Voted most helpful review
STAN HUBBELL
California
Reviewed on August 5, 2021
I fell in love with the floor plan, plain and simple, and bought the unit from the Fresno Camping World, sight unseen. Yes I know; really stupid. This being our first RV of any sort (we have been houseboaters for 30 years) we naturally assumed the quality and service would be to an acceptable standard. Like, ...
read more
I fell in love with the floor plan, plain and simple, and bought the unit from the Fresno Camping World, sight unseen. Yes I know; really stupid. This being our first RV of any sort (we have been houseboaters for 30 years) we naturally assumed the quality and service would be to an acceptable standard. Like, as if I was buying a new Ford truck from a Ford dealer. Wrong!!! Camping World has no quality control.
Our unit was a brand new 2022 26 HE. The only unit we wanted was in Fresno, 200 miles from home. Upon arrival on pick up day, first inspection we gave them a quick list of "honey do's" such as straps to secure the house battery bank which was adrift, clean the coach, it was dirty, and had obviously been used for demo or something. Arrived home to find the 2nd house bank battery ground #4 cable was left hanging down and actually dragged for the 200 mile drive home. Also a mysterious yellow 14guage wire hanging down to the ground. Service manager could not explain either. We were too far away for him to give a rats ass. Thor did their best to explain the yellow wire to nowhere by e mailing to me a complete wiring schematic. Thor's way of saying "go figure it out yourself!. Piss off. Nice!
The RV is a beast to drive. This RV is extremely unbalanced and all over the road. The front end drifts back and forth. I have had the unit for less than a week and just got around to reading other reviews. Makes me feel a bit sick. I am kind of mechanical handy so anything minor that goes wrong I will do my self. The rest of it, well fingers crossed.
I will be addressing the unbalanced nature of this unit, just have to figure out to whom.
If you loved the floor plan like I do, drive the coach around the town and on a busy freeway with the salesman and make sure you know can live with the negatives that Thor seems to rebuild year after year.
Early days for us.
Livability
Overall quality
Floorplan
Driving/towing
Factory warranty/support
Show less