else before me….I was the last one in the dealership and finally finished a little passed 6:00. Never will I ever buy from Tampa General RV or General RV again and I will make sure no one I know does either! What a joke. Show less

The quantum is a very comfortable RV. The Class C has been plenty of sleeping quarters and is very versatile. This unit has everything you need to have a very relaxing trip both at the campsite as well as on the road. Plenty of room to walk around with the slide outs in which is real nice while traveling. Separate washer and dryer very handy. In motion satellite TV so you don't miss your favorite programs Show less

Purchased in June 2019 and now have over 7,000 miles logged. Got the theater seating, couldn't be happier. "Knock on Wood" this coach has been a jewel. Only complaints I have is that Thor should pay more attention to the chassis when installing their units. I have had to add front super steer, rear sway bar and track bar to stabilize the "wag". And the Axxera stereo system/rear camera, TV's is a very low end product that I will eventually change out to a brand I would trust. Show less