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Parts RV - Murray, Utah, Utah Reviews

Parts RV - Murray, Utah, Utah Reviews

(1 reviews)
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Dealership overview

Sales
1.0
Service
1.0
Parts
1.0
Warranty support
1.0

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Stars Refinement

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Voted most helpful review

Jay Parro

Wyoming

Reviewed on March 2, 2022

1.5
I made an appointment 4 weeks ago to have my Hydro Hot Serviced. This was a place I hadn't used before. When I went there to make the appointment, in person, the guy says in 4 wks. I even said wow, that faster than I expected. I asked him about how long service should take. Probably a couple hours or so. B... read more
I made an appointment 4 weeks ago to have my Hydro Hot Serviced. This was a place I hadn't used before. When I went there to make the appointment, in person, the guy says in 4 wks. I even said wow, that faster than I expected. I asked him about how long service should take. Probably a couple hours or so. Because I was coming from 80 miles away and would have to wait for it. I called later to asked if they had all the parts in stock so it could be done in one day. Talked to parts and no, nothing in stock. Let him know what we needed. So I told him 4 Gallons boiler fluid, balance would be water. Needed a new fuel filter and a nozzle. He would look into it and let me know. Called me back, $800 for the four Gallons of boiler fluid, $ 307 for the filter and $48 for the nozzle. I checked real quick and could buy a five gallon bucket of boiler fluid for $131. I could get the filter for $19 with shipping. So said I would supply fluid and filter. He could get the nozzle. Said he would make sure it would be here in time for appointment date. Went in today for service. Lady there tells me drop off keys and they would call me in a couple weeks. I said no, I was bringing this in for service today, that why I made the appointment. She said no all you did was to make a drop off appointment. NO@! Explained everything as I under stood it. No, just drop off. I said why in the hell would I bring my motorhome to you to let it sit outside in your yard for two weeks. I keep inside when not in use. She got a little snippy and I told to Shove it, your never working on anything of mine!! Picked up my nozzle from parts, (the only person helpful there). Left and have no intention of ever returning there.
Sales
1.0
Service
1.0
Parts
3.0
Warranty / Support
1.0
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