Thor Motor Coach Class A - Diesel reviews

The excitement of purchasing an RV was quickly turned to disappointment, then anger, then disbelief. There is a reason that RV sales are down 50% in 2023 and its not the economy. We purchased a brand new Thor motorcoach which has been riddled with major systems issues, cosmetic issues and poor workmanship. Our coach has been in service for approximately one year, yes one year straight. The issue is that things break faster than they can get parts and fix issues, the process is 1. submit issue to dealer. 2 dealer has to approve. 3 dealer sends to manufacturer for approval. 4 dealer requests part. 5 parts can take up to one or more months to arrive. Please do not let Thor ruin your dreams. Show less

We have had a few of these from Thor motorcoach, and their quality is always been outstanding. And the freight liner chassis with the 300 Cummins diesel engine has been an outstanding pair with the Allison transmission. We will buy another one. Show less

Expect SIGNIFICANT big ticket expenses. 15K or 20K bill, don't even blink when it happens. Not if.... but when. This is on a 2021 coach in 2023. The layout is perfect. I purchased a slightly used 2021 Palazzo in 2022. There was yellowing on the floor I couldn't clean up. The coach was barely out out of 12 month warranty. Turns out glue is coming thru the floor due to factory not preparing floor correctly. Requires complete floor replacement for the entire coach. 2021 model in 2023 Very challenging to have any level of communication with the warranty team. Completely one sided, all from the customer to get ANY response Many Many thousands of dollars to fix. Will not stand behind their construction. If you buy a new or used Thor expect to have a nice layout, but also expect SIGNIFICANT big ticket expenses. It might look ok, but understand you might have a 15 or 20K bill for underlying build quality issues (beyond the slide problems that are already well documented) Show less

With the latest V-Ride Chassis and ZF independent front suspension, the Thor Tuscany 40DX drives and handles like a dream, much better than any solid axle front end coach, which includes the Newmar Ventana, and Tiffin Allegro Red and any Phaetons with a solid axle front end. The steering is more accurate and the turning circle much tighter. With air ride suspension, it rides like a cloud without much float. The 40DX also comes with a more powerful 8.9L Cummins diesel with 450 hp and 1250 pounds of torque so going up grades is easy peezy, even when towing you end up passing semis like they are standing still. I find the best cruising speed to bee around 72-73 mph where you still can achieve 10 mpg. Step it up to 80 mph and your mileage will fall to about 8.5 mpg. I just finished a 4,000 mile trip around the United States towing a 3,500 pound toad and averaged about 9 mpg but speeds were 75 mph and above. It will peg the speedometer (85 mph) and then some but your a heavy vehicle and an emergency stop might get a bit hairy. The huge front windshield is fantastic for the driver and passenger. It's like seeing the world in IMAX. The quality of the wood and appointments are first rate and the sofa, theater seats and dinette are super comfortable. Another nice feature is the half bath which is accessible while driving (not for the driver). Having two bathrooms is a real positive. It's without question, the best value in a diesel pusher, especially a coach with the independent front suspension and 60 degree steering cut, plus the advantage of the 450 hp Cummins diesel which also makes this diesel so quiet. It almost can pivot on its rear wheels. And and has a single rear axle which makes it much easier to maneuver especially, backing up. Show less

Purchased brand new 2023 Thor 45MX and the experience has been truly horrific. I wont go into details here but they pump these products out so fast with zero quality control and then let the dealers try and fix them in order to pump their stock price and allow the executives to make millions of dollars per year. Please don't purchase a Thor product, your pocket book will thank you. Show less

This RV has been a dream. Having moved from a class C to this class A, I have been very impressed. It drives amazing, has great power, and is huge inside with the 4 slide outs. Not to mention it is luxurious with all kinds of conveniences to wow you! Well made, sturdy, and reliable! Show less

Purchased as a new unit for 2022. I knew going in that Thor does not have a good quality track record. Got a great price on the unit and did not want to drop 500K on top of line other brand. I only use this limited and could not see tossing $$$ with only a 4 trips a year. Full time I would of spend the extra money. Agree with the comments. Quality was an issue. List had 50+ warranty items. Aqua hot took a dump on third trip. Replace circuit board and lived with cold showers. Freightliner update screwed up the TPMS even more. Yes, the TPMS has mystery readings at times but better now that they had to replace. Mystery screws found all the time. Fortunately, I only use it a handful of times a year and this last big warranty list of repairs has been in shop of 8 weeks. They ordered all the parts first and told them I am not bringing it back until they have every single part. Had to work with the Thor direct as some things they did not want to replace. They final approved items to replace. Even with parts in hand still will take 8 weeks for the items. I go this week to pick up and do a walk of the unit. If things are fixed right then they will need to do any items not done right. Took a lot of bitchin and getting in direct contact with Thor to get items approved. No matter what Dealer you go they will take forever to fix items. Again, I had time on my side to allow it to sit and get repair. If I was full time I would of been screwed. Plan on keeping it for retirement as the chasis and motor are solid so far. Now it is just maintaining and doing fixes myself on the interior to make it solid. Would I buy another one?? Yes and no. Pending your use. Only change is look for a used higher end brand with better quality, low miles and they have worked out all the kinks. Plus if you get a used one with low miles the owner usually throws in all the crap you buy for the RV. Friend of mine bought used and came with all kinds of extra stuff that I had to purchase to get me on the road. Show less

The overall nice ride had a Fleetwood 40 ride that was much stiffer but is a low rider had to add heavy-duty rear wheels to prevent low rear bottom out. Show less

We win! Officially "worst quality & worst service" from any manufacturer in the entire RV market. Purchased "brand new" 2023 Thor Tuscany MX in October 2022 and have yet to actually make it to a camp ground, yes it's currently been over 230 days at Lazy Days being worked on. With over 300 minor and major issues including; replacing the gen set, 3rd inverter, auquahot broke 4 times, refrigerator quit and was replaced, toilets swapped out, coach was out of alignment, paint and body wants 2 weeks, countertop cracked and replaced, I could keep going.. Thor service has zero communication skills but are excellent at stalling and saying things like "we will make it right" which is code for "we stole your $500k and we are laughing at you" so embarrassed for them, if you have had same type of experience you can share at thorsucks.org Please don't purchase a Thor product. Show less

We’ve owned this RV for many years and have to say, we love it. The layout is great, the features are everything you need or want, it hauls great, it has held up so well. Highly recommend this Presidio. Show less