Thor Motor Coach Chateau Citation Reviews on RV Insider (8)
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Read about the experiences consumers and owners have had with Thor Motor Coach Chateau Citation RVs and view their reviews and ratings on various aspects of them.

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johnny purvis from Oregon says:

this motorhome had very poor quality it was missing the velcro to hold up the privacy curtain was missing. toilet is in the wrong place. a drawer was

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Voted Most Helpful Review 2016 Thor Motor Coach Chateau Citation 24ST View Listings

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this motorhome had very poor quality it was missing the velcro to hold up the privacy curtain was missing. toilet is in the wrong place. a drawer was broken. the parts to fix all this took over took over 7 months just for the parts
- johnny purvis, Oregon

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2020-08-04 2017 Thor Motor Coach Chateau Citation 24SS View Listings

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We purchased new at Camping World and the sales people were really good. After that things went downhill fast. Camping World had assured me everything would be repaired in a 90 day period. The walkthru was about 10 minutes and they try to rush you as fast as they can so you cannot find issues. We did find three issues with vinyl and they noted them and fixed them. Another issue with a dent in hood and side door(will not fix because you did not see in walkthru in dark parking lot) Construction debris under vinyl flooring they cut out and cleaned then failed to glue back down properly, came up within 6 months. Had to have toilet replaced after arguing with CW over it not holding water and smell coming into coach when driving down road. Finally, got someone at Thor who admitted it was not working as designed. Replaced air cond, not cooling. Other minor warranty repairs, just frustating to have to drive in, wait while they review and then come back when Thor approves the fixes. Love the coach after all issues were fixed but will not keep for long term because it seems they rushed through building these.
- Butch Jones, Arkansas

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2020-03-19 2016 Thor Motor Coach Chateau Citation 24SR View Listings

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WE LOVE THE MERCEDES CHASSIS BUT THE THOR IS VERY POOR QUALITY. THE FIRST DAY WE HAD IT THE STEP WOULD NOT OPERATE, THEY REPLACED IT BUT STILL DOES NOT OPERATE PROPERLY. THE COUCH DRAWER WILL NOT STAY CLOSED. THE SLID E OUTS CAME APART EXTERIOR. MY HUSBAND HAD TO REBUILD. IT HAD A LEAK UNDER THE KITCHEN SINK BECAUSE THE FITTINGS WERE NOT TIGHT. HAD TO REPLACE ALL THE LATCHES ON THE DRAWER BECAUSE THEY BROKE. THE BATHROOM SINK IS RUSTING. THE BIG PROBLEM IS THE SEATS AND COUCH ARE PEALING AND THE FACTORY KNOWS THEY HAVE A PROBLEM BUT WILL NOT HELP. I WILL NEVER BUY ANOTHER THOR. CUSTOMER SERVICE THEY DO NOT HAVE. BY THE WAY THIS COACH IS GARAGE KEEP AND HAS ONLY 3900 MILES. IT HAD 1500 WHEN WE BOUGHT IT NEW.
- FREDA PENNINGTON, Florida

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2019-08-24 2011 Thor Motor Coach Chateau Citation 29BG View Listings

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This was a perfect RV. Good quality, few problems, easy to drive, looks great. Everything has held up well. Great paint. Only complaint was the imitation leather. Like most RVs it started to peal within 3 years. Had to recover seats and sofa with new vinyl, I would buy another one if they still made this model.
- Den Perrault, Florida

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2018-04-03 2004 Thor Motor Coach Chateau Citation 23BA View Listings

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It basically does everything that a larger motorhome does but it is much easier to drive and park. Very reliable Ford V10 motor. Lots of horsepower (310). The slide out really creates a nice environment. The large bathroom is perfect! The Onan 4000 generator starts very easy. The air- conditioner and heater also work fast and accurate. The electric awning is very easy to open. Lots of storage space inside and out. Best RV on the market!
- Bob, California

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2018-01-17 2015 Thor Motor Coach Chateau Citation 24SR View Listings

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After purchase, I had quite a punch list of things that needed to be fixed - little stuff, mostly - detector failed, backsplash fell off, faucet leaked, door insert and weatherstripping crooked leaving gap, Shore cord started to come apart. No problem with service or warranty coverage and it was fine afterwards. There were some quality issues like overcuts and why was the door crooked leaving quite a gap and the power cord started to come apart? Compared to other RVs I have had, this was poor quality control. But once those things were fixed, I had no other problems for 2 years including quite a few miles and enjoyed the vehicle. Sprinter drove well but I traded because of high maintenance costs with the diesel. I probably would not buy Thor again just because of all the things that needed fixing out of the gate.
- Henry R, Virginia

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2017-01-13 2016 Thor Motor Coach Chateau Citation 24SR View Listings

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After 10 MH this is my worst it leaks, trouble with toilet, drain valve leaked ( they left drill hole pieces in tank ) door step cover blew off, hot water only works on electric, drawer under sofa flies open, no hangers for towels, SS sink has warped, awning screeches, must reset house door frequently.tv's are stationary, warranty help is non existent, Really sad they can sell this quality at such a high price.
- Doug Findlay, British Columbia

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2017-01-02 2013 Thor Motor Coach Chateau Citation 24SR View Listings

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Drives great,the diesel has plenty power for the rig some time we tow the Smart car .Its a great Towable.Motor home has lots of outside storage and with the side hinged doors very easy to put thing in and out.The rear Camera is great for hooking up the car.
- Al lushr, Kentucky

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