Prime Time Lacrosse Reviews on RV Insider (24)
Avg. Rating

Nice trailer. Perfect layout for my wife and I. We had issues right from the beginning. 1. The bedroom slide was not installed properly and was binding. I fixed that myself. 2. TV mount was not included. 3. Missing toilet seat bolt covers. 4. Worst of all, they FORGOT to put a washer in the cold water supply to the kitchen faucet. We chased parts on our first trip ever with the trailer. 5. The dining slide wasn't properly adjusted. 6. Window seal in dining room was defective. I contacted the manufacturer and they compensated me for my time and effort and were great. Since then, I can't even get a response from them and our first Fall trip, the FURNACE DID NOT WORK. Now it's at the dealer for that to be repaired. Nice unit but poor workmanship but from what I hear, that's normal for this industry.

This RV was a problem since purchase. The counter was chipped, sink peeled, when we turned furnace on it almost started a fire from stuff that wasnt properly taken care of when it was unpackaged. Now the paint is peeling off the front. Not a good quality RV for the price we paid!

I have a 2020 Primetime 3370mb that we bought 3 months ago. We have made two trips in it and so far no problems. I did have to seal up some holes where the roof meets the front cap the first time I climbed on the roof when I got it home . Should not have had to do that since it is a brand new camper . This is our 3ed camper and so far we are happy with it.

My trailer listed for about 42000 bucks and I was a first time buyer but I am a last time buyer of anything made by this company this thing is a piece of junk from heating problems leaks all over electrical issues ac issues awning issues etc for that kind of money the craftsmanship on this unit is terrible if I were you I would stay away from this company

Purchased this Travel Trailer in 2019 from the original owner and loved the quality initially. The large living space and king size bed are great for relaxing. The problem came when I pulled it out of storage this year and noticed a spot on the front end cap that began to peel. I took it on a two week trip and by the time I returned there was another spot. I emailed Prime Time and was told that, because I am the second owner of this two year old trailer they will not honor their 5 year Armour Tec warranty. After searching online forms I learned that many of these trailers’ end caps have the same problem. I will not bother with a trailer that has paint peeling after two years and recommend you consider other brands as well.

Seems to be a high end camper. We have had very good luck with ours. We haven’t had any problems with leaks or the slide outs. Love the 50” tv, the kitchen island and the large refrigerator. I especially love the outdoor kitchen with the stainless steel grill. We bought from a dealership that is very good at standing behind what they sell.

We love this travel trailer .. only thing I'm struggling with is the fridge .. we winter camp, but I cant figure out how to shut the fridge off without shutting the complete trailer down .. any suggestions .. thks

We bought a brand new lacrosse towable rv At general rv in Florida. While towing it back home to Tennessee we stopped at a rv park And tried to set up. The jack did not work so we called a rv mechanic and it cost us $80.00 for him to manually get the travel trailer of the hitch because it locked up ( 6 hours after picking it up from general rv in Florida). We called general rv and they said they only sell them, they don’t warranty them. We got it home and then called the manufacturer and was told we would have to bring it to one of their service dealers. The problem with this is there isn’t anyone in Tennessee. We would have to tow it to Florida or Ohio. Totally unacceptable. So we are having to pay a local repair place about $280 for a new jack. Would never recommend this manufacturer or dealer.

