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RV Outlet USA
Virginia, USA

RV Outlet USA - Ringgold (Danville), Virginia Reviews

RV Outlet USA - Ringgold (Danville), Virginia Reviews

3.7
(12 reviews)
RV OUTLET USA is a family owned business and the East Coast's largest 5th wheel and Toy Hauler dealer! We always have a huge selection and we sell our RV's at huge discounted prices! Whether you're in the market for n ultra lite travel trailer, or a high end 5th wheel for full timing, we carry the best brands at the absolute lowest prices. We have a full service center that's open Monday through Saturday and do same day deliveries. We will work extra hard to earn your business! Our Heartland brands are Cyclone, Road Warrior, Torque, Big Country, Bighorn, North Trail, Trail Runner, ElkRidge, Sundance and Greystone. Our Forest River brands are: Sandpiper, Wildcat, Cedar Creek, Rockwood Signature Ultra Lites, Wildwood, XLR and Work and Play Toy Haulers. Our Keystone brands are Raptor, Fuzion, Montana, Montana High Country, Cougar, Passport, Passport Elite, Springdale and Summerland. Our Cruiser RV brands are: Fun Finder X, Fun Finder Xtra Our Thor Motor Coach brands are: Four Winds class-C motor homes. WE ARE TOY HAULER SPECIALISTS! WE NOT ONLY SELL THEM, OUR PERSONAL UNITS ARE TOY HAULERS, SO WE KNOW WHAT MANUFACTURES HAVE THE BEST PRODUCTS AND THE BEST FLOOR PLANS. DON'T MAKE A MULTI THOUSAND DOLLAR MISTAKE, GIVE US A CALL, WE WILL BEAT ANY DEALERS PRICES ON SAME UNIT! WE ALSO OFFER NATIONWIDE DELIVERY AND NATIONWIDE FINANCING WITH THE LOWEST RATES AROUND!!! Our main goal here at RV Outlet USA is to be the East Coast's price leader on these brands. We will try not to be undersold by any other dealer in the US!!! We keep lots of inventory for immediate delivery. We do not charge for pre-delivery inspections.. Compare our prices and you'll see... Stop by and you'll see why our low prices and customer satisfaction makes us the East Coast's #1 RV dealer!!!
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Dealership overview

Sales
4.4
Service
3.5
Parts
3.7
Warranty support
3.3

Reviews

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12 ratings and reviews

Voted most helpful review

Kimberly Gates

Reviewed on March 8, 2023

5.0
Fast service, friendly people, helpful staff. Helped us get back into a motorhome. Service walk through very through. A plus service, we highly recommend them.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!... read more
Fast service, friendly people, helpful staff. Helped us get back into a motorhome. Service walk through very through. A plus service, we highly recommend them.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Bret Morrison

New Jersey

Reviewed on November 20, 2021

5.0
Just purchased 2012 Tiffin breeze I found in rv trader at RV Outlet USA in Ringgold VA . When I called and spoke to sales man Jamar Jones he assured me that unit was as listed SUPER CLEAN !!! Drove seven hours from NJ inspected coach exceeded expectations! Super friendly staff extremely happy ! Thanks again B... read more
Just purchased 2012 Tiffin breeze I found in rv trader at RV Outlet USA in Ringgold VA . When I called and spoke to sales man Jamar Jones he assured me that unit was as listed SUPER CLEAN !!! Drove seven hours from NJ inspected coach exceeded expectations! Super friendly staff extremely happy ! Thanks again Bret Morrison
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Donald Levy

Ohio

Reviewed on July 9, 2021

5.0
Dealing with RV Outlet was a very good experience. Kelly Greene was excellent. All salespeople should be like her. Easy to deal with and went out of her way to be helpful. Thank You so much for helping me with my purchase.... read more
Dealing with RV Outlet was a very good experience. Kelly Greene was excellent. All salespeople should be like her. Easy to deal with and went out of her way to be helpful. Thank You so much for helping me with my purchase.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Shannon Bowyer

North Carolina

Reviewed on May 30, 2021

1.3
We found the toy hauler we wanted at RV USA in Ringgold Va. I made contact with the salesman throughout the week about the camper. He was nice and everything was good. The way the camper market is now, we went ahead and put a deposit down so they would hold it for us. We couldn't go see it until Saturday beca... read more
We found the toy hauler we wanted at RV USA in Ringgold Va. I made contact with the salesman throughout the week about the camper. He was nice and everything was good. The way the camper market is now, we went ahead and put a deposit down so they would hold it for us. We couldn't go see it until Saturday because we are 3 hours away from the dealership. So Saturday 3 weeks ago we travel to the dealership, meet the salesman and look and inspect the camper. (2020 Keystone outback pre-owned) I tell the salesman that we will purchase it and to grab a pad and pen so I could tell him all the issues I see with it and he can write it down. He did so and we told him that we would be back the following Saturday to pay and pick up the camper. We arrived the next Saturday and go through our walk through with another guy. Everything that I had the salesman write down but one thing had not been touched or fixed and the camper had not been cleaned inside or out.I found out that the list never made it to anyone or at least that's what they said. The one thing they did address was a vent in the garage to let gas fumes out, but the vent from factory was black and they installed silver which wasn't going to cut it with me! So, after I am pointing all of these things out and getting a little hot evidently one of the guys told the sales manager and he comes out. I tell him my problems and that the camper hadn't been touched except for the vent since we looked at it the Saturday before. I expected to drive up,hook up and leave in which is the way it should be,but we waited over 3 more hours for them to half ass clean the outside of the camper.The sales manager said he would order a black vent and send it to us and he did but now I have to take the silver one out and install the black one or pay someone to do it. During the walk through, the guy also said they topped off the propane tanks and I believed and trusted that. Mistake, got home and both tanks are completely empty so that's another cost to me that shouldn't had been. All in all,my experience with this dealership and everyone I dealt with was very disappointing and very unprofessional. I wouldn't recommend anyone to deal with or buy anything from RV USA in Ringgold Va.
Sales
2.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Cindy Lavender

