Thor Motor Coach Hurricane reviews

Thor Motor is a poor quality coach, and I agree with others who have have said they need better quality control. For the most part You don't know about a coach until you live in it. This coach has been in the shop more than we have used. We keep finding things wrong or things keep failing. Wiper blades, flush pipe leak, step and step motor, remote start for generator not wired correctly, defective cable wiring to TV and control box, inverter and xantrex control box not wired properly. Awning problems, front slide problems, bed that lowers at front of coach not working, front shades have to be replaced, drawer locks not installed properly, panel for front air conditioner had to be replaced. There were other minor issues my husband was able to correct but most of the issues needed to be fixed by a professional. The process is laborious; a properly "Thor certified technician" had to go through each issue and diagnose, then they had to get authorization from Thor, then parts could be ordered, then time had to be reserved--we are talking weeks and probably months. We do like the basic layout of this coach and liked many of the features this coach had that our 15 year-old coach did not have. We bought a new coach because we had decided to RV full time-- we used for one week and we have stayed with our son and family for the past month waiting for this coach to be fixed and we are still waiting. The only authorized company, that could work on this coach is three hours away! We would not recommend anyone buying a Thor coach. Do more research than we did. We expected some issues but not as many or the kind of issues we have experienced. Also, when we did our walk through of the coach, most everything was working-interesting!

The floor plan and outdoor entertainment area is perfect for families. Sleeps 6 without having to pull out a couch or breaking down the kitchen table. Storage is plentiful for long stays for both clothes and food.

This a great vehicle. You can camp all year round. It has everything you could want an RV. I really can't find any fault with this RV. It is easy to use and very user friendly. It has been well taken care off with no leaks and plenty of room for at least 6 people or more.

Save yourself an endless amount of grief. DO NOT buy anything made by Thor Motor Coach Industries. They produce junk and their customer service is non existent. Despite my dealer bending over backwards to try to fix the massive problems with this piece of junk he was unable to do so. It was because of the poor quality of the build. Unfortunately the Lemon law does not apply to Motorhomes in the state I live in or they definitely would have had to take this piece of junk back. I rate their quality 0 and Customer service non- existent.

The purchase of this Hurricane by Thor Motor Coach was a nightmare. There were several major issues that were never fixed. 1. The jacks were a problem from the beginning. They never worked in Automatic except for 2 times. 2. The Coach leaked. One time it was so bad I couldn't even drive in it. There was so much water coming in I had to stop. 3. The slide became a problem shortly after the warranty expired. It never did work properly with any consistency after the warranty expired. 4. The "leather" seats started peeling after 3 years. 2 years after the warranty expired. 5. After only 3 years the skin of the exterior started fading. Within 4 years the outside of this Coach looked liked it was 20 years old. The way I understand our Coach was one of the 1st ones built for 2015. Evidently there was some problem with the Clearcoat process with the 1st roll of fiberglass used to make this piece of junk. Both my dealer and myself worked with Thor to try to get some satisfaction with these issues. Basically they just gave us the runaround. They wasted a bunch of our time and did nothing. One might ask why wasn't the dealer able to fix some of the issues. The dealer bent over backwards to try to fix the 1st 3 items listed. Even after the warranty expired they worked on it and didn't charge us for it. The dealer also spent a lot of time trying to get Thor to address the 4th and 5th items listed. I personally spent a fair amount of time trying to get the customer service department to do something to rectify the situation. It was a waste of time. Our dealer, God Bless him, tried to do what he could to fix the problems. The bottom line is that this Coach is a piece of junk. Very poorly manufactured by a company that just doesn't care about what kind of junk they sell. Thor's customer service is non existent. I've recently sold this piece of junk for a very large loss. When I replace it, nothing made by Thor will be considered.

We have used our RV regularly and have loved all the adventures we have had! The layout of this model is perfect for a larger family. We have maxed out the sleeping capacity often and it has always felt roomy and comfortable. This camper has only ever needed the regular maintenance, it is durable! It is our home away from home!!

This RV has been like a family member to us- we have had many a great vacation in the unit with our children! We have traveled all over- everyone has their own space and yet we are all together! Best way to spend quality family time!

Really liked this RV. The full wall slide is wonderful. We had to put a steering stablizer and sway bars but after installing them it is great. Grandkids loved the outside kitchen. Could ride bikes and stop outside for a drink.

Had a lot of RV’s, TT, pop ups. Everything works on ours. Like every RV takes about a year or so to shake everything out of them. Just minor stuff. The leveling jacks a couple of times. Found workarounds on UTube. Water leak near the DC pump. Needed to be tightened down. Exhaust pipe got crunched on a curb, poor design. Our RV mechanic modified it and it works great in new position. Rear camera goes in and out. They use the cheapest electronics in these RV’s so we’ll try and find something better. I’ve been doing this a long time so I carry a lot of spare parts and tools with me. There are a lot of different systems on these RV’s so don’t be afraid to ask for help at the campgrounds from other RV’ers. Lot of things to learn and the instructions are usually pretty worthless. Good luck and enjoy your RV.

We bought our RV in November 2018. My husband was retiring June 2019. This was to be our retirement pleasure to see the country. Big Purchase. We have had many issues, and was in the shop a lot! However, I have to be honest, Thor was awesome, responding quickly with the many issues we experienced. I cried a lot, was just very disappointing. But zthor was their to help, every time. Mike Thompson Santa Fe Spring General Manager, always ready to help. Cares about his customers. Thor head person for customer service, was a wonderful person. He was right there every time. Just a phone call away. Always very pleasant. Made the problems with the RV, a little easier to deal with. Kudos! Mark and Brian 😎