We purchased the RV in February at a RV Show, we picked up the unit in late march and went on a trip the first weekend of May before that we noticed black streaks on the floor from the slide outs, dealer made an adjustment went camping in May found out the Shower Leaked, Bathroom Faucet Leaked, Sound for Radio Only worked if you were 3 ft away from it, Microwave door latch was improper and glass plate fell out, low flow switch on shower broke off, and the slide-outs were still marking on the floor. Took Back fixed again. Next trip was in July for a week, slides still made marks on floor, shower still leaked, sound system still not fixed. So back to the dealer again replaced sound system, microwave and now their solution was "slide slickers" for the marks on the floor, (they are 3ft long by 8" wide pieces of plastic that lay on the floor to stop the marks, not happy) Another trip in August, didn't get one of the slickers positioned correct and marked up the floor again, now the LP on the Hot Water is not working need control board, and stainless steel sink and kitchen faucet is starting to chip and peal away, took to dealer sink on order, new control board and more slickers, (new sink is in need to take to dealer). October comes around and another weekend a new mark on the floor and now rip in the floor from the slide-out, and once again LP does not work on Hot Water heater again. Prior to this we have camped since 2000, owned Coleman, Jayflight, Jayco Designer took a break from 2010 to 2019 when we bought this Lacrosse which has been the worst mistake my 2003 Jayco - 2010 was a Designer 5th wheel never had a problem at all, best unit for the money even resale was over 25k

Quality is cheap, had this RV less than a year and got all kind of issues, main slide ruined my cushion floor, siding cracked through to frame above slide, park lights don’t work, toilet won’t hold water, awing sticks when opening it, mattress sunk in the middle, lost all the tank T handles when towing it, A/C unit won’t cool properly and the cover is cracked from factory, vents are cracked on the inside. Having trouble with the warranty... bought at Patterson’s RV Truro, NS... Never by from this dealer again.. had a crossroads zinger in the past for 5 years without any issues... very dissatisfied customer😡. Have pics to prove everything.

I love love love the outdoor kitchen. It has plenty of room for cooking, storing snacks, food and beverages without having to run in and out all the time. It's wonderful to have 2 seperate bedroom located at the front and rear. Both have closing doors for added privacy. I love the fact both bedrooms have two plug ins and the Living Rm TV can be mounted inside or out. The island kitchen offers so much more counter space for prepping, cooking and serving. When no family members are traveling with us we use the second bedroom as a huge walk in closet.

By far the worst Travel Trailer I have ever owed They put a Gel Coat on at $ 2500.00 Which was Bad Trailer all faded looks like s*^t but there solution was to bring back to Indiana and we will redo For $1500- 2500.00 of course my warranty just ended Electrical, water now soft floor this is a 2014 JUNK Don't buy prime time is crap will never go back to General RV !!

Purchased in 2016, First week Tv replaced, First 6 months stress fracture repaired. The dealer did not replace drip rail correctly. Husband had to fix. Crack coming back. Now the paint is fading on the front top and my husband is always waxing it. Little things were curtains not hanging even. Inside trimming falling down. Screws following from ceiling, cant find where from. But I know others with worse problems.

Interior moldings coming loose and hanging from ceiling Mattress has sink hole and just had it replaced Drawer in room don’t latch and had repaired All plumbing had to be retighten due to leaks Exterior lower skirting very flimsy and needs reinforcement Screws extracting from siding/skirting I own this unit and believe it’s over priced for the issues I’ve had and it’s been 3 days since I’ve purchaced it!

Trailer has been good from the start and we have pulled this trailer lots. Could use a second air conditioner and would have liked better quality foam in dinette. The rear couch needed a little brace to keep level.

Purchased this 2015 model late 2014 and have only one issue with it . The bedroom slide had a faulty motor on one side and was repaired beautifully by Camping World in Roseville ,Ca. The factory not only replaced the faulty motor , but both motors & controls were replaced and a 1/8" sheet of masonite was installed under the bed so the bed would slide easier in & out . They also replaced a door on the refer that had a small dent from transport to dealer .We have pulled the trailer in all types of weather , Good & Bad and tracks great , in the 3 years that we have owned it , we have put over 23,000+ miles on it ! and could not be happier !

