Danger!! STAY AWAY! I unfortunately paid them $7,400 to install solar on my Class B motorhome which is my primary residence. They put high voltage unprotected live wires through the sharp metal frame of the motorhome above my gas tank. Super dangerous!! Insufficient breakers No fuses for the DC to DC charger or solar charger. No emergency shut off. Multiple Victron parts shorted within 2 days of install including the Victron 2000va inverter. This left me with a completely un-functional electrical system that was, in fact, an extreme electrical hazard as I was leaving to New York for a contracted nursing job. When I discussed this with them and asked for a partial or full refund , Eric the owner said I was being a “pain in their ass.” But he eventually offered to remedy the situation by paying for repairs and the install of new parts. Eric said he wouldn’t do a full refund but promised to give some financial reimbursement to me for the inconveniences. They referred me to a specialist 5 hours out of my way. That Specialist was astonished by the gross negligence of the original install. When he brought up his safety concerns to RV Master Techs attention they ridiculed him for being “unprofessional” for telling me the true extent of their dangerous install. It took 20 hours of work to fix the damages they did and re-install a working safe system. I ended up missing my first day of work because of it. Repairs costed $4815 and they are now refusing to pay the full bill. It has fallen on me to pay it. They also have never given me any financial reimbursement as promised. To add insult to injury, when they did the solar install, I had them repair my furnace at that time. They charged me $560 for the furnace which stopped working 2 weeks after their “diagnosing and repair” Show less

I found an RV that I liked on RV trader so I drove from California down to Arizona to check it out. When I got to RV Master Techs there was some service guys working on RVs. I asked one of them if they knew where the American Eagle I was interested in was parked? He showed me the RV. My first impression of the service department was, they really enjoyed working on RVs, it wasn't just a job it is was a passion. After talking with a few of the Techs I came to the conclusion these guys were top notch and were there to help. Soon the office opened and I bought the RV. The girls in the office called around and found me the best priced diesel fuel and a U-haul so I could rent a a tow dolly to get my car home. I am kind of a biker type and did not expect this kind of service. I don't like doing reviews, but in this case I felt like family from the start. If they treated me, some old biker bum that well, just think what they will do for you. Show less