Oklahoma

Reviewed on May 25, 2021

5.0
We bought our new 2021 Montana High Country 377FL in March of 2021. We had a great experience from sales to service.  They gave us a fair price with no hidden fees. They also have a lot of inventory, many different models and types where you can walk through. More than likely you will find what you're lo... read more
We bought our new 2021 Montana High Country 377FL in March of 2021. We had a great experience from sales to service.  They gave us a fair price with no hidden fees. They also have a lot of inventory, many different models and types where you can walk through. More than likely you will find what you're looking for. Everyone made us feel like they actually cared and that your situation does matter and that is not common nowadays. Thank you so very much!  Great job everyone!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Sheryl /John Thomas

South Carolina

Reviewed on December 16, 2020

4.8
We bought a pick up and 5th wheel package and the entire experience was wonderful. It was actually a trade in at the auto dealership in 2014. We bought a Jayco, it was our first camper and later we bought a 2016 new Montanan 5th wheel in Danville Va. we lived in it for 2 and a half years the dealership was fa... read more
We bought a pick up and 5th wheel package and the entire experience was wonderful. It was actually a trade in at the auto dealership in 2014. We bought a Jayco, it was our first camper and later we bought a 2016 new Montanan 5th wheel in Danville Va. we lived in it for 2 and a half years the dealership was fabulous
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
4.0
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Voted most helpful review

Lloyd n Debbie

South Carolina

Reviewed on December 15, 2020

5.0
We purchased a Cougar 5 th wheel 25 RES it was a great experience for us. Our salesman Doug was fabulous, he answered all our questions, for days😳 We bought it sight unseen! Our walk through was great and he explained everything... And we got home with the 5 th wheel and called for help with leveling syst... read more
We purchased a Cougar 5 th wheel 25 RES it was a great experience for us. Our salesman Doug was fabulous, he answered all our questions, for days😳 We bought it sight unseen! Our walk through was great and he explained everything... And we got home with the 5 th wheel and called for help with leveling system and he was there for us and happy to help.. GREAT PLACE! GREAT PRICES! And would do it again ! Loved my finance guy he was honest helpful and just a nice person!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Cristy King

North Carolina

Reviewed on December 11, 2020

2.3
The sales people will do what every they can to make a sale. Tell you what you want to hear to make that sale. But when something happens and you need to have something fix or replaced nobody wants do to anything to help you. Everyone wants to put it off onto someone else. The manufacturer or the product and... read more
The sales people will do what every they can to make a sale. Tell you what you want to hear to make that sale. But when something happens and you need to have something fix or replaced nobody wants do to anything to help you. Everyone wants to put it off onto someone else. The manufacturer or the product and no one wants to step up to make things right. So then you have a new camper and when something goes wrong you have to find a way or someone to fix it So sad no one wants to help the customer just what is good for them.
Sales
5.0
Service
1.0
Parts
2.0
Warranty / Support
1.0
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Voted most helpful review

Patricia Freeman

North Carolina

Reviewed on November 19, 2020

5.0
What a wonderful dealership in Ringgold, Va. !! Called to get a cover for an Artic Wolf, which was out is stock. Hunter called the next day with helpful information to lead me to a cover. Hunter was cordial, professional, and very knowledgeable while “going the extra mile” for me. I am so gratefu... read more
What a wonderful dealership in Ringgold, Va. !! Called to get a cover for an Artic Wolf, which was out is stock. Hunter called the next day with helpful information to lead me to a cover. Hunter was cordial, professional, and very knowledgeable while “going the extra mile” for me. I am so grateful for such service. Thank you for being such a great help !!!! This dealership is an outstanding representative for RV Outlets !!!!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Kim Adams

Virginia

Reviewed on July 27, 2020

2.0
Bought a 2021 Cherokee Wolfpack on May 22nd, 2020. Picked it up a week later and took it camping for the first time on June 10th. The refrigerator gave us trouble before we left our yard, but by the time we got to the campsite, it was working again. The next day - after we filled it - it stopped working. ... read more
Bought a 2021 Cherokee Wolfpack on May 22nd, 2020. Picked it up a week later and took it camping for the first time on June 10th. The refrigerator gave us trouble before we left our yard, but by the time we got to the campsite, it was working again. The next day - after we filled it - it stopped working. We brought the camper back after our trip to RV Outlet on June 19th. They told us it should take 2 weeks. We just asked to be kept informed should that not be the case. NO CALL.. no NOTHING for 3 weeks so we went back down there to see what was up on July 17th. They said the warranty claim had just been approved and they were ordering the refrigerator and it would be another 2 weeks. As of today we have been waiting 39 days. I called down to RV Outlet today and they don't know when the refrigerator will be in. Apparently Wolfpack doesn't give the dealer information regarding how long these things take! I will review the Wolfpack next, but this review focuses on the service we have received so far from RV Outlet. We certainly are pretty unhappy to say the least.
Sales
5.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Location

Ringgold (Danville), Virginia

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