Not impressed with Prime Time quality control in the slightest. I have a HUGE list of things that needed to be fixed in the first 6 months. All of which amount to shoddy work at the manufacturer, by folks that clearly don't care. I'm not an overly picky person, and I very rarely write reviews (typically only positive ones). I had the dealer fix a couple things under warranty right away, but the vast majority I did on my own as I am pretty handy and enjoy doing the work myself. We have used this camper 7 times this year and every time I find something new needing fixed. The dinette is very uncomfortable and cheaply built, the living room couch is uncomfortable, all mattresses are cheap, the AC unit is not even close to what is needed to cool the unit down in the summer, the list goes on and on. Oh yah, the big screen tv is very poor quality for movies. Decent enough for sports. We will be trading this unit in before the next camping season, and it will NOT be for another PrimeTime product. We love the floor plan, outdoor kitchen and styling, but everything else comes up short. Learn from our mistake.

So far have owned it 6 months, the furnace stop working the board was all wet, next the slide cut the floor in 3 places, the electrical outlet to the kitchen,and t.v. stop workimg and had to have the refrig stop working Not Happy when this thing cost $38,000! Not recommend!

Purchased new 2/2014 - out of the 1120 days we have owned it the trailer has been at the dealer for warranty repairs 206 days. Terrible craftsmanship from the factory. The paint is now turning white and Primetime refuses to fix it. A customer service rep at Primetime admitted to me that Primetime knew of the paint problem with their vendor but will not repaint the rigs that are now having paint problems. Our RV is definitely a lemon. We've had problems with the fender skirt, the rubber gaskets, the jacks, the slides, holding tanks, water pump, electrical outlets, ceiling falling down in the closet and that's just to name a few. Do your research before buying anything by Primetime.

BOUGHT NOV.2014 we live in ours full time,The heater never worked to date still does not replaced 4 times,3 times at our expense.Awning switch blows fuses since day 1.Now converter went out and burners on stove & door jam have not worked since day 1. Dealer had it for 6 weeks for repairs nothing fixed.Craftsmanship is disappointing.And unfortunately for us Dealer was bought out by another dealer and they do not honor the work or products sold from there nor will the Manager return your call.Research and read reviews before buying any PRIME TIME CAMPER. Can't post unless Quality & MWS is given a star just know both REALLY SUCK we got the LEMON DEAL:(

So far the unit has treated us fair. No the units fault. The heater decided not to work 7 days into a trip. Found out it was an electric board that had gone bad. (Part on order) The living room area was quite comfortable. The Bedroom is tight. The mattress could have been made of better material. Not comfortable until we put 3" foam on it. The lay out inside overall is great. Love the Refrig. Outside storage is lacking. Only 2 storage lockers. Something to work on

I got this rv with high expectations as the brochure and sales touted, it was just great and huge quality control. NOT!, air cond. under powered (huge!)hello r and d department . I would have paid the xtra 1000 or 2 it took for a second unit on roof not to swelter , being this rv was not cheap by any stretch . Problem really came when a friend noticed when camping , water coming down outside edge of our super slide. It's 90 and no rain for a week. Air unit on roof running non stop condensates , a lot , runs down roof pitch towards gutters. Pools up slightly on roof ( which it shouldn't ),spills into gutters (like it should), holds up in very clean gutters until in waterfalls over side of camper then across slide and down side on ground, leaving black streaks as it travels. Problem diagnosed by me, huge bow in gutters at rear both side of trailer. So great it won't flow out gutter ends it just waterfalls over side . P.T said screw off ,your out of warranty by 11months and 1 week.(nice!). All junk .

I work out of town so I pretty much live it in 4-5 days a week and have been doing that for 6 years straight. I had a few warranty issues but the factory took care of them promptly. I haven't had no real major issues with the unit compared to how much I use it. One main issue is that the water lines freeze quickly in the outside kitchen and those lines also what feed the toilet. Over all I've been very pleased.

1.)From delivery touch pad never worked was told not to take the battery out and just don't use it. 2.)problems with door looks from beginning, promises that they were ordered ended up replacing myself. 3.)continual elelectrical problems no service 4.)problems with electric side of hot water heater no service 5.)presently at 4 years roof has split on slide out wall from rear to midway in length, was told by service at Forest River that the that there is only a 1 year manufacturer warranty. This Was used 9 weekends over 4 years.