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Starcraft Satellite 5th Wheel reviews

2.4 (3 reviews)
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Liveability
3.0
Overall quality
1.0
Floorplan
3.3
Driving/towing
3.7
Factory warranty
1.0

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3 ratings and reviews

Voted most helpful review

benderemo

Oregon

Reviewed on December 3, 2019

RV reviewed 2018 Starcraft Satellite 16KS view listing

2.0
One year and it is falling apart!! Do not waste your time calling customer care either!! Lesson learned now to spread the word!! Do not waste your money on satellite trailers owned by Jayco!!! Don't waste your hard earned money on a company that will not back their product!!... read more
One year and it is falling apart!! Do not waste your time calling customer care either!! Lesson learned now to spread the word!! Do not waste your money on satellite trailers owned by Jayco!!! Don't waste your hard earned money on a company that will not back their product!!
Livability
2.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Helpful (12)

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Voted most helpful review

Benjamin H Deremo

Oregon

Reviewed on November 18, 2019

RV reviewed 2018 Starcraft Satellite 16KS view listing

2.2
The 16ks has a great floor plan but that is about it!!Had the trailer for a little over a year and the list of problems keeps growing. I contacted starcraft and told them what was wrong guess what they did not respond!! list of issues are. Blind broke will not stay up,roof leak swelled up the fake wood on th... read more
The 16ks has a great floor plan but that is about it!!Had the trailer for a little over a year and the list of problems keeps growing. I contacted starcraft and told them what was wrong guess what they did not respond!! list of issues are. Blind broke will not stay up,roof leak swelled up the fake wood on the ceiling above entry door and bed,trailer totally filled with smoke on a trip came from breaker panel area something burnt!! ,smell propane when i am around the front of the trailer and when i open front storage compartment,automatic lift and light on the front of trailer has a short in it,etc!! DO NOT BUY FROM THIS COMPANY!! PRODUCT IS VERY POOR QUALITY!!
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

donald keller

Ohio

Reviewed on June 6, 2018

RV reviewed 2018 Starcraft Satellite 16KS view listing

3.0
BUYER BEWARE!!! This was a very unfortunate purchase. I bought this camper brand new less than a year ago and have had constant issues. When I arrived at dealership to take my camper home they could not get the furnace or the stove to light. I was told I'd need to come back at a later date to pick it up becau... read more
BUYER BEWARE!!! This was a very unfortunate purchase. I bought this camper brand new less than a year ago and have had constant issues. When I arrived at dealership to take my camper home they could not get the furnace or the stove to light. I was told I'd need to come back at a later date to pick it up because no one knew what was wrong. Turned out to be a leaky valve to the PROPANE TANK. Needless to say, I was worried and should have walked away right then, but I came back a few days later and took the camper home. The handle to the screen door broke in first two weeks. The TV antenna was incorrectly installed and took 8 months for them to finally get fixed. When I first contacted them they informed me it was my problem and I needed to find a dealer that would work on it. As soon as the camper leaves the lot they wash their hands of the it. I was given phone numbers to call and given the run around for a very long time before having to drag it in to be fixed. Customer service and the warranty are very very poor. OVERALL I GIVE THE CAMPER A FAILING GRADE!!!!
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Helpful (35)

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